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Praise, vent & warnings

Archives for October 2016

Blatant lying on TV ad.
"Flash cleaner" - "Cleans the impossible" Obviously it can't, but according to advertising standards it's OK to lie as it's called "Puffery" When I come to sell my car I think I'll say it does 250MPH, and averages 400MPG, and it's OK 'cos it's just puffery.
I am going to be banned by a supermarket!
I have just received the following email from my local supermarket (who shall remain nameless for the moment). What are my rights here? Dear Mr. Maninthestreet Over the past 12 months, you have been causing quite a commotion in our xxxxxxx store. We cannot tolerate this type of behaviour and, as a result, will ban you and…
Beware of Hi (Home Innovations) Roller Blinds.
Sold by B&M Bargains. There's nothing wrong with the blinds themselves, and if you fit them straight out of the box, they'll be fine. However, you need to be very careful, if cutting them to fit a window, as the cutting dimensions are wrong. If you fit the brackets, then follow the instructions to cut the blind as per…
DVLA address not listed
GRRRRRR Despite us all having a driving licence at our address and having lived here for over 20 years the DVLA gov.uk website says our address does not exist!!!! Unbelievable!!
i have been banned from tesco
hi i would just like a bit of advice please i will try to make a long story shortish going back to either two years could be a bit less i was with my husband in tesco shopping when he thought he would do something clever not as well as food essentials he decided he would put reduced stickers over the already reduced items…
Nintendo NES
Venting about my own stupidity. The only thing my partner has ever specifically asked for in 7 years and I forgot to pre-order it. And now it's sold out. Everywhere. Gaaaaahhhhh!!! I really don't want to be one of those people that queues in the early hours to get their hands on something. Could be a long Christmas this…
Strange info on jacket bought in market
Not really a Praise, Vent or Warning, more a Laugh, although trying to figure out the meaning of the 4th paragraph is giving me a headache. On holiday recently, I bought a waterproof jacket in a market. No complaints about the jacket, but the information tag that came with it is very puzzling. It's written in pigeon…
Caffe Nero
I was at Caffe Nero yesterday and was carrying my hot drink to a table. Someone barged past me, knocked my drink out of my hand and all over the table/floor. The staff saw what happened and didn't offer to help me clean up the mess, they just watched me do it. And I went back to the counter to ask whether they could make…
Curry's very good service
Found my Philips hot air frier was not controlling it's temperature, could not find the receipt but remembered which card I used so looked it up and found I bought it 30th December for £99.99 on offer. Took it back to the shop and expected a bit of hassle with no obvious fault and no receipt but the assistant just asked…
Harveys Furniture - delivery or lack of!
This is emphatically not a 'praise' post!! In your experience - how long is a reasonable time to wait for a delivery - e.g. sofa & chairs? My first suite, I had just moved into to a house, went to a furniture store - saw the one I liked, had it delivered days later. The second one about a decade ago, went to a discount…
Mightydeals / ultimo electronics - ignoring calls and emails about refund!
Saw a deal on mightydeals for a supposed class A refurbished samsung soundbar and wireless sub. When it arrived it was a piece of junk and definitely not class A refurbished. The packaging was in terrible condition and looks like it had been kicked or thrown around. When I opened it up I inspected the soundbar and it is in…
Dominoes deal-NOT
My daughter ordered an online Pizza delivery, used a code online to get 50% off, the deal showed up on the screen and she paid. Upon checking her bank account the 50% had not been applied and the full amount taken from here bank. She has phoned dominoes and they have admitted that it is their fault as the code was correct,…
Amazing Customer Service From Next
I ordered a lovely suit for my boyfriend from Next's online clearance section. Total cost £45 for the trousers and jacket. Picked them up and took them home, unfortunately the trousers sent were (a) not what I ordered and (b) not a match to the jacket. Went into store and explained showing my order and that what I received…
Praise - three mobile
"Feel at home" really is a fantastic deal that three mobile offer. I've been in Croatia for a week and had access to my normal phone tariff and unlimited data for the normal price of £20 a month. I remember only three years ago paying a £120 phone bill for a week in Italy. What a great deal!
Beware UGG boot possible scam
Not sure if this is the right place for this post. I got an email yesterday from [EMAIL="service@lachatweb.ch"]service@lachatweb.ch[/EMAIL] promoting discounted UGG boots. It redirected to http://www.bootsnn.com. Prices seem cheap, but not so cheap to be too good to be true. I proceeded with a purchase, but when it came to…
Accurist vent
In 2011 i bought my OH a fairly expensive watch for his 50th, it stopped working a few months ago so we sent it back to accurists repair centre for a new battery and a service. They sent it back saying it was broken and could not be fixed as the parts were obsolete !!!!!! its a watch how many different types of fittings…
G-Tech praise
My mum is not very tech savvy, so I want to say thank you to GTech on her behalf. She called them up to ask about pricing for a new Air-Ram, but explained that hers wasn't working very well. Rather than give pricing, the man looked her up on the database, asked her to bring the item to the phone and turn it on. He said the…
LED Street Lights downside.
I used to have a sodium street light on the street that my back garden is against and could see to read the thermometer in my greenhouse when it is dark, also my wife could see well enough to bring in the washing without needing an exterior light. The council has now replaced this light and all the others in the street…
'Cold call' 'phone calls - just after online order
AS anyone else noticed that cold call increase after doing an on-line order. Have noticed it in the past after a moonpig order, and more recently after M & S ?!
Argos - Links to scam - how low have they sunk
Just bought something on Argos and at the end it is link to get £15 cashback. When you follow this link it is one of these scams where you have to sign up with a credit card and then cancel before the start taking money off you for the monthly subscription. I'm sure all MSE's have read about these. When I followed the link…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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