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Rant: Argos, rip off!!!
I bought a bed and mattress from argos last year and got the 2 years warranty. The bed within a few months has been very creaky and after tightening everything we could think of starts creaking again. The mattress is not the most comfortable but we thought it was just because we weren't use to a medium mattress as we had a…
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Homebase Boxing Day Sale Cons!
Just goes to prove there are shops that hike their prices before a sale! I have £50 worth of vouchers for homebase which I need to use by end of January and don't want to spend it on stuff I don't really need! Decided to use them on a Kenwood stick blender set which I have wanted for a while but they have been out of stock…
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Waiting for a refund - how long?
I moved house at the end of August, notified the council of the date I was moving and gave forwarding address. Mid October I received a bill from my previous council saying I owed them £100 for unpaid council tax. Got that sorted and 3 weeks later I receive a cheque in the post which was a refund for overpayment of council…
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John Lewis ruin Xmas
Deleted - as people have pointed out there are worse things happening in the world atm.
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Praise - Jesus
Merry Christmas
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Waitrose ordered stuffed turkey gone missing on 24th! Compensation?
Went to Waitrose on 24th to collect de-boned stuffed turkey and drumsticks. Kept waiting 40 minutes only to be told order gone astray and not there! Offered conventional turkey for free which was GOOD except that not prepared in shopping terms or emotional terms to cook it. Totally disappointed - that is predominant…
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DPD - xmas eve FAIL
Recently, we have had a DPD depot appear in our area. That is, a large 30,000 sqft facility has appeared only a few minutes away from us. When I say area, it is 1 mile (by road) from our house. Yesterday, I decided to order a gift card from amazon (which comes with free next-day delivery). This was a bit surprisingly sent…
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Fuming with marks and spencers - spoiled our Christmas Eve
Thanks Marks and Spencers for upsetting the family on Christmas Eve - really nice one there. My daughter had saved her pocket money to buy her grandparents a Christmas present from her own money, ( I have brought gifts for her, but shes at an age where she wants independance, 11yrs old). M+S sale - she gave me the money…
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Praise for Hermes
Once again I must praise Hermes, Ordered an item from one of the TV shopping channels at 11.15 yesterday morning and a happy smiling driver from Hermes was at my door at 11.00AM today, now that is what I call a great service :0) London50
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LED Spots and DAB
I don't use my Kitchen radio much (a Portal DAB 1) but it's often has no signal at all. I normally get good reception of BBC, Digital1 and HBB&Northants, but no longer seems to work. Bought a Sainsbury's Colour DAB radio for £23 today - worked fine this morning - but when I've tried it this afternoon and evening - nothing.…
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praise - sky
My old dish was rusty and the arm had broken so phoned Sky on Friday and a engineer turned up at lunchtime with a new dish. Well done Sky.
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Praise - British Gas Three Star Cover
Plumbing and drain cover - what a boon. My electricity blew last night - we were just about to reset when we heard water dripping through the ceiling light ftting in the dining room. This was just gone midnight. Rang them up - plumber here today - Christmas Eve no less - leak repaired.:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T:T
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Horrible service at ASDA
Just thought I'd share an email I just sent to ASDA customer service: I visited the ASDA store at [LOCATION] this evening, which was understandably very busy, with very long queues. Having waited for about 40 minutes in one queue, a member of staff approached the lady waiting immediately ahead of me, quickly explained that…
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Boo to H. Samuel!
I have a watch. It was bought about 12 years ago, from H.Samuel. It's a Casio, waterproof to 200m. The battery stopped, so I took it to H.Samuel in Wolverhampton, where I was told it would cost £21.99 and the watch would be ready for 31st December. It had to be taken to their Merry Hill centre for the 200m depth testing. I…
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Beware vets4pets preston lancs
Took our chihuahua to vets4pets at 7pm as she yelped when we picked her up. We thought she may have hurt her leg. Our vet was closed. They aked if she had vomited. No. Had she been eating normally. Yes. Any other symptoms.No. We asked for painkiller as she may have strained a muscle. They refused and said she needed a…
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DPD & Mrs Vikingaero
Thank you to Kelly Johnson from DPD for going to the trouble of ringing the doorbell, getting no answer and leaving my parcel with my neighbour at No.8. :beer: Mrs Vikingaero WAS in, but she was being a lazy cow, still fast asleep when you delivered at 10.30am. :mad: Yes that's right still asleep at TEN THIRTY AM.…
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Fuming with Littlewoods
HI I have to vent my fury somewhere and hope that someone can help me get my point across to Littlewoods. I bought a top for £30, they had sent me a £15 off £30 spend, so the top cost £15 after discount, I immediately paid the other £15 off my account, after handwashing the garment and going to wear it again it had shrunk,…
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Argos Click and Collect Customer service Praise
The toaster we bought a few months ago went 'bang!' yesterday morning. Who keeps a toaster receipt for three months? Not me! I knew I'd got it through 'Click and Collect' and thought that perhaps my online Argos account record there would show a record of the purchase - but no luck there. However, I rang Argos customer…
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Scotrail WIFI
We paid 2 million tax money in Scotland to provide "some carriages" with WIFI. The WIFI is so bad (on ios 4-7, android 2.2-4.1) that even in VIM (a old school text editor) it took me 23 minutes to download a 4kb text file. This is not a peak time, this is 6 months, from 7am-11pm. I could have connected all trains, via…
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Free Sample of Beauty Products
Having recently sold several items on Ebay, I was asked to do a customer satisfaction survey. On completion I was given an invitation to enjoy a free sample of an Anti Wrinkle Complex by paying £2.99 P&P. The product arrived quickly, and it was only then, that it became apparent, that further payments would be taken from…
