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Appalling Medion Customer Service
Having a battle with Medion. Laptop repair under warranty took nearly 5 weeks instead of the 3 it was supposed to take - they kept giving me incorrect information about what was happening, when it would be back, and where it actually was. I got all the excuses in the book and when I wanted to speak to a supervisor I was…
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Got less than I paid for and was refused a refund!
A week ago I purchased three tins of vegetables at £14.99 per tin online. It said each tin was 3 kg. I specifically asked how much is the drained weight of the product, as opposed to the product and the water. I was told that the drained weight is 2.5kg. Then on Friday, I received the tins and they were all 2.5kg with the…
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WH Smith
Ordered an item from WH Smith, they took the money then refunded as they were out of stock. 2 weeks later they took the money again, which made me go overdrawn, but they were still out of stock. I emailed and they refunded on 1 November, but no apology, just confirmed they were unable to fulfil the order. Today I received…
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AOL say they have a problem with my direct debit - hijacking my phone!
Hi Please tell me I am not alone in having an issue with AOL. I have been with them for years - make payments by dd - never any issues. Tonight I needed to make an urgent phone call, but can't because all my calls are being redirected automatically to AOL/ Talk Talk. After being held in queues/ being directed to 'wrong…
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Royal Mail problem - advice needed
Hi, This morning a signed for parcel (finally) arrived for me. because me and my boyfriend live in a block of flats, he buzzed the phone thingy to let us know he was there. in the time it took me to pull on a hoody and uggs, jump in the lift(which was thankfully at my floor) and get to the front door he had gone,leaving me…
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SPAM from Jim Harrison / O&O Software GmbH
Aaaaaargh!!! Usually spam doesn't annoy me - I don't get that much anyway, and getting annoyed at some dodgy person sending unsolicited messages isn't going to help or stop the spam, but... About 8 or 10 years ago I signed up for a free copy of O&O Defrag, and received some legitimate advertising emails offering other O&O…
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Warehouse Express problem!!! Please help...
Hi all, not sure if anyone else has had any problems with WE, but I`m puzzled over their customer services today. I bought a teleconverter for my camera in June. Turns out the advice I was given by WE for the teleconverter was wrong & it doesn`t fit my camera. Tried emailing several times to get returns number, but had no…
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Anyone had "Fraud team at Santander" call them?
Over the weekend on upwards of 10 occasions I had phone calls from 0845 351 2275 saying that it is the Fraud Team at Santander. It then asked me to confirm my phone number for them to confirm my account... I didn't give any details at hung up at this point. It called my house phone and mobile when I hung one up the other…
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Easynights Ltd, Leeds - elderly please read
I hope MSE readers will forgive me for taking up space with a new thread. Tagged on to the Powermatic Beds thread was a recent post by Bluegoldfin. I did not want this to get lost in the big thread so copy it here: Easynights Ltd, Leeds: "Hi, My 90 year old father had recent dealings with these despicable people. The cold…
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Dodgy store card payments
HI folks, I'm hoping someone can help answer this for me. I made a purchase a while back on a well known large store card, and at the end of the month sent a cheque to cover the amount and forgot all about it. The store says they didn't receive the payment so they charged me interest on my purchase. I then sent a cheque…
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ASDA Tins of sweets????
ASDA now have tins of sweets for £5, with one sign saying "Were £10" and another saying "Were £8"...........but they dont say "Were £4" over the weekend. Cheeky or what?
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wefightanyclaim.co.uk
Anyone else getting plagued by this company - we fight any claim re PPI claims. think they are based in wales They have phoned me about 5 times in last 2 months. Didn't help DW was actually speaking with them once, they were asking for credit card details. Never a good sign. Told them to clear off.:mad: googled them they…
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Jessops - Reconditioned Items
Just a warning DO NOT buy reconditioned items from Jessops. They have a section on their website at the moment where they periodically list reconditioned stock - once someone buys that item it disappears from the site - i saw a Sony Cybershot DSC T90 on there for £78 - check the description and said it included all the…
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Ambulance chasers?!!!
Just over 3 years ago I was involved in a car accident where we were hit from behind and done a 360 degree spin from the outside lane of a dual carriageway to the embankment at the side of the inside lane (car was a write off!) :( I ended up having 3 weeks off work due to a back injury and was advised to make a claim,…
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Where has the Creditsafe UK thread gone?
A very informative and useful thread for those looking into Creditsafe's procedures when taking their customers to court, spanning over a 4 year period. Why has it been deleted? Or has it just merely disappeared? :p
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Scammers getting abusive
In a mad moment I picked up a International call which, of course, was someone trying to scam me with the old computer virus story. When I told him I was not interested and I could see out of my windows perfectly, he told me to "go away", really badly, can't put the actual words down. Charming. Because of the bad line and…
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Island Escape Cruises/Thomson Cruises WARNING
:mad: Booked a cruise last year and paid in full throughout the year. We were told that the ship had been sold off for scrap and another ship was available or money back. So we lost £200+ deposit but got the rest back(not sure how much.) However, we booked another cruise at the start of this year with Island Escape to go…
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Co-Op receipt warning
I went to my local Co-Op today, a) for convenience and b) to take advantage of some of their current great deals. However, I paid by debit card and upon checking my receipt when I arrived home I noticed my FULL debit card number printed on the front of the receipt with no attempt to obfuscate any of the 16 digits. While I…
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E-bay refunding buyer but I've not received the item back!
Not sure if this is in the right section but thought I'd try. I recently sold a pc on e-bay and stated no returns unless faulty as I knew the pc worked fine so there'd be no issue. The buyer opened a claim saying the pc wasn't as described and didn't work. I received it back, tested it, found it working perfectly well and…
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Beware of bank charges when paying for gambling by plastic.
I've just discovered a £6 cash advance charge and interest of a few pence on my credit card bill. I NEVER withdraw cash on my credit card so rang my bank to find out why. Turns out that it was because I'd had a go on Geosweep, a kind of online postcode lottery (I don't normally gamble at all) paying by credit card and was…
