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Royal mail,oops !!!!!! Turpin
We sent our New Grandson his first Xmas card, nothing to posh or big 8x6 inches (ish) and like all my cards and letters I use 2nd class stamps. My daughter gets a letter notifying her there is an extra £1,19 before she can have it, bandits! what ever happened to the spirit of Christmas. Roll on privatization
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Minor Asda rant
The Asda web site has the ipod I was after at the price I wanted to pay but I didnt want it delivered to my home. So drove to the store to buy it but was told its £10 more in store and I could buy it online and have it delivered to the store. Went back home to order it online but when I got to the payment bit, it said this…
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annoyed at myself
just posted on another thread on this forum about not lending money, but have just made that very same mistake myself... housemate asked to borrow £5 bus fare. I only had £10, and left this out for her before I dashed out the door myself. She's gone to give me back the money, but has only given me £5 without bringing up…
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annoying OH!
Other half is a knob! That is all.
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Three uk/3 mobile indian call centres : Could they be bad enough to kill !!?
THREE UK/3 MOBILE INDIAN CALL CENTRES : COULD THEY BE BAD ENOUGH TO KILL !!? WELL ALMOST WITH AN INDIAN CALL CENTRE MANAGER HITLER : SANJIV GOPPIKAR ! CURRENT UK COMPLAINTS CONTACT DETAILS REQUIRED V.V. URGENTLY ! I am blogging with Extreme Urgency as we may have a serious fatal problem with possibly multiple fatalities..…
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Zavvi customer service
Zavvi seem to be using their returns policy as a way of substituting goods [post payment] for ones which have not been ordered. I ordered a cd before xmas and zavvi sent out the wrong one [different artist, less disks, lower value]. I returned the unwanted item to them. They made me wait 20 days due to a failure to log the…
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Blood donor service
I was wondering if anyone else had experienced any issues whilst trying to give blood. a while bad, I used to donate blood 2-3 times a year with no issues. However, I developed a latex allergy and was stopped from donating due to risk to myself, incase I was exposed to any latex. Thats fair enough I guess but now with…
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In praise of the warnings
Dear All This message is in praise of some of the warning threads on this board. I went to the main site -> Shopping -> MegaShopBot -> and the item I was looking to purchase was found to be cheapest from Pixmania. So I did a search on this board before buying and judging by the many 'nightmare' and 'warning' threads about…
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Poor customer service at Debenhams
I'd been eyeing a Phase 8 dress for some months in Debenhams in Ocean Terminal, Edinburgh and was watching as the price dropped and dropped. I was about to go buy it this week since I didn't reckon it could get any cheaper (already £100 off) but then I saw the offer posted in the MSE weekly email about a 20% off voucher in…
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Customer service
Problems with Lombok resolved
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house of fraser
i have just checked their website and it seems very annoying that they have put up their prices. items i bought last week, some online and in store have just had their prices doubled, its ridiculous. why are these stores allowed to do this? i obviously have these items but i am upset that some one would buy those items at…
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Tesco clothing postal address
Does anyone know of a postal address for Tesco Clothing so that I can make a complaint in writing? I had an absolute nightmare with them- I placed an order on the 4th Dec and their couriers lost my parcel on 7th Dec... 10 phonecalls later (no joke) and after being promised a refund four times, it's finally appeared- never…
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New Look - Farcical
I hate New Look...well the situation created totally by them. Prelude I have this great long sleeve, scoop neck, thin black top that is perfect for layering. I bought this from Dorothy Perkins and have been looking for more and possibly a couple in white too as they are so versatile. Unfortunately, they haven't had any in…
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Parcel Force and the Post Office
I've suffered at the hands of Parcel Force whereby I used them to deliver ceramic items I sold on ebay. The goods showed up part broken and it wasn't until after I submitted a compensation claim I found out ceramics are on a list of exemptions for compensation. Funny thing is, if the item had gotten lost, they would have…
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Distance Selling Regulations
Sorry if this is in the wrong section, but hopefully someone can answer my question. It's simply, what are the distance selling regulations regarding customer rights ? OK, bit of background. I bought a mobile phone from Amazon in October last year, though it was from one of their "marketplace" sellers rather than Amazon…
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Curry's Whatever
I bought a Samsung TV in 2007 and took out a Whatever policy. The policy states that TV will be repaired in home. It HAS been repaired twice in home previously. Now fault has recurred and told they cannot repair it in home as not allowed to. If they take for repair I have no other TV and it could be gone for up to a month.…
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feedback bathrommsuppliesonline and uk-plumbing
Hi, my name is Florent and i live in France. sorry for my english, is not perfect. I would like buying a Novellini shower on "bathroomsuppliesonline" and a Geberit Pushcontrol on "uk-plumbing" . The problem is that i don't find feedback and i can't pay with Paypal who is a security for me. Can you tell me if they are good…
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Westin Gourmet
Just thought I should sing the praises of Westin Gourmet. And - no, I don't work for them, but I was terribly impressed by their service this week. I ordered some chicken, ham and chorizo and a ridiculously big gammon joint to cut up. When I checked out, there was also an offer of 1lb of John Ross smoked salmon for £8.50…
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kfc
anyone had any problems with kfc service
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NEXT courier returns - ? change in policy
Sorry if this has already been posted but wanted to alert others who, like me, didn't know. I was at the Post Office today returning Next parcels and the Postmistress told me that if you use the courier to return parcels now they will charge your account with £3.99. Not sure if this is just a new thing to me or if it is a…