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'halifax' Email Scam Warning
Just received an email from 'Halifax' with a link as I "have been selected by our system's Random Security Checking utility" As I am not a customer of the Halifax this is not applicable to me, however be aware, as the link does not take you to the Halifax site but one that is supposed to look like it is!!…
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DONT order from Sport-e.com!
I ordered £100 worth of goods from Sport-e.com and the delivery was due yesterday. My partner waited in all day, didnt even get a shower incase he missed the doorbell, and the order didnt turn up. I phoned the customer services department to ask where are order was and she said the driver had already been and attempted to…
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Viking Direct
My Dad ordered some items from Viking Direct and wasn't home yesterday when they were delivered. There was a card through the door which said the items had been left in the wheelie bin! The bin gets emptied tomorrow, so it's part full of rubbish. My Dad was going mad last night that they didn't leave it in a secure place…
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debenhams 20-25per cent off sale NOT!!!
my wive has come back from this so called sale and she went to buy some bathroom towels and noticed that there was two price stickers on the items.the one below was actually 35 per cent cheaper than the so called sale price!!!when she queried this the salesman admitted that...... they're marked up so that it makes it look…
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praise for southern electric..............
I live in Poole ,Dorset and yesterday we had a horrendous fire which burnt down many electric cables.Hence much of Poole and Bournemouth came to a standstill yesterday. After the fire brigade had dealt with the fire ,S.E. were there.Men working up a pylon all thru the night.The information S.E. gave out on their phone No.…
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Toolstation
Lot of great comments on this board about Screwfix so had to comment on the great service I have had from thier competitor https://www.toolstation.com It's mostly when things go wrong that you find the true service level of a company, when I had a few wrong items in a recent order putting it right was painless: 1 -…
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Free upgrade from Sixt car rental
I booked online with sixt to pick up a car at Basel airport. It offered me satellite navigation for an extra £0.00 - I thought it's worth a try and clicked it. When I got there, they said that they didn't have the car I wanted with sat nav so they upgraded me for free, in the middle of summer! Obviously that cost me…
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Indian call centre- laugh or cry ?
I phoned the MIO helpline today because my PDA cannot pick up a satellite signal from the built in GPS, as soon as i heard the accent i expected trouble but i was not prepared for this : Me : Hello i have installed TomTom software onto my MIO168 but it cannot find a satelitte signal MIO agent : Sorry what do you mean ? Me…
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telephone preference service hot or cold calling?
I had a sales call from Everest double glazing today. I'm registered with the telephone preference service and told them this. The woman was really very snooty and very rudely pointed out that does not effect thier call and that it only matters when its either hot or cold calling I can't remember which, she said as she was…
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sky customer services
my parents were having problems with the digibox-message- card invalid,so no tv.Phoned the tech help #08702 404040 spent 85 minutes holding on the automated system.By that time sparks were coming from my ears, slammed the phone down.This time rang to cancel got through to some damn Indian in India(wherelse) now screeming…
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tesco.com
Has anyone else had this problem? Frequently, when I order buy one get one free items, they send one and claim the other one is out of stock. So you get charged full price for one, and they don't send you the free one! Coincidentally, they are never both out of stock - they always have enough stock to send and charge you…
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Possibly the best plumber in the world
Hot Water Limited (https://www.hotwaterlimited.co.uk). They specialise in Gledhill boilers in the Berks/Hants/Oxon area (they are based in Reading). Have called them out twice. Both times they have been out same day and both times have refused to charge me as the problems have been user error and took 10 minutes to sort…
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Unbelivable...
Hi group. My motive for posting is this: I have to assume I am going to have a battle with a customer service dept and don't want to end up looking very silly. I will keep it as brief as I can. 3 weeks ago the brakes on my car partially failed (whilst stationary thank goodness). Not being a mechanic of any sort I called…
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Wanadoo customer service sucks!!!
We had been with wanadoo or Freeserve for about 4 years but when it came to getting broadband took it elsewhere. So having spent about 40 mins cancelling the wanadoo acoount and being assured that contract was ended no monies due we were annoyed to discover the following month that they had taken a payment from our credit…
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Flavel Leisure cookers (Beko) fantastic customer service!
I bought a Leisure gas cooker last August and had a couple of problems which resulted in the thermostats being replaced under warranty. I've not really used the main oven since this work was carried out in March. The warranty has since expired. Last week I started using the oven in earnest and noticed a problem that wasn't…
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Duellist.com - aaaagh
Have to let off some steam... Last year, i ordered a starter kit for my daughter and it turned up no problem. However, instead of the nice handy carry case which should have been included, there was a massive, heavy canvas bag which my daughter couldn't carry. I emailed duellist who said they were out of stock of the small…
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Renault customer service
(Right here we go deep breath) I understood when I took my car in for its 36k service that the Renault dealer service price was around the £250 price ( bad enough for starters ) but as a result of the service I have been informed about other problematic issues. The usual stuff for a car of such mileage - break pads, shoes…
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Hammonds poor service
We signed a contract with Hammonds for fitted furniture in four bedrooms. Initially they agreed to deliver (ofcourse orally) it by end of October although they dragged two rooms it until second week of November. The works that were started on other two rooms weren't completed and left half way. The works that were due to…
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Carole Nash ins
I had a quote off them over the phone,but it was to high,so i tells him i can get it cheaper and he replies"Hold on a min,i will just speak to someone to see if i can better it". This was after i said i can get it cheaper, but the excess is £500 which i do not want an excess that high. He comes back with it £70…
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Woolworths! Buy 2 get tat free!!
This is my first ever post, and unfortunately it's not a happy one :mad: A couple of weeks ago, I bought some Bob the Builder all-in-one pajamas (the kind that zips up the front) along with 2 other items for my 18 month old as part of a Woolies 3 for 2 offer. They cost £12.99 and the other 2 items were £12.99 and £10.49,…
