UK holidays, days out & entertainments

Archives for September 2020

Double booking for holiday let - where do I stand?
Hi all, We (me, partner, 2 year old, and my parents) were all booked for a holiday cottage arriving 26th September for 1 week. We booked through a website and received all the correct and expected correspondence from them; booking confirmation email, automated holiday count down emails, and check in information a week…
Help with Sun holidays
Hi all I booked a Sun holiday deal with a caravan park in North Wales. The Sun has taken the payment from our credit card at the end of July but I have not heard anything from the park. I have called them 3 times this week and each time I have been told that they have no records of our booking and someone will call me back…
A cautionary tale about dogs and UK holidays
I'm writing to vent my frustration as I have no other options. Made a silly mistake and only myself to blame but would rather not see anyone else go through this. As with most of us, this year has been really hard and have missed the opportunity to get away. My Dad died in May (lung cancer) and in the following week I…
Travelodge - Double charging on International Card
An acquaintance who is here to study from abroad checked into Travelodge today for 14 days. She booked the saver rate (cheaper prepaid rate with no cancellation option) with a Visa Debit card. Money was debited from her account when booking - however the hotel at point of checkin said that travelodge policy was that for…
Advice needed on rescheduled tickets
I purchased 2 tickets for a concert in London and changed my mind so re-sold them via stubhub. The concert was originally in March and got postponed due to Corona to September. I have just been advised that it has been rescheduled again to a day later - it’s in 1 weeks time. The seat numbers are different and the face…
Travelodge Room Question
We have used travelodges loads for cheap 2/3 night breaks. Booked Bournemouth Seafront travelodge for October 23rd-26th. We are two adults but mother and daughter. To enable us to book a family room, we always book one adult one child. We did that for Bournemouth but didn't double check and realised we have been given a…
Tulleys Farm no Refunds for Shocktober, Against the Law?
I cannot beleive that this is Lawful. They have cancelled and not offering refunds. Never had tickets in hand to check the T&C's so don't know if this is just because of Covid, AFTER the event.
Booked short break in Newcastle - now back in lockdown
Hi Me & my husband booked a short break in the centre of Newcastle for the beginning of October. Today it's been announced that they are reimposing some of the lock down restrictions because the number of covid cases in the area are increasing. So I'm now debating what to do if the restrictions are still in place then. I…
Static Caravan sale Parkdean- not received money!
Hello, Anyone else out there struggling to get their money from a Caravan sale with Parkdean? We sold ours over a month ago and our Buyers paid Parkdean who were to take their extortionate commission and settle our loan and pay us the remaining. The Terms and Conditions say we would get our money within 21 days of the…
Airbnb fees refund
We have just had a unpleasant Airbnb experience were the property was not cleaned when we arrived.The owner has admitted liability and is giving us a refund.We are still out of pocket ,is it possible to get the Airbnb fees back as well,it was paid for by credit card.
Are Places Like Center Parcs Safe?
Naively asking those who've stayed in one if you've ever felt unsafe/vulnerable at night to burglars et al in a secluded lodge in the middle of a forest? Contracting lyme disease aside, I quite like the idea of a woodland retreat but have felt they seem like easy targets for ne'er-do-wells!
Campsite near London
Can anybody recommend a good campsite that is in walking distance from a tube or overground into central London? Thanks for any suggestions.
Walks planner
Hello Can anyone recommend any good website to plan UK walks? Going to Cumbrian and Northumberland soon and be great to plan some walks ahead. I can print off any details and also be useful to use any low cost Apps? (I looked at View Ranger but it costs £25 per year!). Recommendations welcome.
Shearing Administration HSBC bank wants charge back money back!
Hi, We followed the advice on using the Charge Back through HSBC bank card. The bank were really good and instantly out the money back in our bank. HOWEVER, now the bank is taking the money back as they have not been able to claim the money from Shearings! What action should we now take please?
Cottages.com NIGHTMARE! - BEWARE - BEWARE -BEWARE
My advice to anybody TRYING to book with this 'company' is - DON'T. They have just re-sold a booking I made on behalf of myself and 8 friends in October 2019 for 11th September, 2020. Despite many hours, days and weeks trying to pay the balance via the impossible to get through telephone number, Email was no better. I…
UK holiday cancellation/insurance that covers COVID
Apologies if this has been answered somewhere else. We are hoping to go away to North Wales in the October half term. I'm looking for - self-catering accommodation that will allow refund and cancellation if we are sick/isolating or in local lockdown or if the place we are going to is in local lockdown, - or insurance that…
Ticketmaster not refunding.
Hi this is my first post on the forum. I need help with ticketmaster refunds. I purchased four tickets to billie eilish last year which cost nearly £300 and now really need the money back but because she hasn't given a rescheduled date ticket master wont refund me. Is there anything I can do ? (I've already messaged them…
'Experience Days' - Warning!!!
I purchased the "British Airways i360 and 3-Course Dinner for Two" voucher from experiencedays.co.uk as a birthday present for my wife last September. We were both really excited about going, since it is near where we live and we've never been before. We planned to go this year, but then COVID-19 struck and the i360 was…
Thorpe park 2for1 National rail
Hi, So I’ve booked to go to Thorpe park using the 2for1 promotion that they have available currently. However, the requirement to use the 2 for 1 promotion is to use national rail on the day to get to Staines. Do they check for train tickets on the day or can we just go through? Has anyone used the promotion recently and…
Blackpool, good hotel recommendation.
Where do you stay in Blackpool? Any good value hotels...

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