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Lost co-op points for holiday booking
I realise that co-op made a loss last year and didn't pay out any vouchers. I phoned them about my current membership status and asked for a balance. I thought it was a bit low and that I had booked 2 holidays in 2013. The lady told me that they were not paying out or giving points for any holidays booked in 2013. I just…
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Littlewoods/Isme
I have an Isme account, have done for the last 10 years. Never missed a payment or gone over my limit. I have a £0 balance at present. However, the only issue there could be is that I do not place orders regularly, before today, the last time I tried to place one was back in April, before then it was April 2013. I try and…
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Homophobia at the Premier Inn
Hi everyone, I own a lesbian social network with around 100, 000 members. 18 months ago I stayed at the Premier Inn at Heathrow and was annoyed and upset when I was unable to get onto my website because their firewall blocked the keyword Lesbian stating that it was "Harmful to the young public". There is absolutely no…
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Black Pearl Claims Avoid
I received an unsolicited call on my mobile this afternoon from this company. The woman making the call was American yet the number that popped up on my screen was a Birmingham one 0121 285 0875 Their address is in Leeds: Blackpearl Claims Ltd Albion Court 5 Albion Place Leeds West Yorkshire LS1 6JL They are listed on…
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Weird office irritations
Got into work this morning (having worked from a different office on Friday) to find that someone has taken the power lead from my computer monitor and replaced it with a shorter lead that doesn't *quite* reach the power socket without laying taut over my phone like a tripwire, pulling my desk tidy and paperwork trays away…
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Its Best To Buy Dyson
After years of buying vacuum cleaners on offer and rarely having them last more than a year I bought a refurbished Dyson DC39 from Argos Outlet on ebay. Only way I could afford to buy one. Because I now have two dogs, one of which sheds a lot and they both track in mud etc.., and having back problems that make cleaning…
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Cath Kidston Liverpool.
Just a bit if praise for a change .Wife returned a faulty bag to the above store. Alas we couldn't find the receipt so wasn't expecting too much. Anyway the very polite young lady said "no problem I will exchange it for you". She even issued a new sales receipt for us to keep safe this time. Well done and Thankyou.
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Mighty Deals Anna Frozen Dress - chinese fake!
I stupidly and hastily purchased the Anna dress from Mighty deals. I now discover on closer examination that it is not official merchandise, it is in fact the Chinese knock off selling on Ebay for £3.99!! Mighty deals has the RRP at a whopping £39.99. I've just put in a cancellation ticket which I hope will go through ok.
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MSE News: Beware cold callers pretending to be from MoneySavingExpert.com
"Users have alerted us to phone conversations they've had with callers purporting to be from MoneySavingExpert.com "... Read the full story: Beware cold callers pretending to be from MoneySavingExpert.com Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
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Samsung Mobile - Great Service
My son's Samsung phone died last Thursday, 22 months into the 2 year warranty. Called Samsung support 3pm Thursday, Friday received a prepaid special delivery returns envelope, sent it back same day. This Wednesday it arrived back by overnight courier. Superb customer service experience :T
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Zara dot com has really bad Customer Service
I am going on a holiday so with a fortnight to spare I ordered some summer clothes from Zara dot com site so far so good Courier used by Zara.com is Hermes (anyone else had trouble with them?) Fictitious attempt logged in tracking as attempted delivery2nd August and then several fictitious entries I called Zara dot com and…
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Scammed by a solicitor - please help
Hello Newbie here, so please be nice.. Looking for a bit of help with a recent and ongoing issue I am experiencing with a small firm of solicitors in Glasgow. I asked them to act for me in a fairly straightforward conveyancing transaction and a fixed fee was agreed from an outset. Then, a few months later they began adding…
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PayPal Autobilling and Living Social
Not sure where to post this. I'm having a dispute with Living Social over the way they operate with PayPal. I bought something from their website once and used PayPal, entering my password in the usual way. Next time I bought something and clicked the 'buy' button, I wasn't offered any choice of how to pay, or asked for…
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DLG Legal Services
DLG Legal Services are the legal arm of Direct Line Insurance,we had an accident just after Xmas and they have been acting on our behalf,they are a disgrace to the legal profession. We were hit from behind by a Mercedes on the M1 and advised it would be an easy claim with no liability on ourselves,my partner had a neck…
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Ryanair
I have just come back from a week in La Rochelle, travelling there from Stansted by Ryanair. I was a bit apprehensive, normally flying BA Business Class where I can. Anyway, my flight with Ryanair was faultless and, because I had booked well in advance, very reasonable. I did not check in any luggage so no extra charges…
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A Good Bye to ex-MSE member "Ann Cuff"
They were a new member and we "tried" to be especially nice to them. He has now probably gone back to lorry driving with comcommitant false driver-hours logging..... :rotfl:
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Churchill Car Insurance
this isnt really a warning or a vent just something i noticed i done a car insurance quote with moneysupermarket , churchill came out best i then went onto the churchill website and done same quote to check and it came out £22 higher i then went on topcashback and noticed they offered £31.50 cashback for a new policy so…
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eDecks, think before you buy from them
I ordered 7 fence panels. The web site and the order confirmation both quoted 5 working days. I phoned after 5 working days and was told “no way could that could be done”, and that they were “amending the lead time to 15 working days" (they have not done this yet, and are still quoting 5 working days). They said I would be…
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London Visit Praise !
We just had to say "Thanks" to the following companies for making our London theatre visit such an enjoyable experience ! Two of us , one in wheelchair , both Old `Un`s :) Train travel by Northern Rail/Hull Trains/East Coast Trains all with passenger assistance , met at all stops for boarding and alighting with ramps for…
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Subway - Awful
So this evening I had the displeasure of finding myself in Croydon and going to wrong way as I needed to be in South Croydon ish way so started walking along the road to my destination. At one point I had to cross a very large roundabout but only by going through the subway and it was awful. Pools of pi55 everywhere and…
