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UC want bank statements that don't exist and other quirks during review
For what feels like over 6 months I've been under a UC review. Contradictions throughout , agents saying my review was complete but then they ask for statements for the present day the next week. Continual saga is evidence for capital. I receive PIP and Health portion of UC as well which makes my capital usually over £10k…
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Child Benefit
I'm so confused over my husbands salary! I'm not claiming child benefit as he says he earns too much. But now he's taken a pay cut to do compressed hours. I send him this from MSE: "You still gain from Child Benefit with income up to £80,000. Child Benefit is means-tested, meaning once one parent or guardian earns over…
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Work expenses on UC
I have been on ESA (support group) for many year and currently working under the permitted work scheme. I've recently received the invite to migrate from ESA to UC
and I'm trying to understand how my earnings and expenses will be processed on
UC especially expenses that I pay annually. The job centre were not able to…
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Universal Credit - 50/50 Shared care of children
Can I claim the child element of UC if the children will be living with me 50% of the time? Currently living with STBX and want to move into rental and have the kids 50% off the time. STBX won't be needing to apply for UC as they are on a good wage. I'm working part time. They are not willing to move out but that's a…
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Pension Credit Criteria
Hi - I'm new and this is my first post. I just wanted to get people's thoughts on the above. I need to apply for Pension Credit as I only have my state pension to live on and my savings are below the threshold of £10,000. However, I am apparently ineligible for this as I receive the New State Pension of 230.25 per week as…
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Pension credit/ Mandatory Reconsideration
My mother did Mandatory Reconsideration 12 weeks ago. Within this time my mother has phoned PC 5 times last phone call 2 weeks ago. The person on the phone said I will a email to MR department. But mother has still not heared anything. Its really frustrating for her because it is PC fault. Is there anything else she can…
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Attendance allowance - unsure about one question on form
I’m helping a friend apply for attendance allowance on behalf of his wife. She is in a care home and is self funded apart from NHS funded nursing care element. When I look at the form question 47 asks ‘Does a local authority, health authority, education authority or government department give you, or the place you stay,…
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DWP Debt Recovery from estate
Hi everyone, I have received grant of probate for a recent bereavement. However have now received a letter from DWP (RELB26) asking for "information about the estate with details held at the time benefit was paid" and a form asking for a lot of the information I already provided when doing the probate application. After…
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Remaining as Appointee for DLA
I have been appointee for my son's DLA for many years. He has just been awarded Universal Credit and I have been named as his appointee for this. I don't think he needs me to help with this. If I remove myself from this role for UC can I remain as his DLA appointee?
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changing to Universal Credit
hi I am appointee for my Brother. He has Downs syndrome (58), he has never had paid work. I have had a letter saying that he is migrating to universal credit. I have a day off work this week so I am going to find time to call. What information will I need to hand? is it difficult to get through to the freephone number…
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UC paid twice in same AP, whos fault is it?
Hello all Just wondering who's fault is it when someone's monthly 12 times a year salary falls twice in the same AP? Our AP is 29th - 28th and my wife gets paid her monthly salary on or around the last working day of the month. This means many months she is paid twice in the same AP. UC have said in the journal "With…
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Higher Income Child Benefit Payback
We were unaware of the higher income Child Benefit ruling so around 3 months ago we contacted HMRC after we received a letter and were set up on a plan to payback monthly via a direct debit (believe we are paying interest too!) Anyway, the new PAYE changes that came in in August 2025 - I’m just wondering whether it is…
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Attendance allowance. Awarded for one year
Is it normal for attendance allowance to be awarded for one year or is it normally awarded indefinitely?
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Gift/Loan from a parent while claiming universal credit?
Hello all. New here and in need of a little advice. Last month I let slip to my aging parents that I had some debts and had set up a DMP through Step Change. My dad was furious and told me to close the debt plan and he would give me the money to clear the debts. He made a bank transfer into my current account and within a…
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Guaranteed pension credit
Hi I am asking for a bereaved friend. My friends husband died about 8 months ago. They were as a couple on the guaranteed pension credit then her husband passed away. So she claimed the same benefit in her own name. It took some 6 months to come through in that time she lived off her savings of about £2000 and had a loan…
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Winter Fuel Payment , possible scam
I hope this is in the correct section ,yesterday i got a phone message from DWP telling me we had not claimed for the 24/25 winter heating allowance. It asked me to click on a link which took me to the GOV.UK website ( it looked official ) where it asked for name, address etc BUT then said i had to pay £1 via a credit…
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Universal Credit Review
My brother has received a request from DWP for a review. I assumed it was because it's been 12 months since the last contact. My brother has been on the lower PIP for many years because he has Asperger's. He was quite happy working a part time job until they made him redundant almost 18 months ago. He slowly went into a…
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UC is making me pay
Hi everyone I'm on UC but i was at college doing media makeup level 4 ive now left cos i have to look after my mum full time. but my case manager is saying i need to prove that i didn't get a maintenance loan for living expenses which i didn't get one i had a student loan that paid for my course only I've sent in my…
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Universal credit while have DEO
I'm currently working while also claiming universal credit. Each month, my universal credit payment is adjusted based on my earnings. I've been told that I'll now have deductions of earning against my wages for other debts, can anyone tell me if Universal Credit use the salary before DEO is taken or the figure after that…
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DLA
Hello, My 16yo child has just moved back home with me to continue further education and has a disability. Around two years ago when diagnosed, I specifically asked the mother to put in an application for DLA for our child in which she informed me was declined. My child moved back home at the start of this month and has…