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Co-op bank
:mad: Am so annoyed with this bank at the moment. They have took out of my bank today £195!!! for failed standing orders!! Breif background - I'm unemployed currently and used to get paid on the 15th of every month so standing orders to my debts were set up to come out on the 16th of every month. Yesterday, I went on to my…
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Espares
Anyone had any dealings with this company.I've order two parts for my Dyson washing machine. They have taken the money and i've still not received my order. Have emailed them 6 times with the same generated reply from them. Why can companies get away with taking your money and not supplying the goods:mad: . CQ
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Tesco's '10 items or less queue'
I was in the '10 items or less queue' at Tesco's the other day, now I don't get annoyed if people have say 15 items, but the shop was packed, even these queues had around 10 people at each one. When I looked at the front of the queue to see the hold up, there was a family carrying 5 shopping bags full of stuff and the bill…
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Debenhams Rant
Their customer services suck.........half hour waits before calls are answered. The order service is equally as useless, with lengthy waits and an "ooh we can't do that attitude". Their on line service is non existant. Ordered 10 items totalling £300. Deliver 2 after 16 days, deliver another 2 after a further 2 days and…
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Help - alarm system with faulty software
Had new house alarm installed last November after house fire destroyed the other one. It was paid for by our insurance company. We noticed a fault a while after it was put in as we could not set zones in parts of the house or turn off the beeping sound when setting it at night. The alrm installers have just done an annual…
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Brought a substandard dining table - want to send it back but have finance agreement
We brought a solid oak dining table and chair set back in April from a company at the Ideal Home Show. The display model at the show was lovely, however the table and chairs that arrived last week are basically of a substandard quality. Their blurb said, "properly made and built to last by skilled craftsmen". :rolleyes: We…
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Wilkinsonplus.com
We ordered a 6 seater patio set paying £200 plus £20 delivery. When we unpacked the table we noticed that it was plain black glass whereas the brochure shows a picture of clear frosted glass. Unfortunately there were a few scratches on it and this has got worse due to the nature of the glass. The lady at Wilko was very…
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Initial sh!tty link
Attempted delivery and carded my @rse. They didn't even get the colour of the door right. A day wasted waiting for a no show courier :mad: Now I know why all those city link vans are parked outside the pub near the city link depot.
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How the restaurant chains pocket your tips...
From the Independent: Link What a bloody disgrace. That's the last time I go to any of those restaurants.
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Flm
Hi, I joined the forum to warn people against taking a loan (or in my case being a guarantor) with FLM. My younger sister's 5 month baby got rushed to hospital recently, with suspected menengitas (given the all clear, I'm v. please to say) - however, this meant that they fell behind with their monthly payment. FLM…
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The Bed Shed customer service
I ordered a bed form them and it felt like it was sagging in the middle, i phoned and they said customer services would call me back, which they did. They sent me a new bed, totally free and no charge for delivery (which was £30 in store) and took the old one away. The new bed had the same problem, sagging in the middle,…
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tv rental with Boxclever
Anybody thinking of tv rental be careful of Boxclever. My tv stopped working so I contacted them about a repair. No problem, an engineer was sent out the next day (my final holiday entitlement) but could not fix the problem. He said he had to order a replacement and I told him I could only take delivery on a Saturdy. He…
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3 mobile broadband...........
im waiting on a call back from techincal team- am having huge connection problems since thurs - takes about 4 attempts before i get connected and then only stay connected for 4-7 mins before i am disconnected again anyone else had any problems? im in belfast
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Brabantia great service
Just a quick post to let everyone know about some great service I've had from Brabantia, I know their bins are not cheap but our touch bin lid failed a week ago and to replace was £40 ! So I emailed Brabantia via their website and very quickly they replied to tell me the bin had a 10 year guarantee they asked me what was…
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Can I take Equiniti to the small claims court?
In short I have been waiting over 40 days for a replacement shares certificate from Equiniti and am feed up. At the beginning of June I sent off an indemnity form along with a cheque for a replacement shares cert. Cheque cashed on the 10th June and by the following week nothing had arrived so I called them to find out what…
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Tesco Photo "Service" or lack thereof
Needed to get some photos printed up quickly over the weekend, so thought to give the Tesco 1 hour service a go. It should be simple, upload your photos through the website and collect them from selected stores after an hour. Our local Tesco (Hatfield) didn't do the one hour service but a store further up the A1 (Baldock)…
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Timeshare Fraud
I recently responded to a National TV advertising campaign by a company called ETOO as I wanted to sell my timeshare. I paid a fee (Thankfully by credit card, which we think we can claw back). The Company requested that I go to Malaga to meet a buyer and conclude a deal, we went at our expense, only to find that ETOO had…
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Gameplay - excellent service
I purchased a couple of games from www.gameplay.co.uk last week for my sons birthday. One of the games was a reduced price game of £2.99 in the sale as an extra present for him. I selected free delivery and it arrived this morning. Unfortunately the game was not the one that I ordered, so I phoned them up and infomed them.…
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Tesco Customer Service - 28 days return policy or card fraud?
Having purchased various items from Tesco more than 2 months previously and then being laid up on crutches ever since. I returned to the shop on Saturday (my first outing since I have been able to walk again) to return an unused item with all tags intact (we bought two identical items in two different sizes). I was told it…
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What Ideal Standard CS told me!!
I have been having problem with a new WC suite. I have tired everything and called the plumbers several times and he came to the conclusion it is either condensation or a defective cistern. It is not the seal as we have looked properly.The cistern seems to be sweating as soon as I dry it clean, it comes back again. After…
