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Terrible service from Letterbox
Hi, can anyone help who may have had experience of undelivered goods and getting a refund? I ordered over £100 of goods from letterbox for my daughters birthday and xmas presents to be sent to family abroad. The website stated all was in stock. At the checkout the 20 % discount code was not applied and I did not receive a…
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help with consumer rights re: faulty goods
Hi I bought a dress in March 2008 from debenhams for a £100, this is a ball gown which i bought to wear to a ball this December. I tried it on again yesterday and noted a rip in the lining at the back of the dress. I phoned Debenhams call centre to ascertain my rights and they said take it back to the store and its up to…
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Marks and Spencer online
Excuse this as a first thread I have started I think but I am a tad irate! Just got this from M+S "Dear Customer Thank you for your order during our Spectacular Event We're sorry to tell you that since your order was placed, we have discovered that there are one or more items you ordered that are currently out of stock.…
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Setanta Sports
I joined on the 1st December to watch the Liverpool vs West Ham (which half of which couldn't be watched due to technical difficulties). When i first joined i wanted to be aware of ALL costs and and restrictions imposed as i only joined to watch that match. She had mentioned there is no minimum period and only 30 days…
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BiteSizeDeals.co.uk
:: Forum Manager’s note :: This thread has been removed pending investigation by the Abuse Team. For a full explanation > please see this post <.
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Fed up of West London
I'd value any thoughts or comment please. I bought a DVD recorder 3 months ago. It states in the manual the all common formats of disc are supported for recording and play back including DVD +/- RW. I've got about half a dozen +RW discs that I've recorded off the telly to watch later. Trouble is they wont play. I've called…
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beware comet ( I did say dixons god knows why)
I bought an xbox sunday, my husband tried it monday and it was faulty. So off i went bk to comet to ask for money bk or to swap it me for a new one, they said i should ring xbox up giving me this free phone number for a ref number then i had to go bk to comet with the number and they would deal with it. so i asked to use…
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Gift Cards!
My son had three GAME gift cards. Unfortunatly we cant remember when he was given them. We went instore Mid November to find out the balance on each, to find two had nothing. On the rear of the card it states that if they are not used in a 24 month period the balance disappears. As there is nothing on the card to say when…
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Ultravixen .co.uk - Avoid like the plague!!
I ordered some christmas presents for my sister on November 1st (Trying to get all my shopping out of the way early) and the £19.02 was taken off my card the same day. Today is 10th December - I have received no item, just the original "here is your order" email. I have sent various polite emails and received no response.…
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AOL overcharge
I pay AOL £24.99 per month (yes I know I really shouldn't be paying anything for internet provision!) This month they took £49.98 from my bank account, DOUBLE the amount due. It took me great effort to contact the right people but they admit there was an admin error and that many people have been affected. HOWEVER they…
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Land of leather help please
Hi im hoping i can get some help its a VERY long story but a yeah ago we bought a sofa from land of leather and the feet were missing on one sofa afer an endless battle they put the feet on after 8 months and they dont match someone is supposed to come out andgive me a matching set and they dont respond to my letters ive…
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Pc World
Hi I bought a laptop from pc world in july this year. I also took out the pc performance. cover for your product if anything happens to it. covering ALL repairs. (except misuse, wires , cables etc..). last week i couldnt connect to the internet and it was very slow. i took it in and after I contacted them the next day they…
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Pc World
Hi I bought a laptop from pc world in july this year. I also took out the pc performance. cover for your product if anything happens to it. covering ALL repairs. (except misuse, wires , cables etc..). last week i couldnt connect to the internet and it was very slow. i took it in and after I contacted them the next day they…
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Lloyds make me mad!
Just wanted to vent about this one! :mad: Having been a credit card tart for nearly two years, I've gotten fairly good at spotting good deals and traps. My Tesco card deal is due to end in Jan. Started looking for a new one to replace it in November. Found that as a Lloyds customer I can get their Platinum card (online…
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Paypal problems
I bought three tickets off ebay to see Tina Turner next march, intending to give 2 as Christmas presents and keep one for myself. The seller had 3800 positive feedback. I paid using my credit card through Paypal. This was in the beginning of October- I started Christmas shopping early (I'm in debt and it seemed sensible!).…
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Brierley & Son (Funeral Directors) in Stockport
This company were very professional and provided an excellent level of customer care and service right from from the drivers and the lovely limos through to making sure the flowers weren't left at the chapel (outside on the floor!) as seems to be standard with other companies we've used before. I should also praise the…
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Fake Ugg Boots?
Has anyone bought uggs from allofboots.com? My daughter bought a pair but we suspect they might be fake. :mad: Company is based in America but they were delivered from China.
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Seasalt, Cornwall
I placed an order with Seasalt for some Christmas presents on Sunday afternoon. Received all of the items I ordered this morning by Recorded Delivery. The clothes I ordered are excellent quality and very good value. Big thumbs up!
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Klickstore - Rip Off Store
I bought two R4 cards for my kids and only one worked. Kindly (stupidly) I emailed Klickstore and they said as soon as you return the faulty product we will replace the goods. So sent it back speicla delivery at 4.60 and guess what - they have not sent a new card and fail to respond to my e-mails. Dont buy from this…
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Beware HMV website prices
Be careful when buying from HMV website as it is showing one price but when added to the basket it is charging another :mad:
