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Boots Opticians
I got a pair of prescription sunglasses made up at Boots recently. I have prisms in both eyes and when i go outside with no glasses on, the ground bounces up and down (yes really lol!). Havent had much sunny weather, but tried them on a couple of times and thought they were a bit strange, but put it down to them being…
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Southern Electric Door to Door Sales!
Does anyone know, if it's possible to remove my address from their door to door sales list? :confused: As they are knocking on my door every 2 weeks, wanting me to change back to them again, I tried calling them, but No luck...:( Many Thanks
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TESCO Club Card statement !!!!
:hello: On Wednesday the 6th of June I have received my Club Card Statement :j . I was very pleased to see additional coupons for extra points were also included. However, my delight was short lived when I looked at the valid date for the first coupon. :confused: For an extra 300 points, spend £20.00, between the 14th of…
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Subway con
I mean subway the food company lol. First the manager was making sandwiches and putting tiny portion of food in, then refused my student discount(despite sign saying student discount on all subs and meal deals) Then the dozy new employee who looks 16 wasnt paying attention, and was too bothered looking at Girls Aloud on…
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XBox 360 Red Ring of Death AGAIN
Got my first 360 in Sept for my birthday and really enjoyed it till around February when it gave me a Ring of Death (ROD). So, I took it back to boots who gave me a full refund and then went to hmv (boots had no more) to get a new one. M$ offered to take my original console away and give me a (probably) refurbed box to…
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Sky Broadband
i have just cancelled with sky as the service was awful. at first i was promised up to 5meg connection. in reallity this was 2 meg. from day one we had problems with the connection droping constantly. they kept telling me it was because i was using wireless. so i rearranged everything so i could get route connected to my…
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Virgin media are STILL stealing from me.
:mad: And won't listen. Every month since september they are meant to take £20 for 2 services from them - every month they take anywhere from £38 to £79 from me. They haven't been sending me my bills either so I don't always know what they've taken. I've had it with them, they are in effect stealing between £20 and £60 off…
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Holland and Barrett sales team
I have had a cold for nearly a year now and I couldn't shake it. I went into my local h & b and this girl was fantastic. She knew exactly what she was talking about and after a coupe of questions i had my stuff...Ok so it cost me a horrid £25 but after a week i'm aready feeling better and i keep improving. Bril. Well done…
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HELP! Massive problem with Cineworld cinema tickets.
Ok, not a massive problem but I am £32.30 out of pocket and that is a lot of money to me. Two weeks ago I booked online 4 cinema tickets for Pirates of the Carribean through Cineworld. When I turned up at the cinema and went to collect them from the automated machine my booking was rejected. So I spoke to the 12 year old…
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Can they really do this is it illegal???
I have recently recieved a letter from a company who acted as a sort of guarantor for a very well known hotelier. I have been told by them that i must pay a charge of £48 because the cheque i made out to the hotelier bounced! The hotelier when given a payment by cheque have to phone this company so this company can check…
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BENQ on-site warranty - useless!
I have a BENQ TFT monitor FP731 which has a 36 month on-site warranty. It went faulty the other day so I called the warranty helpline (10/10 to BENQ for having a geo. number) and gave all my details. They said that someone would call me back to organise a swap out. 2 days later I still havn't had a phone call so I ring the…
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PC World sent me a faulty PC, rant
I bought the cheap one on offer here a few weeks back(well about 2 months) It arrived faulty, the 2nd ram slot wouldnt work, it was stuck on USB1, the DVD burner wouldnt recognise many discs. I send it back, 2 weeks later recieve 3 confusing emails one saying I was getting a refund, one with a new order number as they…
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HP Camera - What can i do?
I bought a Hewlett Packard Camera on 13/6/06 that included a 12 month warranty, it went wrong in less than a month and they sent me a new one. Now that has gone wrong (exactly the same fault) and they refuse to do anything. They say that a replacement only carries 3 months warranty. That would make it that i only had 4…
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Beneficial Credit Card Customer Services are excellent!
I don't generally visit this section of MSE but I have to say that having now arranged three end to end balance transfers via Beneficial's call centre in India that the customer service I have received each time has been really excellent. The person answering the call has in each case been able to 1) Make me smile within…
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Tesco dumped my shopping and ran!
So much for their ads telling you they more or less put it away in the fridge for you. This week, when my Tesco grocery delivery arrived early for the umpteenth week running (despite NUMEROUS complaints from me resulting in promises that they wouldn't/would phone) they added insult to injury by unloading my shopping on the…
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Virgin Media
Arghhhhhhhhhhhh is all I can say. I am so :mad: my husband had an agreement of 2 X mobile sims, Internet and phone for £30. I finally got my mobile sim today after it was first requested on April 18th. I needed to check something with them as it did not seem right and they told my husband was wrong and no one had told him…
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Expansys
Excellent ordering service and customer service in the last week. 1. Ordered a phone on a new contract - well informed helpful staff, prompt ordering and contract setup process, quick delivery and my number ported exactly when they said it would. 2. They gave me two vouchers with my phone for £10 off orders over £20, so…
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Lovefilm users - a tip
If your into foreign/arthouse movies as much as I am heres a tip. I was thinking that there were only around 300 French movies to choose from since that was all I seem to get following the Foreign/arthouse - french thread. Today I had a french movie description open and I clicked on "French" next to the languages and it…
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orange reserve tank !!!
Hi, I dunno if anyones posted this but I'm really miffed about Orange not disclosing the T&C on this 'new' service. They plug it as access to an extra £2.50 credit when you need it and then you pay it back the next time you top-up, which in itself is reasonable idea. What they don't tell you is that the first time you come…
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Pc World Refund Issue ?
Hello Any help here appreciated. On the 15th of this month ( June ) I purchased a Phillips LX2000 media PC from PC World, the price on the ticket was £599 including a 17" monitor, but when I went to pay for it they told me the price was wrong and it was £140 for the monitor ? I pointed out that it includes the monitor in…