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Items I haven't ordered been received - what to do?
Just receieved a whole load of stuff from Next directory half of which was ordered online and half of which wasn't ordered but was in my "shopping bag" althoug I deleted it before checkout. I have the printout of the order confirmation which shows I ordered £££ and no sign of the stuff I deleted. I have received much more…
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Credit card taken over
Hello all, You don't know me.... but I do know you!! The list of useful stuff I've found here is too long to go into, but includes energy switch, bank accounts, holdays etc etc etc..so big thanks, but this is the first time I've posted here... This may be the wrong place for this subject, and if so apologies, and if anyone…
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sky and t-mobile cancellation rip-off
I'm really annoyed at how these companies treat people who want to cancel thier service- with Sky they cut your service within two hours but because your "bill" is prepared they'll still charge you for nearly a months worth of time. T-mobile on the other hand meed 30 days and they'll still bill you even though your not…
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Beware Sun Holidays
Hi, I would just like to point out how disappointed I am with The Sun newspapers Uk Holidays In The Sun special offer. For the third year running I put down five dates and five locations. Once again, despite posting the coupon off, with my £47.50 cheque at 6 o'clock in the morning and needing one token fewer because I was…
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tesco wine order
thought I would use the free delivery 20% off and the 1000 points I did not really need that much wine but I was making the most of the special offer order turns up 1 hour late with only 6 bottles others were not in stock so no substitution and no 1000 club card points rang them they were less than helpful so the 6 bottles…
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Telewest Broadband TV Drive
Having been a Telewest customer for at least 8 years I was delighted to see them advertise their new super whizzy TV drive box, a box which is everything Sky + is and much more (being able to record 2 programmes at once and watch a third!). I was so delighted I was straight on the phone to order mine only to be told that…
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GE Bank
Im really annoyed with GE bank. My hubby opened a burtons account card when he brought a suit from them {saving us 20%}As soon as the bill came through we paid the full amount off 12 days before it was due.Since then we have had letters saying we havent paid plus charging us £15 late payment fees,interest charges and…
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02 PAYG Customers - Check your balance!
I was nearly caught out today so thought I would warn others incase there is a bug with o2's system. I topped up yesterday with £10 via debit card, and was expecting 100 free minutes, however when I checked via '4444' option 2,2,2,2 it said today I only have 82 Minutes? Phoned o2 and they said it just hadnt gone on and…
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Carphone warehouse and their silly policies!
Bought a sim free Motorola V3 Razr mobile phone on the 21st November for £189.99. Hardly use the thing, only to make and receive calls, don't use the WAP ever, have used the cam about 20 times in all so was still in pristine condition. Rang the kids from work yesterday to ask them if they had been playing in the snow, then…
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Dabs.com rip-off
Hi, New to this so I hope I'm in the right place. I recently bought a new mouse for my wife's lap-top from Dabs. As I live on the Isle of Man I find it easier than trying to find stuff like that over here and cheaper. But not in this case. The item cost £11.58. The invoice and confirmation e-mail said postage was £4.98. My…
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National Express Airport bus service
I booked this for my recent flight from Gatwick. Didn't want to drive this time as I had a long flight and the drive home after a long flight was horrendous last time. On the outgoing journey to Gatwick the coach broke down after 2 hours. It took National Express 2 hours to get a replacement bus and we still had over 3…
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continued harrassment
I am continually being sent letters for asking for payments for goods I never requested from a mail order company, (the goods were sent back). When I phone the company I am told that my account is clear and I don't owe anything, yet a few days later I get an "urgent reminder" saying my account is overdue, and further delay…
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Bulldog
I would like to vent my anger at Bulldog and their shoddy service. We are new customers, took advantage of the 3 onths free package. As our telephone is upstairs, we diverted the calls to the mobile, (not on permanantly) in case we didnt hear the phone. On asking customer sevice whether we'd get charged for this, she said…
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Hurrah for Bird's Eye
Had a rather nasty experience with their fish fingers the other week - two very large and sharp bones or plastic pieces (we couldn't determine which) embedded in a fish finger, which I managed to cut the inside of my cheek on. Sent off the offending articles, along with a letter outlining my concerns that had a small child…
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Homebase 20% off lawnmowers
This could've gone in the rip-offs board but Homebase aren't the only ones that do this, so I'll put it here. Been looking for a new lawnmower. Took a look at the models I was after at the end of last year, and now looking for the best price for the one I'd chosen. Went to Homebase today and there's big "20% of all…
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Comet 1st Class
WOW !! have bought a 42" plasma screen from comet, and extended warrenty.... gasps i hear at the word extended warrenty , well there was reason for getting it. Firstly the screen is huge and we had to take it out of the box to get it in the car, under the warrenty it was covered for accidental damage so we was covered for…
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Next
My partner likes Next stuff and I have to say they have messed up several times with things that were wrong,however when they mess up they do put things right,very good customer service-so they have my vote.
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Advice Pc World
I would value advice regarding a laptop i bought in October and which i have hardly used because of the situation. I bought it from PC world as a extra computer for in the house so we dont fight and because i wanted broadband. i also bought it so that i could upload photos on it when we are away in our touring caravan.…
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Baking trays: Labels stuck with impossible glue
Helloo :) Why do companies who selling baking trays and kitchen utensils stick their labels on with the stickiest hardest to remove gooiest glue? Perhaps I'm getting a little older now having hit my 30's but wondered if anyone had encountered this most annoying darn right daftest thing these companies are doing. This…
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Alliance & Leicester, where do i stand??
Hi, I paid a cheque in on tuesday for £650. Today i checked my online banking and it showed available balance £650.75 (yes, i only had 75p in my account) Anyways, so i start to pay bills including 2 things off Ebay and an ntl bill. Total amount approx £220. I tried to pay another bill and they wouldn't accept my card. I…
