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Leaking new flat roof
I had a new flat roof done on my garage 18 months ago which has leaked twice in one particular area. The company have patched it up twice but my neighbour says the work is substandard (I was at work while it was being done). I don't know if it is substandard or not but I am having a garage conversion done in August and…
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1st Class Trucking
Has anyone had any dealings with a company called 1st Class Trucking, in Enfield? I booked 12 hours worth of lessons and a B+E Trailer Towing Test with them and received terrible service. The lessons are held in Macro's car park with vehicles that are not fit for the road and they have terrible customer services. I have…
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1st class trucking refund
I was wondering if anyone could help me. A while ago i was searching for training to become a lorry driver. so i looked through a few websites and ended up getting a call from 1st class trucking. It was the cheapest i could find at the time and the rep was answering all my questions ok. i was 20 at the time and since i…
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Legal help.
Hi. I moved into my flat in February. It's a specialist flat, designed for single parents with mental health problems. In the past 2 months, my hot water has stopped running out the taps four times - three in the past month alone. It takes them 4/5 days to come and fix the problem, even though they're told I have a 2 year…
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company directors
Hi, I am new to this forum thing but interested to find out about a company. The thing is a particular car sales are trying to dupe me and I dont know who the owners names are, so I can take them to a small claims court. Any one help?:(
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ISIS/IMRG accreditation - just another logo
...to make the site look legit? or do they actually help the consumer? The Withdrawn/Unauthorised/Nolongertrading pages on the ISIS site are empty suggesting they are asleep, their website date is copyright 2010. Their site certainly has lots of hot air. I am currently at war with BTShop (aka Dabs) about a 6 month overdue…
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Not allowed to redownload paid for Wii game
Hi all, I have a Nintendo Wii and it was over a year old when it developed a fault, upon checking the built in diary I found out that I had only had 118 hours gameplay out of it over 15 month's. When I e-mailed Nintendo they said post it back to them and they will fix the fault for £65 and give me a years warranty on the…
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Mobile phone water damage????
I purchased a samsung tocco lite mobile from tesco mobile online. It worked fine for 2 weeks then the camera failed? I returned it to tesco (I didnt use it for 2 weeks,it stayed it the box.So i had it for 33 days before i rang the helpline). They returned it and said it was water damage so wasnt covered by the warranty and…
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Warranty on mattresses?
I bought a Layezee King Size mattress from Argos back in October last year having had a similar model which had lasted for three years. It arrived and initially was very comfortable, by Christmas the springs had started to click and ping as you got into and out of the bed. Now the mattress clicks and grinds as you roll…
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B&Q Tiles Different Colours They Refuse To Help
Hi, Wonder if someone can help. I am having my ensuite redecorated and purchased 26 boxes of high gloss white tiles from B&Q they were all on the same palet in the store and I checked the shade number on the box. Our tiler has just put them on the wall and they looked lovely but now they have been grouted you can see that…
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Disrepair in Rental
Can an ex-tenant sue for the length of time it took for repairs to be carried out back when she was a tenant? What is a reasonable length of time? She is threatening us with court action over repairs unless we drop our claim on her desposit for a lot of damage.
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Poor Service on Cleaning - what are my rights?
Hi I engaged a cleaner to do a final clean on a property I was renting. No ballpark figure was agreed for the clean, but I have used the company before and they tended to charge me around £40 to clean this house before when it was occupied. When I went back to view what they had done, they had done a very poor job and…
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Wrongly Printed Personalized Goods
We bought personalized adloops for our small business but when they turned up the font was so small we almost had to squint to read it.We phoned the company and said that the font was not to the size of the proof which we had agreed to. They said that we had asked for the name to be printed 7 times along the length which…
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£59 Keratin Blowdry Treatment didn't work
Hi, I was wondering if I could get some advise please. I booked a Keratin Blowdry directly through a Salon and they required me to pay in advance. I read a number of things about it online and was concerned either it would ruin my hair (as some of the products contain formaldehyde), or it would not do anything. I have…
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My rights as a seller
Hello people, I'm an internet seller and I have rather small business. Recently a customer bought an item of clothing from me for £20 and paid £3.50 for postage and packaging. He sent the item back because it didn't fit (we have a sizing chart on out website and our refund policy clearly states that we will only refund…
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Anyone With Experience With Complaiining to Amazon?
Any advice would be great. I'm not after a refund, just want to tell them their customer service sucks. A quick history: I ordered a DVD of a film that was being released first in the US from Amazon.com and quite happily paid the premium price for delivery rather than wait several weeks [which is when the DVD is released…
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ARGOS , No delivery on agreed date twice
Hello, i have ordered 2 sofas from argos and had an agreed date for delivery of saturday 11th june between 7 and 12. Noone telephoned me that morning to tell me the delivery was on its way so i spent an hour on the phone to them after half 12 to find out what was happening. I was told the sock had not arrived from the…
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Help with flat pack furnite problem
Flat pack furniture - sorry! Hi first post so sorry if it's in the wrong place. I ordered some bedroom furniture which arrived Monday. After putting it all together I noticed one of the side panels of one waredrobe was warped out (not noticable until put together) this means the wardrobe rail won't fit as the side panels…
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Faulty Sat Nav. Who to contact?
I've got a Navigon Sat Nav and for the past month or so it seems like the power connection is loose because if you move the sat nav, it goes off or stops charging. The sat nav is just over a year old (was purchased in May 2010) so we're just wondering whether we're still entitled to return it to Halfords (where we bought…
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Claiming for faulty product and damage caused
Hi Does anyone know what we are entitled to claim on the following incident: My partner purchased a bag to strap on to his motorbike (cost around £100 so a good quality bag). He strapped the bag on as instructed with items in the bag including a laptop - the bag was loaded under capacity. The bag broke while travelling…