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Metro Bank increases usage charges outside the SEPA
Metro Bank will be upping charges for usage outside the SEPA from 10th January 2019. It's not the first card I proffered outside 'Europe' anyway. Cards offering free worldwide usage are more common now than they were before.
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One weeks notice to change standing order?
I have a monthly standing order to a company for £66. I received an email from them on 24th sept demanding that their new bank account details be used from 1st October. Is this reasonable notice? I missed the email and my SO went out on 6th October. They are saying that it’s my loss and I owe them £66 for October They also…
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New name check service for online payments to help prevent fraud - MSE News
A new 'name check' service is being set up to tackle money transfer scams and lower the risk of online payments being sent to the wrong account - with some banks expected to start using it early next year...Read the full story: 'New name check service for online payments to help prevent fraud' Click reply below to discuss.…
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NatWest £125 switch incentive
Just as I thought I'd exhausted every bank...up pops NatWest with a switch offer! £125 for switching, and no direct debits required. All you need to do is: * switch a non-NatWest account * deposit £1,500 * log into online or mobile banking All before 16 March (although you need to apply for the account by 16 February).…
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Retailer online refund clearance time LLOYDS
An online company took an amount from my account, my error:(:(_pale__pale_. I immediately contacted them to cancel the transaction. They confirmed cancellation however; Lloyds had pended the transaction and made the funds unavailable. I urgently need the money back, the company have said they processed the refund…
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Switching from Starling to Natwest
Hi. I currently have three current accounts in different banks. One in Netwest where I am receiving my salary and pay two direct debit to BT and Now TV, second in Monzo where i transfer some money and use that for daily expenses and third account in Starling where i transfer my savings and it doesn't have any specific…
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How did my bank get my new address?
I received a letter from Halifax today with a cheque refunding me interest/fees from a long time ago. Completely out of the blue and unexpected. My question is how did they get my current address? I moved not long ago and this account is still under my old address as its a faff to change and I don't actually have an…
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Debit of ancillary charges TSB
Hi, I'm wondering if someone can help shed some light on this. I have an old TSB account which I haven't used since December 2017. I transferred all my funds from this account leaving just 34p in there and I do not have any active standing orders or direct debits on this account. I have just logged into this account 10…
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Switching to HSBC and opening an overseas HSBC account
Hi I'm wondering if anyone can help me. I am moving to Canada in January as I have been offered a job. I want to switch from my Natwest account to HSBC before I go because I know if you are a HSBC Customer you can open an international bank account. Would anyone know whether I could open a HSBC current account and HSBC…
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Need help - Denied access to bank account funds
So the story is this, On friday evening i tried to use my debit card in asda and it was declined. I contacted TSB who told me there was a block on my card, To go in saturday to branch with 2 forms of ID and it should be resolved. I tried to move money via my online banking only for it to say pretty much " NO " I then…
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Starling Bank - Victim of thier own success
In MY opnion Starling Bank is sinking in new customers and they cant service existing customers over the last two days I have tried to contact them over an urgent matter by telephone and chat, I tried 14 times on Wednesday and 22 times on Thursday (verified by my call log) only then being answered by a CSR, the call…
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Weekend in Newcastle - How much?
Hope this in the right place!!! I'm off to Newcastle with my hubby on friday and was after a rough idea on spending money. We are driving up so have factored in a tank of petrol and the hotel is already paid for. I have saved £550 but really hoping we wont spend all of that, but want to go up not having to check the bank…
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Natwest Reward and TSB Classic Plus DD's
Just checking that there aren't any DD requirements on these accounts? I can't see anything on MSE saying so, or their websites. Seems unusual now considering M+S have upped it to 4 and Tesco is 3.
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HSBC new current account opening woes
Hi, I am new to forum and UK and sorry for a long post. I recently arrived in UK to work for an IT firm in London and even tough things are so good so far, i have been shocked by UK banking sector and how they treat customers. I am new to UK so don't have any traditional proof of address document as I am living in a shared…
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Cheque paid in at Post Office missing
For the second time this year I have paid in a cheque to the Post Office using FD slips and envelopes and it has gone missing. What a joke! This one was paid in 8 days ago and still no sign The previous one took 29 days to arrive (by which time I had complained and was offered a credit as an apology to cover the value of…
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Yorkshire Bank's New Software
Anyone else having problems with this? On a PC it won't complete a payment of £1,000 to an external account - just throws up a message about a "background" error and "must-log-off" I've got the new CYB keypad device - which is never called for. They've confirmed that the device is registered and have monitored attempt…
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How do I log into Barclays????
I've been a Barclays customer for yonks & been using online banking for ages, however I've just gone to check my current account & the homepage is completely different to how it was. For the life of me I just cannot find how the hell a customer now logs in :o , so I'd be very thankful indeed for any pointers.
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Are there any FREE business accounts?
Hi all Me & my 2 colleagues bought out a business last year. The business is going very well but because we’re always busy generating sales etc we often forget about PAYE & VAT payments until the time it comes round. The money is there and there are no problems paying HMRC but for the benefit of us all we want to budget…
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LloydsBank fraud madness
This week I discovered a fraudulent pending transaction ( see my other post in insuance section) On going into my branch and trying to stop it I was told payment would have to go out and then reclaimed., this was repeated to me again by the fraud department when cancelling the card that was used in the fraud. IT SEEMS…
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Can’t open Current account
I’ve tried to open a new current account with Marks. I completed the form but saw they wanted to know about monthly incone, expenditure and gross annual income. I’m not great at maths, especially as I have no salary but three disability benefits. I gave them an estimate but they didn’t accept the fact that I spend…