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Forget Citibank for ATMs abroad, use Nationwide Flexaccout
(withdrawn)
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HSBC - I just want to speak to someone in my branch!
Sorry, got to let off steam! I want to make an appointment to speak to someone in my local branch, so dial the number, lines are busy and they have no direct number to give me so ring back in half an hour! First off she tried to help me over the phone but blatantly didnt listen to what I was saying and kept interupting.…
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"Simplee Solar" / Energy Watch
Received a letter this morning which had "Energy Watch" on the envelope claiming to contain information on avoiding rising fuel costs. Upon opening the envelope, there is a letter from a company called "Simplee Solar" (whoever thought of that name! Simplee? Grrrrr) A key paragraph says "To coincide with the Government's…
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BlahDVD-3 weeks and no CD
I put an order with blahdvd for 2 cd's and used a £2.00 of £10.00 or over spend with them, which made my cd's £6.02 and £6.92 each. I received one of them within the week and now, three weeks and one email every other day or so to customer services I still don't have my CD. I am unwilling to cancel my order as I can't find…
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Tesco won't take my coupon
I bought some Quattro razor baldes in Boots the other day and they have a £3 off voucher when I buy an 8 pack of the same blades. My wife went shopping in tescos the other day and I suggested she use this against our shopping. She presented the voucher(which is in date and valid) to the cashier who tried scanning it but to…
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Garage Negligence endangering our lives! Advice Needed
I can't believe what's happened to me lately and would really like some advice on how best to deal with it. My fiat Punto came under a warrenty recall by Fiat as the brake pipes were part of a batch that hadn't had anti-corrosive paint put on them and were considered a risk, so they sent out letters for ALL fiat puntos of…
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500ml bottles of drink
Have wondered about this for a long long time now but i feel something should be done. If you fancy a nice refreshing drink on a hot day what better than to grab a 500ml bottle of your fav fizzy thirst quencher and pay somewhere between 80p and a quid for the priviledge. But why does a 2 litre bottle of the said same fizzy…
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Aol Broadband -
Hi, Aol are changing there freephone helps to paying ones. Any other members got the email. Do you know if it is paying for gold package. The free phone help line was really useful as you are always ringing them am mad about this. Do you agree? Yasmine
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IKEA Edmonton
I had to visit IKEA in Edmonton (that's the one which they had to close on opening day due to riots!) and I was dreading it. Mid afternoon on a Saturday is NOT my favourite time to visit! Anyway, I managed to park fairly close to the entrance, got inside and did my shopping. When I asked a member of staff for help, he was…
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Screen Select DVD Online rental
I am absolutely fuming. I received an email from Screen Select offering me 2 months for the price of 1 if I reactivated my account. I did this and they took £14.99 from my bank account and said that my next billing date was 30th July! (not August as I had expected). I emailed them to query this and they said that I should…
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Please read : Vent forum
A couple of posts have been removed from here and warnings forum lately. Firstly, the vent forum is primarily for venting frustrations and naming and shaming particular companies that you have had poor service from. More general topics would be better suited to discussion time. In addition, there have been a few posts that…
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Daryl Showers
Over 3 years ago, I had a couple of Daryl showers (complete trays, shower units, enclosures) installed by a local builder. Recently, one of the shower units started oozing out some nasty looking blue residue. I called the bathroom shop I had bought the showers from, they referred me to Daryl directly since apparently I…
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T-Mobile
I don't know if this counts as 5-star service as I think it seems pretty stupid on T-Mobile's part but anyway.................... I joined T-Mobile in September 2004 from O2 and got the Sony Ericcson K700i on a contract. I was very pleased with the phone...............but not so pleased with the coverage in my home area. I…
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DVD Online Rental
After trying three different DVD online rental services in as many months, i'm starting to think that there isn't one worth joining. I've tried... Amazon - started off quite good but now have very poor availability with only 5 out of 15 available on my wishlist and those are all ones i don't really want. Blockbuster -…
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Morrisons
Hello My local Safeway has recently become Morrisons and I have to say that I think their offers are very good. Has anyone else found though that they have got home to find that they have been overcharged for items which are on offer. I have been overcharged on my last three visits :eek:. I don't ever do a full shop there…
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Got Soaked in Tesco
Visited my local Tesco store on Thursday lunchtime and, just before I left, there was a heavy downpour. On my way out of Tesco with my shopping, the entrance door (about 10ft wide of it) was like Niagara falls, it was like walking through a wall of water - I got soaked!!! Now I wouldn't have minded if I had been soaked by…
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Scottish Gas - Good job its not Winter !
Have had my central heating system serviced by Scottish Gas for the last 12 years . Basically apart for the annual service I have had one new water pump fitted to the system. Today was my annual service. The engineer arrived to carry out this service to the Baxi heating system which includes a fire. He told me that from…
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Laptop Scam
Just thought I ought to warn you guys about a scam committed by travellers involving offering a Laptop Computer to you. It was on Sky One's "Road Wars" a week or so back but I have only just got round to posting. Basically 2 people will come up and offer you a top of the range Sony Vaio laptop for a very tempting price. I…
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European City Guide
Pleased be warned - a fresh mailshot is being circulated - do not sign and return your entry on this guide. It will cost you £937.00 EUROs each for 3 editions - Read the small print very carefully in need
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Customer Feedback Forms
Why do companies bother having these on their sites if they fail to respond to customers that use them? Are they just a PR tool to get us to vent our feelings into a black hole in the hope that we forget why we wanted to contect them. Over the past couple of weeks I've used three different forms to contact three separate…
