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Alpha Rooms - debit card charge??
..just been trying to book a couple of rooms of this website & they're trying to charge me a £3 'credit card charge'!:rolleyes: Now firstly I always use a debit card & secondly they claim it's the banks that are adding the charge which is poppycock as I've just rang my bank & they've confirmed that they don't! So where…
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Gutted...bloody tesco
Got my shopping from Tescos this week cause oh wanted the fuel voucher (usually try to avoid them like the plague) Anyway a while ago we used to get the boxes of 8 southern fried chicken to put into wraps but we hadn't had them for ages so I decided to get them this week. Went to make them last night, only to realise there…
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Global Gizmos - Anyone else having problems?
This is a bit of a long shot but is anyone else having problems with Global Gizmos ( globalgizmos.co.uk ) ? I ordered a Satmap unit from them 3 weeks ago and I have not received the unit and they do not respond to emails or answer the phone. I am getting very worried now as it appears they are possibly going to the wall –…
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W H Smith, book not available but money still taken !
I placed an online order for a book with WH Smith on 17th Feb and received a confirmation email through. Later that day I received another email saying that the book was currently being re-printed and they would despatch when it became available (no indication of dates of reprint). They also said they would take NO money…
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toys r us
hello jusst to warn people with children not to buy from toys r us i was sold a trike which broke and they try to get out by saying it was mis used i have wrote phoned and got no where now writing toceo in usa i am gutted by their treatment and the sooner they go broke the better i am now going to warn every body i see i…
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Dixons/PC World/Currys faulty PC problem advice please
And its not the first time! its like the 5th or 6th(though last time was like 2 years ago) Bought a refurb PC from them, first was more the couriers fault as they came to my front door which is student accomodation and handed my parcel to the first person they met and even told them my name which the person claimed was…
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I only got two orange sweets in my starburst!
I bought a pack of Starburst Choozers today and there was only two orange sweets and one pineapple! I find this totally unacceptable! How much compensation should I ask for, and should it be in sweets or money (which I'll spend on sweets anyway)?
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Royal Mail - Missing Recorded Post
Last Tuesday (10th Feb) i got one of those 'Sorry, you were out' cards informing me that i had a recorded letter that needed to be signed for. I popped along on Thursday (12th) to pick up my letter only to be told that they did not have the letter, that the postman had not brought it back. I said that i had received this…
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Non Refundable Deposit on Wedding Venue
My daughter and her fiance booked and paid the deposit for a hotel for there wedding reception last Septemebr 2008 and the date for the wedding being 26th June 2010. The contract they signed said non-refundable deposit and they paid the sum of £500. Unfortunately in the intervening time after a little discord they have…
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HeadPhone World - Scammers?
On their website it all looks very above board. If you order before 16.30hrs you get same day dispatch. Except you don't! There after ensues an increasingly irritating exchange I have two emails. Neither addresses the lie about same day dispatch And if you try to respond to the email as suggested in the second one you end…
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Bebe Amor - Non-existent furniture assembly service.
My pregnant wife and I have ordered a load of baby furniture from Bebe-Amor for delivery, they advertise free assembly if you buy two or more items. This was the clincher that secured purchase. They say that they use a company called Greens Express for delivery and assembly. GREENS EXPRESS ARE RUN BY THE SAME PEOPLE AS…
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ebay category fury
I recently listed a couple of Xbox 360 hard drives on ebay; everything was fine; was charged 40p for the BIN; sold one within 1.5hrs which was fantastic... Couple of days later I go to look at my account activity and notice they've charged me £5+ Final Value Fee for selling the hard drive ... and yet a Nokia N95 which was…
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Royal Mail
Absolute disgraceful customer service. My partner has telephoned their 0845 number for customer services to make a complaint about a card we recieved saying that they will not deliver our letter until we pay £1.06 as the postage was short by.........6p! Now....I know all these 6p's add up, and Im quite happy to pay 6p but…
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Homeserve rant
My Natwest Black Card gives me home emergency cover. At a party last month someone tripped and fell against our front door breaking the glass pane in the upper half of the door. No problem I thought - I'll call the Black Card. It all started well, Homeserve, who provide the emergency cover, sent out a pair of fitters the…
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M&S compensation
Recently bought a table, chairs and sideboard from marks and spencers but when the table and sideboard arrived there was no chairs. I rang customer service and they told me no chairs had been ordered and that they would have to be made for me but shouldnt take more than a few weeks. It is now three months and many phone…
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faulty g star jeans, want advice for refund.
Hiya I bought my son pair jeans (£99) for xmas they came away at the seam i took them back and got exchange, anyways that pair did the same, so did the other pair, hes now on his 4th pair, the shop knows theres a fault so we had to wait a couple of weeks for new stock which apparently arnt faulty, surprise surprise he got…
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ekit International 'Cheap' Phone Calls
Just to point you towards this company's terms and conditions which I think are unfair. Basically, they give you access numbers in many countries to make relatively cheap phone calls. BUT, if you don't use them for 6 months, they empty your account for you, and the only way you can get it back is to recharge your account…
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Great tel/broadband offers from 'Sky'
I had a call regarding a telephone & broadband offer from a company purporting to be Sky yesterday. I am wary of insurance companies calling about Sky, but as this was about telephone/broadband services and as I had just renewed my Sky contract after a 6 month break, I wasn’t suspicious at first. The sales person, told me…
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Fuming! Inview freeview panel
I've posted this on the dedicated post to this panel but could do with some advice so trying here - hope that's okay. Full story. I joined the freeview panel in November 2007. I followed instructions, did everything as required until March 08, when I began having problems. I emailed the panel for advice, no reply, Tried…
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WARNING!! Automartonline pretending to be autotrader!!
:mad: I had been advertising my car in autotrader. When the advert time was up my car hadn't sold. Got a call from what I thought was autotrader. They called my partner and myself spoke to them on three occasions and both thought it was autotrader. I paid £69 to advertise my car for as long as it took to sell. Got a call…
