Land of leather help please

cady

Hi im hoping i can get some help its a VERY long story but a yeah ago we bought a sofa from land of leather and the feet were missing on one sofa afer an endless battle they put the feet on after 8 months and they dont match someone is supposed to come out andgive me a matching set and they dont respond to my letters ive sent 3 ive spoke to the store who kep advising me to write and i dont know what to do i paid in full on the day on my debit card and i want a 100% product not a mismatched one who can i speak to about this ???

Optimist

You have two options

1 Go to citizens advice who will more than likely get in touch with Land of Leather and try to sort it that way or-

2. You can send them one more letter giving them 14 days to sort out your problem or at least to give you a definite date as to when they will after which you will go through the small claims track to get recompense

http://www.hmcourts-service.gov.uk/

For what it is worth Land of Leather would seem to be experiencing very difficult trading conditions

"The company is in a precarious state as it tries to generate enough money in a bleak trading environment to pay its landlords on December 25. It said last week that sales orders almost halved in the three months to November 2."

http://www.ft.com/cms/s/0/2c2a3708-c65b-11dd-a741-000077b07658.html

petertrezise

are land of leather going bust

zenmaster

petertrezise wrote: »

are land of leather going bust

Oooh - perhaps they will have a sale