Royal mail,oops !!!!!! Turpin

letsbehonest

We sent our New Grandson his first Xmas card, nothing to posh or big 8x6 inches (ish) and like all my cards and letters I use 2nd class stamps. My daughter gets a letter notifying her there is an extra £1,19 before she can have it, bandits!
what ever happened to the spirit of Christmas.
Roll on privatization

KxMx

The new price system (size +weight) has been in place almost 5 years. Maybe, just maybe it is your fault? Most cards now come printed "letter" or "large letter" on the paper backing slip.

soolin

You do realise how much a letter takes to process don't you, I think you are going to have a huge shock if privitisation goes ahead.

As for the additional cost, if you put the correct stamp on in the first place there would have been no surcharge. The letter was obviously classed as a large letter (possibly too thick for standard letter) and so instead of a standard 2nd class stamp of 32p there should have bene a 51p stamp. Your daughter has been charged the difference between the two, 19p plus £1 handling fee.

The pricing in proportion came in some years ago now, the very first Christmas they did let people off, but after several more Christmasses I assume they thought most people had read or understood about the PIP costs. If you do want to query it, re pack the card in the original envelope, take it to the sorting office and ask them to check it in the size guage.

Azari

letsbehonest wrote: »

Roll on privatization

Yes, then you'll really see how a mail company can gouge its customers. :rotfl:

custardy

letsbehonest wrote: »

We sent our New Grandson his first Xmas card, nothing to posh or big 8x6 inches (ish) and like all my cards and letters I use 2nd class stamps. My daughter gets a letter notifying her there is an extra £1,19 before she can have it, bandits!
what ever happened to the spirit of Christmas.
Roll on privatization

Im always confused by the juxtaposition of such comments.
you want privitisation?
you want a company to disregard its prices and deliver the item regardless.?

sweep9

5 weeks to complain about an undelivered Christmas card?!?

Pollycat

letsbehonest wrote: »

We sent our New Grandson his first Xmas card, nothing to posh or big 8x6 inches (ish) and like all my cards and letters I use 2nd class stamps. My daughter gets a letter notifying her there is an extra £1,19 before she can have it, bandits!
what ever happened to the spirit of Christmas.
Roll on privatization

Are you seriously suggesting that Royal Mail should just deliver cards/letters that are too big for normal 1st/2nd class stamps when the sender has paid too little postage just because it's Christmas?

Do you know ANYTHING about business?

Bandits?
Look up the definition, you'll find that, at least in this instance, it doesn't apply to Royal Mail.

And maybe you'll want to have a think before sending cards & letters again - otherwise your friends and family might get a little cross with you if they have to pay £1.19 for a card you've sent with insufficient postage on.

Oliver14

letsbehonest wrote: »

Roll on privatization

You want to pay more then?

paddyrg

Troll, must be. It's not as if EVERY SINGLE POST OFFICE hasn't been charging differential pricing for letters for half a decade or so.

vyle

I was quite peeved to receive a request for £1.15 the other day. When I paid it, it was a letter from Solex legal services advising me that Lloyds had agreed to pay my legal fees for my new mortgage.

On the one hand, it's good news, but on the other, I'd worry about a company whose post dept is unable to send a letter with sufficient postage.

custardy

Oliver14 wrote: »

You want to pay more then?

Im sure the OP will embrace radical changes in the mail service
welcome privitsation.
just as long as nothing changes