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Non Refundable Deposit on Wedding Venue

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My daughter and her fiance booked and paid the deposit for a hotel for there wedding reception last Septemebr 2008 and the date for the wedding being 26th June 2010. The contract they signed said non-refundable deposit and they paid the sum of £500. Unfortunately in the intervening time after a little discord they have ended there relationship. The hotel has agreed to cancel the booking and in doing so informed us that we had not incurred any extra charges but refuses to pay back the deposit.

My case is that if they have not incurred any costs and they have more than sufficient time to take a booking for the same date they are merely profiteering. I feel i should right and inform them that if they manage to make a replacement booking they should feel obliged to repay the deposit.

Am i right or do they have a water tight case?

Roland
«13

Comments

  • dreamypuma
    dreamypuma Posts: 1,349 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The contract they signed said non-refundable deposit and they paid the sum of £500.

    Doubt you'll get any further, I don't think you have a case as they signed a contract and agreed that the deposit is non-refundable. Chalk it up to experience. The fact that the hotel didn't incur any costs is irrelevant.

    Morally I understand where your coming from , but they're running a business and the terms of the deposit were quite transparent.

    You could always try to appeal to the Hotel Manager's softer side and plead you case, they may have a heart and go 50/50.
    My farts hospitalize small children :o
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    Your daughter or her partner probably signed a contract so you won't be able to get anything back.
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My daughter and her fiance booked and paid the deposit for a hotel for there wedding reception last Septemebr 2008 and the date for the wedding being 26th June 2010. The contract they signed said non-refundable deposit and they paid the sum of £500. Unfortunately in the intervening time after a little discord they have ended there relationship. The hotel has agreed to cancel the booking and in doing so informed us that we had not incurred any extra charges but refuses to pay back the deposit.

    You've answered your own question.
    You daughter could appeal to the hotel to refund the deposit if they do manage to book the date to another couple as a gesture of good will, however, they are in no way obliged to do so.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    There is also the problem of all the couples between when you signed and cancelled deprived of being able to choose that venue.

    And if deposits were refundable then everyone could pencil in half-a-dozen different venues and choose later. How would you be able to book anything, then?
  • Kynthia
    Kynthia Posts: 5,692 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Would this type of thing be covered by Wedding Insurance?

    I met a couple who's reception venue burnt down the night before the wedding! Luckily the insurance company forked out for a new venue to be booked the same day. A lot of weddings had to be moved as it took a year for the venue to be rebuilt, and during the summer it held two to three receptions at least every Friday and Saturday.
    Don't listen to me, I'm no expert!
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Wedding Insurance does not cover claims where the bride or groom decide not to go ahead with the wedding as they have fallen out, the insurance term is disinclination...
  • Kynthia
    Kynthia Posts: 5,692 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks Dacouch, that's good to know.
    Don't listen to me, I'm no expert!
  • Pollycat
    Pollycat Posts: 35,765 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    KimYeovil wrote: »
    There is also the problem of all the couples between when you signed and cancelled deprived of being able to choose that venue.

    And if deposits were refundable then everyone could pencil in half-a-dozen different venues and choose later. How would you be able to book anything, then?

    Very sensible answer.
  • Tozer
    Tozer Posts: 3,518 Forumite
    Deposits can, at times be refundable despite the fact that they are stated to be non-refundable.

    If the venue can find alternative people to take the date (which I am sure they will), then the suffer no loss. Keeping the deposit acts as a penalty for withdrawing from the contract. Penalties are not permitted under English law and you would be entitled to claim it back.

    That said, you would need to issue proceedings and be prepared to argue fairly detailed case law at Court.
  • I would write to them and ask if, as a gesture of goodwill, they would return the deposit iin the event that another couple books that date.

    If they don't get a replacement booking, they'll be out of pocket so there's no reason why they should return your deposit. Sorry!
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