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Legal help.

Hi.

I moved into my flat in February.
It's a specialist flat, designed for single parents with mental health problems.

In the past 2 months, my hot water has stopped running out the taps four times - three in the past month alone.
It takes them 4/5 days to come and fix the problem, even though they're told I have a 2 year old in the home.

The problem is causing me great distress which is affecting my mental health, as I can't wash up or bathe myself or my daughter, which is putting our health at risk.

Is there any legal route I can take to make them replace the boiler/cistern and perhaps even get compensation from them?
Starting debt: 3399.39 / Debt now: 2975.39
VSP Challenge 2012: £39.58/£100 Crazy Clothes Challenge 2012: £3.00/£150
£2 savers club #20: £30
2012 earnings: £67.50
Long Haul DFW Supporter #204

Comments

  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Try the housing rental forum on this site, you may get more specific advice there.
  • firestronaut
    firestronaut Posts: 454 Forumite
    Thank you!
    Starting debt: 3399.39 / Debt now: 2975.39
    VSP Challenge 2012: £39.58/£100 Crazy Clothes Challenge 2012: £3.00/£150
    £2 savers club #20: £30
    2012 earnings: £67.50
    Long Haul DFW Supporter #204
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi :)

    I'll just close this thread rather than merge it. It'll save on confusion over in house buying.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
This discussion has been closed.
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