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Trouble with Windows update

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I am getting an error message from Windows update and then it says I might have a virus. But I have scanned with MSE, Malewarebytes and even an online scanner and they all say there is nothing there. Any suggestions?

Comments

  • lucylucky
    lucylucky Posts: 4,908 Forumite
    What does the error message actually say?

    Do you know what updates were being installed?
  • Mrs_pbradley936
    Mrs_pbradley936 Posts: 14,571 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Not using that computer now so cannot quote it but the update is
    update for Windows Vista (KB981793)
    and it says it is important.
  • lucylucky
    lucylucky Posts: 4,908 Forumite
    They are all important - lol

    I must admit I ditched Vista some time ago, but some info here that may help

    http://itsvista.com/2010/05/kb981793/
  • Mrs_pbradley936
    Mrs_pbradley936 Posts: 14,571 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Well I searched for error 80070017 on Microsoft Support and to cut a long story short I had to download Service Pack 1 in safe mode. That was the 3rd on a list after renaming a file in Notepad and something else neither of which worked. But the download of the service pack 1 in safe mode has worked and now Windows Update works as it should. I thought I would mention it in case anyone else has the same trouble.
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