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Praise - Maxi-cosi
Just thought I would share the excellent customer service I received from Maxi-Cosi this week. My eldest son has a 3 year old Maxi-cosi Tobi car seat, which developed a problem with the harness release mechanism (you could tighten the straps but not slaken them off). I contacted Maxi-cosi service (Dorel) to see if they…
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Shell drivers club points
So I used Shell Barking, London Road. Handed over my reward card and asked for a receipt. The receipt said "No loyalty card presented". So I went back. He swiped it again. Still no points. So I took a new card. Which he swiped reassuring me the points had now been added. I registered the card on line, checked the balance…
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Bye-Bye Bendy-Bus Good Riddance
The bendy bus makes its last journey in London today. The things were a disaster. Very dangerous to cyclists, uncomfortable, and a Mecca for fare dodgers. Glad to see the back of the,
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Morrisons don't have a warehouse!!
I went into my local Morrisons last week (where I have shopped for the last 5 years) to find one item I needed was out of stock on the shelf. My daughter found a staff member in the next aisle and asked if he could check in the warehouse for us. He told her that all stock is on the shop floor. I then asked him how he would…
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Plea to retailers: Please accept American Express
Amex is the only credit card I have, and I pay it off in full every month, and I do get cashback on all purchases. I get really annoyed when I try to pay by American Express, and I am told 'I am sorry, we take any card but American Express'. :mad: I can appreciate it does cost the retailer a little bit more (OK more than a…
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Telephone Surveys!!!!
Kantar Operations is part of a group of companies (probably the largest group in the world) that carry out Market Research, Social Research and Opinion Polls. Much of their work is for government departments and non-departmental government bodies. That is what I learned from the Market Research Society after Kantar…
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Royal Mail driving me NUTS!
Quite often me or my sister will order things online which have been delivered by all kinds of companies and most will not forge a signature if needed or leave it on the door step (they use their initiative and leave it in the shed or out of sight) The only ones causing problems are Royal Mail, in 3 weeks they have just…
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Police wont investigate crime against OH
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Anyone waiting for parcel delivery, weather update
Was talking to a colleague in another store today and he told me that he had heard from parcles 2 go that they were no longer taking any deliveries before Christmas which are to be delivered to the following areas. All Scotland Scottish Highlands Northern Ireland I O M Parts of Lakes Thought it best to raise it with you as…
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JD Sports Customer Service?
Has anyone got a working phone number for JD Sports customer services please? I have tried calling the number on their website several times today, but have been getting the busy tone each time.
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Marks & Spencer poor service
Myself and wife visited M&S Store on Sunday. After much deliberation and trying on various clothes, I chose a few items but was unable to take away that day. Staff promised to put them aside to collect later in the week. A receipt given. We phoned on Tuesday to advise the store that we wouldn't be able to collect until…
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IKEA picture frames not fit for purpose!
A few months ago we bought a large (70 x 100 cm) Odby picture frame from IKEA. They proudly state that their large frames use acrylic instead of glass to keep the weight down, which sounded like great news to me. It took me and OH a while to agree on what picture to put in it so we only used it last week. It comes supplied…
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Should I complain?
I ordered some new clothes from the Next directory this week, first lot arrived Tuesday and were left with a neighbour when I took the dress I noticed right away the strong of smoke on the packaging and on the dress. So I returned it. 2nd part of delivery came today I was took it straight off delivery lady. Again it stinks…
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Thanks Huggies
Hi, I posted on here a few days ago to have a rant about Huggies nappies leaking during the night. Anyway, contacted Huggies to let them know of the problems. I received a prompt response by email and also today recieved vouchers in the post to cover the cost of the nappies. Thanks Huggies, much appreciated. :T
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Praise for Vodafone uk based Techteam
After many days of frustrating calls to the indian call centres, I was finally and efficently helped by the UK based techteam who were so helpful and acutally interested in helping me. really pleased. :T:T
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Naturally Thinking
Hello all, I was wondering if anyone else here had ordered from a company called Naturally Thinking (.com I think) and what you thought of them? I'm having a bit of an issue right now where the courier left the parcel in my front garden, signed for it and left a card in the letterbox to say it was in the front garden. By…
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Snapfish wont let me pay!!
I've just 'made' a collage mug for OH for xmas, using the free code that I was sent (on the MSE email). I cant get past the payment page, it keeps deleting infomation that I've already filled in. I logged out and back in again, and now its saying the free mug code has been used, and I still cant get any further. Anyone had…
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Has anyone else had problems with Printerinks?
Did anyone else order the Printerinks offer for calendars via Groupon? I ordered over 2 months ago and have yet to see a sign of them. The customer service is diabolical from both Groupon (who say it is not their problem!!) and Printerinks who have possibly the worst recorded message you could ever wish to hear, and you…
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Bannatyne's gym, read carefully !!!
I'am a member of bannatynes in chafford hundred. With my wife we've got account for such a long time. time to cancel it. But please be carefully when you sign in, because to cancel membership you can do it only after 9 months to be a member , and you have to give them cancellation letter - with three months notice period.…
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Wescot Credit Services!!!
Hi all just afer a bit of adivce, here is the back story. In July 2007 i closed my student account wit NatWest and was informed i had to repay my student overdraft in full, a sum of £1713.00, at the time i was ony working part time and told them i was unable to make the payment and they arranged for me to pay in…
