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HeadPhone World - Scammers?

lilibeth
Posts: 442 Forumite


On their website it all looks very above board.
If you order before 16.30hrs you get same day dispatch.
Except you don't!
There after ensues an increasingly irritating exchange I have two emails.
Neither addresses the lie about same day dispatch
And if you try to respond to the email as suggested in the second one you end up with an error mail sent back to you
And then this one
Both emails were sent at the same time. They have no phone number and you can only contact them via their help form on their website.
I tried ringing my bank to cancel the payment which is already pending and they have said there is nothing they can do!
Any ideas?
Anyone else dealt with them
If you order before 16.30hrs you get same day dispatch.
Except you don't!
There after ensues an increasingly irritating exchange I have two emails.
Neither addresses the lie about same day dispatch
And if you try to respond to the email as suggested in the second one you end up with an error mail sent back to you
[FONT=Arial, Helvetica, sans-serif][FONT=Arial, Helvetica, sans-serif]Dear !!!!ed off Customer
Your order has been dispatched on 19/02 via <removed> and will be arriving to your delivery address within the next 3-5 working days.[/FONT]
Kind regards
Manmit
HeadphoneWorld
PO Box 298,
Twickenham,
TW1 9AU[/FONT]
And then this one
Dear Ripped off customer[FONT=Arial, Helvetica, sans-serif]Unfortunately the item you have ordered is still out of stock. We are expecting new stock to arrive on 24/02/09 . If you wish to choose an alternative due to this delay, please let us know by emailing this address. [/FONT]
[FONT=Arial, Helvetica, sans-serif]Apologies for any inconvenience caused.[/FONT]
Kind regards
Danii
HeadphoneWorld
PO Box 298,
Twickenham,
TW1 9AU
Both emails were sent at the same time. They have no phone number and you can only contact them via their help form on their website.
I tried ringing my bank to cancel the payment which is already pending and they have said there is nothing they can do!
Any ideas?
Anyone else dealt with them
*Make every day Caturday*
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