How do words make you feel?

HMRC

I'm currently working with HMRC to develop a new online service. As part of this, I'm interested in gathering feedback around language and how it makes people feel. I've posted a short survey here, and would be interested in your comments and opinions. It'll only take a few minutes! Thank you. https://goo.gl/forms/L9hYqFaVyzefRArv2

Caroline_a

Why??? what a waste of time (and probably money).

fleshandbone

Good luck with this, but i think and hope people and better things to do.

Ilona

Didn't understand half of it, just guessed.
Ilona

Lord_Baltimore

The descriptors all amount to the same thing no matter which euphemism you use. Besides, 'feelings' don't come into it - this is debt to the public purse; your job is to collect it not wet nurse the debtor.

hollydays

1.
I think it's good , in theory , that they are consulting people BUT

2. I've never really had money problems but this questionnaire made me feel stressed trying to make sense of it.
It's terribly badly constructed , with confusing wording ,which isn't a good start !

3.would this not be better placed on the debt free board?

4. You need to get someone who's expert at constructing questionnaires, because , sadly, you are severely lacking in ability here.



When you asked the question would you prefer to do this online or by phone, what has that to do with feelings-why wouldn't you just offer both?
It's a pointless question.
Also , as everyone on here is obviously Internet savvy, it's a loaded question.

x_raphael_xx

hollydays wrote: »

3.would this not be better placed on the debt free board?

It's been placed on EVERY board.
Methinks it's spam

agrinnall

x_raphael_xx wrote: »

It's been placed on EVERY board.
Methinks it's spam

I do think it's on too many boards, but as it's done with MSE permission you can't really categorise it as spam.

I have completed the survey, and didn't have any issue understanding it, but I think it might have been better to have shown the words/phrases in context rather than in isolation.

x_raphael_xx

agrinnall wrote: »

I do think it's on too many boards, but as it's done with MSE permission you can't really categorise it as spam.

Ha! I didn't see the sig. Silly me, good job I didn't report it!
I take it all back.

philatio

If he's really working with HMRC I'll show my !!!! in Burtons window.

oldagetraveller

Is someone actually getting paid, at the tax payers' expense, to dream up this nonsense?
What a load of bollox!
Post 10 has it spot on.