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next directory returns £3.99 and service charges?
Can anyone enlighten me about the £3.99 returns charge? I thought if you returned an order they did not charge delivery? Also, I have a service charge - I take it this is from the balance on my account? Even though most was returned? eg I order £200 of stuff - keep £100 return the rest - I only pay £100 as thats what I…
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Screwfix direct deliveries
Beware, I ordered well over a £100's worth of items from Screwfix, as normal had to pay up front, next day delivery, got them 3 days later box very badly damaged and split. Found item missing, informed Scewfix, the items were basicaly put in a big box, heavy and light items, no packaging, They made me feel like a criminal,…
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Pre paid travel cards- incompatible with atm's?
HI I Wouldn't recommend using these if travelling in the USA as I had trouble getting cash out, even at major banks with matching logos. Ended up using other cards at times and even changing cash at an airport, wiping out any savings. :(
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Thorpe Park 30 - 50% Card Fees!
Ooh, I'm so cross! My son has a Merlin pass & is going to 'Fright Night' tomorrow. You have to pre-book & pay a £5 surcharge - fair enough. You THEN have to pay either £1.50 for a debit card or £2.50 for using a credit card. What a bloomin' cheek.
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asda making a fool of customers
i'm a disabled pensioner and only able to shop once every 2weeks , went to local asda store for dog food , only had 6 large tins of brand I wanted at £1.58 per tin , so went to local tesco for more and found I was paying only £1.36 per tin, customer behind me mentioned asda price promise , so went to asda nearby and…
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Ticketmaster/DX Secure
Have been waiting for tickets for ages for a gig and eventually received an email from Ticketmaster just 2 weeks before to say that tickets had been sent via DX Secure. I checked the tracking immediately and surprise, surprise the DX Secure website said: "calling card left as delivery unsuccessful, please rebook delivery".…
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Essence-store .com scam
Please Please beware of this company they take your money and either don't send the goods or send a fake, I am having problems at the momeny they say I ordered a different product than i actually did and that I have received it which is a total lie, read lots of bad reports about them, unfortunately after I'd placed my…
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whatever
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Groupon =(
Couldn't figure out how to search the forum so sorry if this is a duplicate thread that you've all heard a million times. Bit of a rant first then some questions after. I've purchased through Groupon UK several times in the past and always enjoyed the experience. I was delighted when I saw a deal for slimming underwear…
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Cheap Ugg Boots
Has anyone had any dealings with buying ugg boots from uggbootsale.com I can't seem to find the site again after purchasing and not receiving anything.
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Noisy neighbour's plumbing sounds
This is starting to drive us crazy ! We live in a terraced house and our bathroom and our neighbours share adjoining walls. In the last year whenever they flush their toilet their pipework starts making a horrendous humming noise-it sounds like someone's blowing a goddam trumpet for thirty seconds at a time !! They have…
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Cineworld Unlimited Card - Unfair Terms by Cineworld
After 2 and half years, my Cineworld Unlimited card has worn out to the point that the photo isn't clear anymore. I was told by the cinema staff last night that I would have to request a new card (there is normally a £10 charge for this which in my opinion is unjust especially when the card hasn't been lost or stolen) . In…
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HP - Terrible Customer Service
Hello all, Some months after purchasing a HP memory stick from Amazon, it stopped working. I contacted Amazon and they told me to contact HP first. I called the number Amazon gave me. They gave me another number Then they gave me another number. This number told me to call the number I had just been calling to. All in all,…
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white van man Mattress Scam
Whilst walking home today just before 5:00pm a white van with shop livery drove up to me and the driver asked if I was interested in buying a memory foam mattress. Being aware of scams like this I politely refused and walked on. A few minutes later the same van was parked up ahead of me and the man was in conversation with…
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Oyster
Hello, I noticed that I had two older student oyster cards that I had a balance on and as such I called the Oyster help line where the transfer took place and I was told that I would need to tap in at a selected station to get the credit on my Oyster card. Perfectly fine, I figured that it would incur a small charge…
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PayPal - Bah!
My son bought a phone on ebay and he didn't have quite enough in his account so the payment bounced putting his PayPal account £154 into debit. His bank charged him another £25 for going over his OD limit. PayPal asked him to 'remedy his negative balance' after calling him, and my son (having received his student loan)…
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Vent - Southeastern staff
About once a week I make a short one-way journey from where I work to my parents' house. The station where I board the train is one of those tiny unmanned ones, with a Permit To Travel machine that's permanently broken, so I usually buy a ticket from the man on the train or a 'reverse' one at the station of arrival. A few…
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Heard a new scam this morning
Got a phone call this morning and as soon as I heard the voice I thought "Not another computer error message scam, I'm not in the mood." But, I was wrong. Infact they were ringing to inform me that the British Government were refunding me £481. Fantastic!!! Why was I entitled to this refund? Well, apparently, over the…
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Amazon.co.uk double charge
Just a little rant about Amazon.... Bought a cd from them last week. Only £8.99. But they've taken it twice. Their customer service are about as much use as a chocolate fireguard. Just spoken to them on the phone & despite me telling them several times that both charges have LEFT my account, the stupid woman kept saying…
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BT Broadband help
...was NO help at all. Fifty minutes on the phone; 15 'I'm so sorry M'am' from the technical representatives and four 'give me someone with more experience than you' before I hung up! BT broadband works for me. Has done for umpteen years. No problems. No breakdowns. Only one issue with email - tonight. Result? One very…
