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Well done Capital One
I realised last night that I had very stupidly forgot to pay a small balance off my Capital One credit card. I phoned them to see if there was anything I could do about the late/none payment fees that most credit card companies charge, only to find out that they hadn't added any charges! Really couldn't believe it. The…
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Vent: QuidCo won't pay up cashback...
Hi, My other half opened a Halifax bank account through Cashback back in May which didn't track (£50 cashback). Today they rejected her claim because "they can't trace an order from the information you provided". If they couldn't trace the order then why didn't they ask for the bank account number or sort code of the…
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Belling customer helpline
Yes, I know it's an 0844 number..... Yesterday, daughter succesfully cooked her pizza, when I went to cook the sausages, the oven had fan action, but no heat (ended up grilling them). Spoke to Belling helpline today 0844 815 3746 - got a chirpy chappy from Liverpool way (going by his accent), he helped me through the…
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trainline
I booked tickets with them, for 23rd Dec, 2 weeks ago with my Snr. rail card. I knew? the card was due up in january, and foolishly didn't even check it. Yesterday dh looked at his and realised they were due to expire 2 weeks before we go away. No problem, i thought. They must have come acroos this situation before. Rang…
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You Frame International Leeds
Hi, My friend ordered a print from these cowboys in July through groupon. Surprise Surprise - No canvas has turned up. They no longer reply to her emails and the number ((0) 1943 870944) is always at the engaged tone. Does anyone have any another number? Many thanks
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Iceland-Misleading offers and appaling service
Last week I was in Iceland - Frijj drinks "any 2 for £1.50" great, grabbed 2 flavours. Got to the checkout - £2.10 for the two. Huh? The barcode wasnt releasing the offer, so one of the staff comes over, says that one of them is excluded from the offer as its a 'limited edition' I spoke to the supervisor who refused to…
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Tesco Vouchers
It may just be me but the number of times a voucher gets declined at the till when you have met the terms and conditions seems to have got greater in recent times. Typically these vouchers are not for great amounts of cash or points but why oh why do you have to have a rejection, a row or a visit by a supervisor each time?…
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Pret a Manger
I just want to thank them for their lovely filter coffee at 99p (which I much prefer to Starbucks filter). Their "Crinkly Old Bag" mini-baguette with President buutter at 60p and their Bakewell tart at 99p are good value too. Also, they have a loyalty card for branches outside the M25 area. NB I don't have any connection…
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EBAC Dehumidifier
I bought a new dehumidifier last month to try to prevent damp over winter in our new house. It works really well but unfortunately a bit of plastic at the bottom that the wheels sit in broke. I contacted EBAC and they are arranging to collect my dehumdifier and the same courier will drop off a new one for me. Excellent,…
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Indiscreet pharmacist!
Just collected my painkiller prescription from the local pharmacy, which was packed. The pharmacist works at a computer raised up above shop floor level. She called my name and asked very loudly what condition I have that I take the painkillers for. All the bored customers waiting for prescriptions perked up and listened…
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Good: Aviva and winter tyres
I rang up Aviva to tell them that my wife's car had just moved on to winter tyres. They said "No charge - we don't consider that a modification - indeed, its a jolly good idea". What a lovely enlightened attitude! I was expecting there to be no increased premium, but was expecting to have to go through a load of…
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Littlewoods Con Artists
Hi I just wanted to share my experience of purchasing with little woods it started with my gf losing her phone so i bought her a new galaxy s 2 on littlewoods she was really excited and took the day off work to get her new phone delivered.... well the morning went by and i get a call from my gf saying she checked online…
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gig started an hour earlier than advertised
i bought tickets to take me and my sister to see enter shikari in manchester on friday night. the advertised start time (even up until the night of the event) was 7pm doors. now i have been going to gigs in manchester for years and 7pm doors are the norm, even on friday nights. the only time i've seen it deviate greatly…
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Warning Vent ITV
ITV3 have been showing promotions for a while soliciting (premium rate) votes for the ITV3 Crime Thriller awards up to and including this morning. The problem is the voting closed days ago, the award ceremony has been held and the prize awarded (to Peter James - hurray!). Whilst the closing date is mentioned as an aside in…
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Putting the * in T*sco and $ in A$da - Why?
Can anybody tell me why people are doing this? I'm continuously seeing posts where people are putting N*w Look or T$sco or Asda S*uthampton. Is there any specific reason for doing this? Am I missing out on something? (hate missing out on things ;) ...)
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Talk Talk Customer service- does it exist?!
Indulge me in a vent please :( - I moved to talk talk for my phoneline and broadband a few months ago as it would work out cheaper. Since then my internet has constantly lost connection. Some days it takes 10 minutes to get online, and you can lose it again within 2! I am very busy and receive important emails relevant to…
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Shoplifting Moshi Monsters!
My 6 year old has been saving his pocket money to buy a pack of 5 Moshi Monsters (£4.97 in Tescos). Each blister pack has 5 monsters, 4 you can see through the plastic and a secret one you can't. He absolutely loves them! Went to Orpington Tescos this morning to buy a pack and every single one had been ripped open and…
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Lovefilm vent and praise.
I recently had Super Mario All-Stars sent from lovefilm to me. Now as you can see, the screenshot clearly shows New Super Mario styled gameplay. When I got round to playing it I didn't get any gameplay of the sort (should have done my research I know). So I sent it back, not to bothered by it, but i'd thought i'd just let…
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Scottish power kidnapped my money!!
Hi I'm sure this has been said before, but I'm sooo angry, and want to arm anyone thinking of swapping to them with the facts. I've read my meter this morning and submitted it online. After todays bill I'm still £112.81 in credit. Great, I thought. Then on the next screen they inform me they want to INCREASE my DD! This…
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What do you say about it???
Is Home store is synonym to Furniture Store?
