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Praise, vent & warnings

Archives for January 2011

Www.kiddisave.co.uk - no show goods
Has anyone else had any problems with Kiddisave, ordered two items on the 12th January, confirmation e mail received followed by dispatch e-mail. Still no delivery. Have phoned telephone number on web site, constantly engaged, did get through once and left details with a lady promising to get back, still waiting.…
Quidco - how to get money?
Wasn't sure where to put this but thought this forum may be the most suitable. I'm waiting for a payment of £45 from Quidco for a Sheila's Wheels Insurance policy dating back to October 2009. The purchase has been validated on Quidco, but I have yet to recieve anything. I have sent Quidco a few messages on their Quidco…
world wide web.firstnational-plc.co.uk Plumbing Dispute.
Just to warm people of my experience with this firm. Their fees are £65 per 30 minutes, so not cheap but I am not complaining about the fee I am complaining about the service! I booked at 8 to 9am appointment (engineer can arrive anytime during that hour and will call when on his way) We never received a call but a…
Reel Cinema - PRAISE
Turned up to see Tangled after booking it yesterday online and getting confirmation number. Automatic machine didn't recognise it so saw cashier but still getting refused. She reserved 2 seats and called manager. He couldn't trace our booking, I'd forgotten the number but had the card I'd booked with. He put us through for…
Sunday Lunch
Why does it always have to come on a plate?
Data Protection reasonableness?
I have been thinking about this all weekend (I know I should get out more). On Saturday morning at 8am I received a call, the caller asked to speak to me. I told them they were speaking to Mrs F and they said they needed to ask me some security questions. I of course asked who they were before letting them ask a question…
Argh!!! Signed up for a freebie on here and got more than i bargined for!!! HELP
Hi all A few months ago i signed up for a freebie off the main site and have now been delivered items that i did not order from the company. There is a delivery note and at the bottom of the page is "we appreciate your custom, payment received with thanks". I have never bought anything off this company ever and they do not…
British gas !!!!
I want to vent me annoyence on british gas my friend lost her pay as you go key to her electric she rang them at 6.10pm last night it took 20 for someone to answer the phone when they did the man said o nothing we can do ? So we went to look for key in the shop it was lost nope couldnt find it So 7 15 pm rang B/Gas again…
High Street clothing has definitely dropped in quality
Hi everyone, hope you're well today? To cheer me up a little, my mother recently took me and bought me some new things from Marks and Spencers and Topman which she knows is where I usually shop anyway. I've always thought that Topman (and Marks and Spencers especially) offered style, quality and good value clothing, but…
sofits, fascias and guttering
We live in a modest 2 bed end of terrace house and have been getting quotes for sofits, fascias and guttering. A couple of quotes from local companies come in around the £1700 mark, which we feel is reasonable. Yesterday we had a salesman from a large national company who quoted a staggering £8,800 to do the same work. As…
Npower Central Heating Disaster
Think Twice About Employing Npower to Install Central Heating In Your House!!! Last September me and my boyfriend employed Npower to install a full central heating system to our house. We were very proud first time buyers, but were realistic and knew that a full install including new pipes throughout would be disruptive -…
Praise for Philips
I bought a fancy philips electric toothbrush from Littlewoods just over a year ago; managed to get in on this deal which some of you may remember: https://forums.moneysavingexpert.com/discussion/2063821 Anyway, a month or two ago it stopped working properly. It has a 2 year guarantee so I called Philips who immediately…
Vent: Non paying customers
My BIL is a plumbing and heating engineer and is having trouble getting paid from a job he did 2 months ago. he fitted a full central heating system for a customer. the price he has charged was agreed on before the work was done, and he asked for 1/3 of the money up front to pay for materials (as he does for all work). The…
Grr Littlewoods
They annoy me so much, why did I ever give in to the temptations of home shopping...why! For example, one does not expect to order shoes from a sale at £27 and then see them priced at £45 on your statement, one does not wish to have to query it every time they take it upon themselves to set up some sort of insurance on…
Zanusii customer service
hello guys i have just joined the forum and thought i would let you know about my recent experiance with Zanussi,we have lived in a newbuild home for nearly 4 years,3 weeks ago our glass door shattered on the oven whilst my mrs and kids were in the kitchen luckily no-one was injured.I registered it with AA who i have my…
Comet price warning
On a whim we went into Comet today to buy something. I quite like a haggle, so asked if something could be done about the price. The chap looked online, and it was a whopping TWENTY QUID cheaper, so I asked him to price-match from their own website. It brought it down from $70 to $50. I strongly suggest using their ipads…
Dixons / Currys : Just incredibly useless...
We have just waited in all afternoon for our new cooker to be delivered/installed. About twenty minutes after the end of our delivery window, I phoned them, only to be told they deliver up until 8pm and I'd have to wait.Then, over two hours late, the driver phones me to to announce that he can deliver the new cooker...but…
TJ Hughes
On Wednesday I saw a chair I liked in TJ Hughes, priced at £129.99. I went back the next day with the money to buy it and was more than happy to see advertising on the shop windows that there was "20% 0ff absolutely everything". Great, I thought. That'll make it a bit cheaper. Wrong. TJs had upped the price to £149.99. So…
e-cig world...dodgy???
Hi Does anyone know anything about a website called e-cig world? http://www.ecigworld.co.uk/ Placed an order on 10 January for e-cig liquid for hubby. Still not arrived, order still shows as 'processing', no answer from their phone - have left two messages (no response) and emailed twice (no response). While its not a…
warning Rusell Grant horoscope line!!
I've just got my T mobile bill and there were £14 extra charges on it:eek::eek:.I rang them and they said it was from texts received from Russell Grant's hososcope line:cool: I have not had ot subscibed to any texts at all from this company, haven't received any, and rang them to query this.Customer services aren't open…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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