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Praise, vent & warnings

Archives for December 2007

HSBC terrible cs
I tried for a student account at the end of October,was turned down but offered a basic account which I took as my current bank's nearest branch was about 300 miles away. Anyway I paid and got my credit reports from the 3 agencies, and I had no defaults, no late payments, and never been overdrawn. I did add myself to the…
John Lewis
I managed to get John Lewis Nottingham to price match a Panasonic 26 incTV to Empire Direct Derby so I got it for £430 instead of their listed £599 with 5 year warranty. Just have a problem though - I've got it home and unpacked it, tuned it in then noticed quite a large hole in the plastic on the side (about 6'' long).…
Boots.com - Furious
I placed an order on xmas day from boots.com in the sales, to treat myself with a present... But later that day I thought better of it and found out I needed the money for something else, I paid by papal by the way. The payment had already been allocated to Boots, which wasn't a problem as they normally do that. Anyway, I…
T&G Woodware / CrushGrind
I bought one of their sorcerors hat pepper mills a few years ago in TK Maxx for a bargain price of £7 or thereabouts. It's easily the best grinder I've ever had, but I must've done something when I last refilled it, because the stone just wasn't working as well as it had been. I contacted them, they sent out a replacement…
Boots.com
Normally I am really happy with Boots, especially their sales but this time I am furious. As soon as theit online sales started I placed a nice order for my children's birthdays and christms 2008. No problems, order submitted, processed and and dispatched. 2 big boxes arrived, 1st one perfect, second one addressed to me…
PC World
I'm looking for some advice please! Purchased an ex-display Philips laptop in October from PC World. Over Christmas it has developed a problem with the hard drive, when I switch it on it says 'Hard Drive Failure' and wont go past that screen. I do not have the original receipt (So annoyed with myself!) or an extended…
Matalan and Students...
Went into town on saturday to do a bit of shopping. Being a good moneysaver I used my NUS Extra student card getting 10% off wherever possible. I usually get to the checkout, show the card and the SA presses a button and the till knocks off 10%. Easy. After making several purchases and using it like that through town i…
Woolworths
i am so fed up with this shop, regarding their cds, dvds and console games, i was in one store that i had 5 instances of them not having the dvd or console game in stock for me to have, and thats through being in the Queue 3 times! Do they really think i have nothing better to do than stand there browsing the games and…
Atlas Editions : How to cancel? Please help a pensioner...
Hi all, My mother signed up for Atlast Editions a few months ago, and after the 1st lot of atlas cards came she sent off a cheque for 99p. She also agreed to receive the next offer. They so far have sent her 10 ish parcels, and the invoice has gone up to around £12 per month incl postage! I'm not sure when she signed up as…
sports direct no receipt no exchange or refund
or it may be called sports world.got my husband a pair of shoes and i've lost the receipt and i wanted to change them for a smaller size (even though i got him a 8 which is his shoe size and these are massive) and they said i can't do anything without the receipt. labels and price tags on. now stuck with a pair of too big…
parcel2go - revenge time.
Now I think a few people here already know just how bad Parcel2go can be. But for me, they took the biscuit, and I have had enough, so: https://www.parcel2gosuck.co.uk This site tells the story of my particular issue with them. I am hoping others who have had problems will also forward their stories or just sign the…
Ozone Electronics Nintendo Wii SCAM,Can anyone help
I placed an online order for a Nintendo Wii on the 17th November and was guaranteed delivery by the 15th December. Payment of £223.24 was taken form my account on the 8th December. When the Wii didn't arrive I attempted to make contact vai phone but the number no longer connected. Attempts to email were met with an…
MATALAN REFUSE ME MY MONEY- is this correct?
Right, this may turn out to be a bit long winded so bear with me please! Before Christmas, I bought 7 items from Matalan which came to £26. I had a £5 voucher which I was given on a previous visit to Matalan. It was valid on anything, no minimum spend, but you had to use it between 3rd (I think) and 24th December. This…
Screw in Bread
Hi, I was tucking into some beans on toast this morning and bit into something very hard. At first I thought it was a particularly hard nut or seed, but discovered that it was actually a small screw contained within the bread (a well known supermarket's own brand). When I brushed my teeth I had a small piece of tooth come…
Anyone have experience of maplin returns?
I am having some trouble with maplins and wonder if anyone has any advice. On the 14 december i bought a bare bones PC. Payed in the shop but pc was for home delivery. When i tried to get it up and running i found it was faulty and telephoned for them to collect and replace it. They wanted to test it before exchange ( i…
Advice Req: John Lewis Price-Match
I ordered a new TV, over the phone, from my local John Lewis store. It cost £1199 and came with a free DVD cinema system. The system was advertised as free with the TV, not a discounted TV/Cinema package. I placed the order on Christmas Eve, for delivery the first week in January. I used JL as I wanted the 5 year warranty…
Software already registered and....
Tricky one this. Bought guitarist son some fancy hardware and software (Guitar Rig 2) for Christmas at £189. If registered before Jan 1st, this gives a free upgrade to version 3, which is available and would otherwise cost around £320. It needs to be registered before it can be used, and we found from the vendors site that…
Tesco Direct
Well.... their couriers to be precise. I ordered myself a laptop from the Tesco Direct sale. Tesco's couriers have lost my laptop. It was delivered and signed for by a Mrs L*** K*****. Never heard of the woman. The courier doesn't know what address it was delivered to either - they assume mine. Nope, nobody's been here and…
A moan and a warning about Burtons
On Xmas Eve I was still running about daft trying to pick up presents for folk. I saw a t-shirt in Burtons that I thought would do for someone but before I bought it, I asked if I could have a refund if it just wasn't liked (as I know it's up to store discretion whether they refund on that basis). Girl said no problem so I…
Littlewoods
I'm trying to buy some wardrobes from littlewoods so was quite happy to find this wardrobe…

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