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Can’t open Current account

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I’ve tried to open a new current account with Marks. I completed the form but saw they wanted to know about monthly incone, expenditure and gross annual income. I’m not great at maths, especially as I have no salary but three disability benefits. I gave them an estimate but they didn’t accept the fact that I spend more(from savings) then I get. Basically my estmates are not accepted, so they gave turned me down. I’ve talked to them but it really matters that everything matches. I’ll have to lie.

It was never like this. Carer so no time for hours of accounting.
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  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    With no salary there is almost no chance that M&S will allow you to open an account. If you lie then you'll be guilty of fraud, not a good plan. I would suggest that you look at opening a basic account, read the MSE guide


    http://www.moneysavingexpert.com/banking/basic-bank-accounts
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    M&S quite rightly turn you down if your outgoings are less than your income, as this is not sustainable.

    But it sounds that you don't actually spend more than you have coming in, and you don't have to lie about it.

    Your income can come from multiple sources, e.g.
    A - carer's allowance
    B - payment from the person(s) you care for
    C - savings

    Having said this, you'll probably do better with a basic account, if indeed any bank would allow you one instead of a standard current account. Have you checked whether you are eligible for a basic account?
  • xylophone
    xylophone Posts: 45,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Having said this, you'll probably do better with a basic account, if indeed any bank would allow you one instead of a standard current account. Have you checked whether you are eligible for a basic account?

    The OP hasn't said that she doesn't already have a bank account (basic or otherwise) - she has simply stated that she wanted to open a new current account with M&S.
  • I'm guessing this relates to HSBC's particularly strict criteria seeing as M&S bank use HSBC.
    :o
  • HSBC/M&S Bank/First Direct are unfortunately rather picky about who they offer accounts too so don't feel too discouraged. It's nothing against you personally, you just don't fit the profile of the type of customers they want.
  • EachPenny
    EachPenny Posts: 12,239 Forumite
    10,000 Posts Combo Breaker
    agrinnall wrote: »
    With no salary there is almost no chance that M&S will allow you to open an account. If you lie then you'll be guilty of fraud, not a good plan. I would suggest that you look at opening a basic account, read the MSE guide
    I'm guessing this relates to HSBC's particularly strict criteria seeing as M&S bank use HSBC.
    I had no problem with opening a M&S account having no salary. I asked specifically before applying because I didn't want a failed application, and was aware of the HSBC issues. They made it clear that they use their own criteria and not HSBC's. (I did my application in-branch because of my circumstances)

    It sounds like the OP's problem is not having the numbers right, and showing outgoings greater than income.

    I agree that lying on an application is an absolute no-no.
    "In the future, everyone will be rich for 15 minutes"
  • M&S, first direct, and hsbc all operated by the Hong Kong and Shish Banking Club - ... -all for snobs not normal people like Barclays, Lloyd’s, Santander etc.

    It’s their loss.

    Wait until Lidl bring out a bank account, everyone will flock to it
  • mgdavid
    mgdavid Posts: 6,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    M&S, first direct, and hsbc all operated by the Hong Kong and Shish Banking Club - ... -all for snobs not normal people like Barclays, Lloyd’s, Santander etc.

    .......


    what a ridiculous assertion
    The questions that get the best answers are the questions that give most detail....
  • I think you can make up the salary. Nobody is going to check it anyways
  • I think you can make up the salary. Nobody is going to check it anyways

    Idiot! Don't you think they'll notice it's not being paid into the account
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