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Praise, gifts to New Zealand
Our DD lives in NZ and had an operation and we wanted to send something, not chocolates and flowers as her husband was doing that. Batenburgs NZ Ltd was recommended by a friend and we ordered a fruit and goodies box on Thursday evening, got up this morning to track the delivery and it had already arrived, DD was delighted.
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Amazon's superb service
Ordered some items for next day delivery last monday to my office, approx £100. Hadn't arrived by Thursday but checked tracking and was signed for by a name I didn't recognise on Tuesday. Amazon sent a lovely email saying how valued a customer I am, and refunded straightaway without question. Items were just delivered to…
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Unusual Praise - Car Hire Firm Abroad
Had a hire car from Sixt at Faro airport back in July this year. On collection we made some changes to the prepaid booking - adding a driver and the "don't have to return full" fuel option (yes - I know its a dear way of buying fuel, but for the extra cost, I can forgo the joys of finding the nearest open petrol station to…
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Cleanipedia (Unilever Website)
I was dismayed to read on a Cleanipedia web page that Unilever are advocating 'flushing' antibacterial cleaning wipes down the loo!! After all the work the Water companies put in trying to stop people from putting any sort of baby/face wipes down the loo because of the damage and blockages they cause. Toilets should never…
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A Praise - Excellent delivery firm.
I ordered an item last Sunday, which was coming from France in 4-5 days. First thing this morning I got a text from the delivery firm, DPD, giving me an hour window this afternoon, (with various options if not convenient). Later on, I got an email confirming the hour window, and giving a link to a webpage where I could…
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Mobile text 'scam' "No Limits Games"?
WARNING: I had two texts on 13 September 2016 telling me I had subscribed to "No Limits Games" (which I had not) and that I would be paying £3 per week until I texted 'STOP' to a different 'short code' number (these are used to extract money from you via your phone bill). The second text from the same people gave a web…
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Currys disingenuous about product availability
Just a warning for others - we ordered an electric oven with Currys on July 11. At the time, the website was showing the item being available. Currys took payment and we received an order confirmation where it said expected delivery time 2-4 weeks. A bit long, but we were OK with it as we were busy moving in to the new…
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How do words make you feel?
I'm currently working with HMRC to develop a new online service. As part of this, I'm interested in gathering feedback around language and how it makes people feel. I've posted a short survey here, and would be interested in your comments and opinions. It'll only take a few minutes! Thank you.…
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shabbyand.co.uk, avoid to order your paint there
Ok, it's not the product that everybody buy every day : Autentico paint. It's kind of vintage paint often based on chalk. You can buy 100ml pots for samples because of course, it's quite hard to have an idea with just the color chart. Several websites sell the brand Autentico. I choose shabbyand.co.uk because they were…
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Tesco Outlet price warning
I bought a new TV for the bedroom last week from Tesco Outlet on Ebay after doing homework on prices etc. It was reduced as the box was damaged and it was last year's model, but as the box is only sent to recycling and most of the TV programmes are old anyway it looked a good deal! 2 days after delivery I saw exactly the…
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Small Pills in Foil Blister Packs
I wonder if manufacturers ever test the amount of effort needed to extract small pills from those foil backed blister packs. I really feel sorry for those with bad hands because even as a big strong bloke, I struggle and curse every morning when trying to pop them out. Eventually they tend to come out at the speed of a…
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Boots Opticians
I recently had an eye test and needed 3 new single lens spectacles. I brought to Boots my quality, 2-year old frames in excellent condition, including a favourite Givenchy frame, and asked Boots to reglaze my own frames. Incidentally, these frames were purchased at Boots. The technician was adamant that it will be much…
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Lloyds bank offline
"essential maintenance" tonight means no access to Internet or phone banking and direct debit payments aren't working, makes last minute payments to a CC a bit difficult. The 0345 number on their website is unavailable and when I eventually got through on the 01733 number I was told that notice was given; seems this was a…
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Viewpoint Salford, Manchester View, Aspen Woolf, Prime Noble Properties
Have received sales details for this 'investment' from Prime Noble Properties (new company) and Aspen Woolf, it looks a far cry from these photos - In view of the number of failed property schemes in Manchester this is what the property looks like today. I would want to see independent evidence that the proposition is…
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photographic evidence of neighbour from hell.
I have a neighbour who is on the verge of a breakdown caused by a witch that resides below her flat. This has been going on for a number of years now. The council are no good as always. They will just monitor the situation and then you hear no more. The neighbour from hell, is a criminal lawyer by trade so could manipulate…
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Vent: HGV Drivers who 'block' dual carriageways
I'm sick of the muppets in HGVS who can do 59.1 MPH and insist upon overtaking their colleague who can only do 59.0 MPH. It's actually the idiot on the inside lane that's the worst...they only have to slow down for a few seconds to let the other one get past and pull in....but oh no they insist upon sitting side by side…
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Eddie Stobart
Food for thought. If you ever think abought driving for this mob beware they tell you at the interview that you will be on a salery but the reality is you will be on hourly rate. If your local depot route planers get it wrong which they do on a frequent basis then you will be sent to the wrong place for pick ups and…
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Praise for Go Ape
Just a quick note to praise Go Ape Customer Service. My daughter booked a gift voucher for her boyfriend's birthday and made a mistake with one of the ages. Was expecting them, like so many companies, to refuse to make any changes and want to charge for the whole thing again Couldn't be more wrong. Helpful, friendly and…
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Heat&Plumb aka Pioneer Bathrooms
I'm thinking of ordering from this company and wondered if anyone had any experience of them please ? Thanks Shan
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TalkTalk scammers
Some of you may remember that TalkTalk were hacked about a year ago. Recently I -and I think many others - have been targeted by scammers who know our names and that we are TalkTalk customers. This gives them a better chance of success. TalkTalk have been asked to warn customers individually to put them on alert, but just…
