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HMRC Contact by Phone
I am almost driven to distraction here. Is it possible for a non agent i.e an individual like me can ring the HMRC ? I have tried their 0300 number but unless I was mistaken I was told ,in the automated message ,that this was a line for Agents. Did I hear wrong ? Thank You
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Severe disability premium and Pension Credits
I'm retiring in a few years time, and looking into how benefits change. I'll get full state pension, plus £150/wk from work pensions, which takes me over the Pension Credit threshold. However, on the Govt's Pension Credit overview https://www.gov.uk/pension-credit it says: "If your income is higher, you may still be…
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above the EAT UC claim
wife and I work , we are not full time but we still earn above the EAT, we are about £1550 month , we were recommended to make a UC claim. Google search shows as we above the EAT limit we are not required to increase our hours or earnings. the UC is only worth about £15 a week. we made claim on Saturday, it shows on our…
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Work capability assessment and retirement
Hi quick question for my neighbour. They have been on UC for a number of years and is reaching pension age next month middle of July. He was issued health questionnaire and yesterday received message on journal saying we will refer you for work capability assessment. He is wondering is there any point him attending since…
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Council Tax Question re Carers and Disabled Daughter
Hi, I have looked to see if anyone has asked similar, can't see it so sorry if this has been covered. My daughter is now 20, has many special needs, requires 24/7 care and I'm on carers. A few weeks ago we received a council tax bill stating we owed x amount for the amount. I explained our circumstances, used the online…
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ESA TO UC FIRST PAYMENT involving Carers & WRAG money
Just want to be sure that my first UC payment is correct, in terms of my ESA has been taken over properly & hence my WRAG status still exists as UC does not actually mention that only the Transitional amount. Could someone 'in the know' run their expert eye over it please?I think it is ok. My Rent amount of UC is correct.…
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Warm Home Discount 2025-26
https://www.bbc.co.uk/news/articles/cx2kym1pvn4o Welcome news that from 2025-26 you won't need to have a high energy cost, all those on mean-tested benefits will get it. Worth noting that the Government chose 18/6/25 to announce it, the exact same day they issued the Universal Credit and Personal Independence Payment Bill…
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Cost of living
What happened to the COLP for June 2025? Were they scrapped?
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Self Employed expenses while on Universal Credit
Hi i am self employed i have claimed Universal Credit, i am allowed certain expenses . one of which i used was my Van as a taxi (classed as a Black Cab) UC only allowed me to claim £41 each month on the interest of the loan. My question is since the van was modified to take wheel chair customers, Does this not mean that…
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Secondary carer for my Dad, benefits?
Hi, any help gratefully recevied My Dad lives at home, he has a 24 hour live-in carer. I visit him three days a week, an hour drive away and help with everything the carer doesn't do and some things she does. Over the 20 hour a week limit. He is registered partially sighted but doesn't receive any other benefits. I do not…
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PIP
Hi I recently applied for PIP & had my assessment 2 weeks ago, I’ve just been declined and given absolutely no points! I’ve seen posts from people saying assessors lie and I’d thought they were exaggerating but I’m shocked at my report & experience really! I feel the whole system is designed to put people off. 1 the phone…
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Housing element UC
Hi, I’m going through a separation. My ex partner has left. I work part time and claim UC. They are only giving me £500. I only earn £1100. My rent is £1400. So I have no money for food or bills. I have 2 older children (18 and 20) who live with me and also claim UC. Is there anyway they can claim UC housing element to…
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ESA/UC transitional protection and other points of confusion
First some context about the lead up to the situation I could do with some help with. I have been on ESA Support Group since 2010 when I stopped working. I received the Special Disability Element (SDE) top up from 2018 when I began receiving both PIP components at the enhanced rate. My wife began receiving ESA Support…
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Universal Credit & Deprivation of capital?
Hi all, I'm trying to help a family member who is in an odd situation and looking for advice. We are in Scotland. They are currently in receipt of Universal Credit, along with the highest disability premium, and a child element x 1 (although that part is due to end as the child has finished 6th year of secondary and off to…
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No Statement for UC, will I not get paid?
I haven't recieved my statement this morning, does that mean I won't get paid? My husband has changed jobs going from weekly pay to monthly pay. I updated this in the journal and yesterday next thing I know he has an interview to provide further evidence for his claim. (This appointment was for tomorrow but he works 9-5…
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18 year old disabled son. Told UC payment will stop.
My disabled son (18) is about to finish special school and is enrolled on a pathfinder course at college to start in September, it's a full time course. UC have told me that he will need to make his own independent claim and that my claim will stop. I currently get the disabled child element and HB on my UC claim. I work…
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New Style ESA & UC
Hi I wondered if someone is able to advise me as I'm a little confused re the migration of ESA to UC. I was ill health retired in 2021 and have been claiming ESA (NS) and UC since then. I am in the support group of ESA and LCWRA group for UC. My ESA payment and small private pension is deduced £1 for £1 from my UC. Will I…
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Pension credit
My aunt went into a care home, deferred payment was agreed until her property was sold. Solicitors haf POA for all. My aunt was in recept on pension credit, solicitors did not inform DWP when her property was sold. DWP are obviously wanting the overpayment paid back. My question is, can they claim it only when funds went…
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Family living abroad returning home without job or money
My sister-in-law and her husband have lived abroad for over 30 years with him working mainly as a contractor. She has done some work from time to time, but hasn't worked for at least 10 years. They both did maybe 5 or 6 years of work here before moving abroad. They sold their house a few years after leaving the UK, but…
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Universal Credit asking for bank statements
Hi, I am claiming UC and they asked me for copies of bank statements for all my accounts. I have an account with my mum in Poland with her being the main holder. She borrowed me some money which was transferred to my UK account. The UC is now asking for statements from our polish account but my mum did not agree to share…
