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Techie Stuff

Archives for May 2010

Install shield
Hi, Can anyone tell me what Installshield update manager is. Just came up on the screen as I turned my computer on. Thank you.
Need urgent help please: corrupt word files
I would greatly appreciate advice on this: the electricity switched off suddenly and when I re-started my computer, I was unable to open any word or Adobe files :/ They seem corrupt (don't show the normal word format and I can't access any:eek::eek::eek::eek:), can you please suggest what to do? Just to add that when I try…
utube videos freezing
why am I all of a sudden getting Utube videos freezing then loading again repeatedly
why cant i trim files on PMB
I have been trying to edit my videos using PMB and then when I go to trim the file it wont open and says unknown error has occurred. I have edited a lot of video files previously so why wont it work now. thanks
Router Stats
My broadband has been running slow for a while now and there's something in the router stats I want clarified. Bandwidth (Up/Down) [kbps/kbps]: 448/1,344 What does this stat mean, those are the current speeds i'm getting? That's all my line is currently capable of? Is it an indication that my ISP is capping my…
Wifi on ipad
For some reason my iPad says it's connected to my wifi but the little signal symbol has stopped showing, I've got the 3G one instead. I've gone In to the network settings but the ip address etc are different to those on my iPhone that runs on the same wifi. This has happened all day. Any help appreciated
Gmail Hacked
When I was out today I had several calls from friends asking if I was OK because they'd received an email saying I was in Scotland and had been held at gunpoint and robbed. Hence, please send money to Western Union, etc. I've discovered the emails did come from my Gmail account as it sent one to my 'back up' account too.…
MS Word 2007 problem..
Wonder if anyone can help please.... when I try to work in Word 2007 I get the message "word could not create the work file. check the temp environment variable". This has only just started to happen, can't think I have done anything recently that may have caused trouble. I have tried to follow the help on MS help site, to…
Best way to stream mac to PS3
Hello, If any one has any knowledge with these could you offer your expertise please..? I want to stream content from my upstairs mac to my PS3 downstairs. I have head of: Eye Connect. Plex. MediaLink. Which would one recommend? Easy to connect? Use? etc... Kind Regards. Richard
i am not having much luck :( with webcam
:mad: My web cam has just tsarted to muck around i am using microsoft lifecam vx-100 now i cannot see amy one and when i do it just freezes the person on the other end or i cannot see them but i can hear them ? I have uninstalled it and re in stalled but nothing it is really starting to annoy me have updated the drivers…
Computer won't turn on - Help please!!
Hello all Went to turn my desktop PC on today and nothing happened - it seems to be completely dead. I've checked the fuse and plug socket and they both seem to be fine. Anyone got any ideas as to what might be wrong or anything else to try before I call in the experts? Computer is a Dell which is at least 5 years old. As…
hp netbook advice please
Hi all, I purchased today through a special price at Costco a HP mini 110-1125sa. It was reduced as the seal had been broken and they are unable to sell as new? Anyway whilst setting this up i put the battery in and it is enormous!!! It sticks out about 1.5 inches underneath the netbook so doesn't sit flat on a surface and…
Renewing Kaspersky
Last June I purchased Kaspersky 2009 disk from Amazon (3 users), which expires soon. I want to just buy the 2010 disk from Amazon, but does this mean I will have to delete the 2009 version before installing the 2010? Last year I had to completely delete McAfee before installing Kaspersky, so do I have to do the same again?…
Trouble with Windows update
I am getting an error message from Windows update and then it says I might have a virus. But I have scanned with MSE, Malewarebytes and even an online scanner and they all say there is nothing there. Any suggestions?
New laptop...which one?
Hello all, I am looking to buy a laptop for the first time. I'm looking for a brand new one not refurbished. I know the spec I am after and have found 2 that meet the requirements so was wondering what you thought would be better, or if anyone knows of anything better. I want to stick to either Sony, Toshiba or Samsung. I…
new 50" samsung will not turn on, help!!
I purchased on Friday, collected on Saturday and a friend installed for me yesterday my new 50" Samsung Plasma tv. All worked great and kids loved the new telly. Got up this morning and tried to turn the telly on and nothing! the power light is on but whenever you press a channel number or volumn it turns the power off!…
laptop memory slot failure :¬(
hey ever helpful people one of the memory slots has failed in my HP Pavillion laptop (dv8263ea) Does anyone know if there is there anything I can try/check before i either condemn it (well give it to the kids) or have to splash out for some RAM. RAM is only available in 1GB sticks for this motherboard. (I have substituted…
Ink Cartridges
Is it worth buying compaitable ink from online shops or would you spend a few extra £'s for the same thing? Reason i ask is had a leaflet through the letter box from FutureInk.co.uk saying i can get ink from £2.99 each with free p&p
Transferring files to iPad from vista
Hi I'm trying to transfer avi files from my laptop to my iPad. Is there an easy way to do it? At the moment I'm trying to convert the files to mp4 but when I try to play them on either device I just get a black screen. Any help appreciated
User Accounts Creation document lost????
Hi everybody, Somebody accessed my PC recently just because my PC is virtually opened to everyone. I then create a User accounts (mine & others). Now even in my own account i cannot see any of my previous documents. Where could it be? Have i lost it? Cheers

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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