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Ntl charging for calls to customer services!
bella4uk
Posts: 1,644 Forumite
Just received my monthly phone and broadband bill from NTL and inside was a letter saying that as from 8th may they will be removing there freephone number to an 08 number charged at 5p a minute with a 6p connection charge, now as on average it takes about 20minutes on hold before you can get through, I think this is totally out of order, they already get about £80 a month off me!!!! Calls for broadband support will be 10p a minute!!! They're having a laugh, I'm seriously thinking of changing.
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Comments
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I would never sign up with NTL due to the huge amount of bad press they get over their c/s.
check out the adsl guide on this site to find an alternative provider:
http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1092034925,22928,
-WebSense is not common.0
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