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PC World
Hi Folks, Does anyone have a contact number or e-mail for someone at PC World who has the authority to deal with a complaint. Have tried the Contact Centre but nobody there can deal with my enquiry. Any help appreciated! Thanks :)
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healthy living direct
I bought some stuff from this company and one item broke--I contacted them by email and they offered a refund or replacemnt goods,which i thought very fair.I opted for the refund and was assured that a cheque would be sent!!--but it hasn't! there's not much i can do except wait but buyers beware. :mad:
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MFI ............argghh!
Waited in today for a delivery of office furniture (ordered online on 5th March) - got a guy coming Monday to put them up - guess what, one item didn't arrive. :mad: I rang customer services and am told the pedestal (drawers) will not be able to be delivered until 23rd March and basically the fact I've booked somebody to…
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Can I Ditch Sky?
Wondered if someone can advise me here. (Hope this is in the right place by the way, wasn't sure which board to post to!) I moved to a new house the end of October last year and had Sky installed because the Freeview website said that it wasn't available in my area. On the day of installation, everything went well, until…
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Tesco doesn't honour vouchers unless you can predict the future. BEWARE.
Any advice on how I can get the owed clubcard points would be much appreciated! The language might seem a bit aggressive but I felt it was important for them to know how I feel as a customer. Look at the dates! You would think after taking all that time they would have written a 20 page essay in response to my query. My…
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Help need name of who ever runs Seat UK
Hi Does anyone know how I can find the "top man/woman" at Seat UK, having a right carry on with them..... They are not listed at companies house as Seat UK, does anyone know who they come under? Many thanks in advance Dipsy
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NEXT Directory
I don't know if anyone is aware of this, or can offer advice. I have been a customer of NEXT for about 20 years. I always pay off the balance in full at the end of each month (it's not usually much if anything anyway). At Christmastime I did some shoppping, then the sale, and my statement for January was £250. I paid off…
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Tesco delivery (grocery) Not turned up!
Hi all, Absolutley fuming, had £91 of shopping due to be delivered this pm by Tesco between 5-7pm. Still no sign at 7.30pm so rang through to customer service, promptly had my £3.99 refunded (which pleased me) :j and was told it would be an hour. Rang again at 9pm, was told driver had van probs, so would be with me…
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Wonderful Costco
Well I know I have rights but I have never experienced customer service like Costco's before. We bought a washer over a year ago and lost the receipt. It decided to break down and we decided that it was just too much hassle to try to get Costco to help out without the receipt and it was over a year old. Anyway to cut a…
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Excel Centre cash points
I was at the Excel Centre in London at the weekend for an exhibition. We needed to get cash out for lunch (expensive enough as that was!) and were directed by a member of staff to the cash point on the main level by the entrance doors. We were charged £1.85 for each withdrawal, but were hungry so put up with it. Later on…
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ICSTIS Incompetant and ineffectual.
The following is the text of email to ICSTIS the premium rate regulator. I'm cross with them because they are not taking any action against E7broadband who are taking money from people for a freephone telephone technical support contract which doesn't actually provide tecnical support but uses ICSTIS regulations…
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Ntl charging for calls to customer services!
Just received my monthly phone and broadband bill from NTL and inside was a letter saying that as from 8th may they will be removing there freephone number to an 08 number charged at 5p a minute with a 6p connection charge, now as on average it takes about 20minutes on hold before you can get through, I think this is…
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Magazine subscription, Quality magazines
Hi, I have a magazine subsciption with Quality magazines for Prima Baby. I noticed last month I didn't the free gift that are on the magazine in the shops. I emailed them, and they have told me that due toi increased postage charges, they will no longer be issuing the free gifts that 'occasionally' appear on the front…
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something isnt right
i ordered a swivel sweeper online,paid by credit card,it said wait 16-21 days for delivery,its about 21 days now and i have still not recieved it. i tried emailing them-the email failed and was returned. they have an 0845 number,i have tried to phone.its either engaged or a fax machine noise when connects...... what do i…
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Fridgefreezer breaks after 18months - any comeback?
HI, Purchased a fridge freezer from Comet online in Sep 2004, it broke last week. I don't like the throw away and replace thing, so I paid for Comet to come out and fix it(£60). I have just been told by the engineer that it is irreparable. (there is no gas as its fractured behind the wet wall which is not removeable on…
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Tesco CC - Dreadful Service
Last August I was sucked in to the mail shot with my CC statement to get extra points for signing up to Home Phone/BB and Powergen but inspite of constant calls, I still haven't had the extra points. To add insult to injury, I have had appalling service from Tesco Broadband where they just completely ignore me and hope I…
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Baby Gap - top service
I bought my baby son a pricey all in one snow suit in December, however the stitching has started to come undone - I contacted Baby Gap & the snowsuit has been reduced in their sale from £44 to £12 & they didn't have the size I needed. I also have no receipt, however, the manager sourced me the size I needed from another…
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gas company took my money!!! help!
has anyone else ever had this happen: pay a bill to gas company over the phone to a nice lady for £49.83 look at statement to find £649.82 has been taken out!!!!!!!!!!!!!! not helping my money saving! Apart from ringing the gits at 8am and asking nicely for my money back, is there anything else anyone can advise me to do?…
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Tiscali CON CON CON!
was between broadband suppliers for about ten days, so had to make alternative arrangements, used the built-in "create a new connection" option in windows (where it dials up a list of "local providers and you select one), and found this: in case you can't make it out, it says: "one month free trial". so i signed up, gave…
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Is this a scam?
I bought petrol on my cc last night and used my pin. When I got to the car I noticed that the amount did not tally with the pump amount so I went back and the assistant said "oh, sorry the man before you bought sweets and I forgot to clear the till". He then gave me the £1.90 overcharge in cash. when I got home and put my…
