Got Soaked in Tesco

Helen_from_yorkshire

Visited my local Tesco store on Thursday lunchtime and, just before I left, there was a heavy downpour. On my way out of Tesco with my shopping, the entrance door (about 10ft wide of it) was like Niagara falls, it was like walking through a wall of water - I got soaked!!!

Now I wouldn't have minded if I had been soaked by the rain outside but I was annoyed cos it was coming through the building. The electrics had also gone and the cafe was closed because of this.

Anyway, went to Tesco today and spoke to the Manager and asked what he could do about it. He said that the inpouring of water was due to rubbish being on the roof blocking the gutters or summat! I told him I was soaked to the skin and dont expect to come shopping and get wet through in Tescos!!! Anyway, he couldnt help, would offer even a £10 voucher or nothing, suggested I rang Head Office.

Rang Head Office once I returned home, explained my problem and they said they would need to contact the store. Apparently all complaints to Tesco are dealt with by the store (how bizarre!!!!) - anyway they spoke to the geezer I had spoken to and rang to tell me there was nothign I could do. The Manager senior to the Manager I spoke to was on holiday this week but if I wanted I could ring him next week. I said I had made the complaint to Head Office, it was there job to speak to the Manager and get back to me - this is what they'll do. They said that if the inpouring of water was due to a maintenance issue, which it obviously was, then they may recompense me.

What makes me sooooooooo mad is if someone comes onto my property, say its icy and injure themselves, they can claim on my insurance. I dont want to claim on their insurance but a level of goodwill on their part wouldnt have gone amiss!!!

What do other readers think!

henhog

I had a similar dealing (although on a much lesser scale than you!) with Tesco. When the baby was quite new I went shopping and used a trolley with one of the seats you could put the baby carrier in. I managed to fit quite a lot of shoppiong in the trolley, but when I had packed it all the bags wouldn't fit back in the trolley so I could take it to the car. I asked the cashier if some one could help me, she buzzed and the grumpiest woman came along. She rammed all of my shopping into my trolley - squashing bread, breaking eggs etc. Some of my shopping fell on the floor and she just picked it up and continued to ram it in! I was flabergasted and went to customer services. After a long wait they tolds me there was nothing they could do! The baby was crying etc so I just left. I am not good at complaining at the best of tiomes, but being a tired new mom I didn't persue it any further. Wish I had.

aliasojo

Helen_from_yorkshire wrote:

What do other readers think!

Truthfully?

Well........I think this is one of those things that are a bit of an annoyance but you accept and forget about it.

It was only water. It obviously was not intended by Tesco management that you should be soaked. It was an inconvenience, it didn't harm you and I don't see that you need to be recompensed tbh.

If it was me, it would end up being one of those 'funny stories' that you end up boring all your friends with.

However, I do appreciate that not everyone thinks the same way, so good luck with however far you choose to push this.

mrcow

Helen_from_yorkshire wrote:

What do other readers think!

Serious opinion.....I think you need to get over it.

As for expecting a £10 voucher for getting wet, honestly? Just move on. There are better things to be bothered about.

I was in ASDA the other day and got really cold whilst standing next to their freezers, maybe I should ask for a £2 voucher?

cpu

Lol. Sorry but if I wanted some sort of compensation or token handout because I'd got wet then I'd keep it quiet. I'd be too embarrassed for people to know.

You did ask.

RedOnRed

Go back in with a bucket of water. Throw it over the manager and say "I do believe this is yours".

IvanOpinion

I agree with other replies that it is one of those things that happens and makes for a great 'funny' story' in future years - unfortunately some days !!!! just happens. Admit it ... you will be laughing about it in a couple of days.

Even if it were to be something worth the time looking for compensation over you would need to check if Tescos actually owned the building - they may just be leasing it.

Ivan

surfcat

Get over it!

chris73

If you want my honest opinion, then I believe you to be a very fortunate individual if this is your only worry and concern in life.

In future due to our unbalanced climate, and the almost daily forecast of thunderstorms at the moment, may I respectfully suggest that some form of an Umbrella or raincoat may be in order?.

Assuming you could see outside the store from the doorway then I would imagine that you could see the weather outside, especially if the rain was as heavy as you have said, you probably could also hear it drumming on the roof. Usually, it wouldn't be unexpected to see people just inside the doorway all sheltering, and waiting for the worst to pass, perhaps you could have waited amongst them for a few minutes?.

I remember during my teens being subjected to weekly winter torture under the guise of physical education. Where crosscountry running in mud, rain, snow and frost was the norm with the obligatory dash through a freezing cold stream whilst being followed by a P.E teacher who would have been more at home in the army.

It never occured to me to obtain compensation from the school in adulthood, for the suffering and psychological damage which I must have suffered during these delicate years

I think this growing compensation culture is becoming almost as daft as in America, why do people think that others owe them something?. If a cement mixer had mown you down, or the roof had caved in on top of you, or you were electrocuted in the revolving doors then I would agree that you should expect some sort of renumeration for INJURIES sustained.

BWZN93

chris73 wrote:

I remember during my teens being subjected to weekly winter torture under the guise of physical education. Where crosscountry running in mud, rain, snow and frost was the norm with the obligatory dash through a freezing cold stream whilst being followed by a P.E teacher who would have been more at home in the army.

It never occured to me to obtain compensation from the school in adulthood, for the suffering and psychological damage which I must have suffered during these delicate years

he he he - I remember this one, as does my boyf!! In my school, I used to believe that PE teachers has some kind of weather hotline they could call and order the most appalling weather for our forced excercise, usually including a hill that was covered in weeds and nettles, and of course, exceptionally slippy - with a big puddle at the bottom that some poor unfortunate would inevitably fall in. As we only had about 5 mins to get changed after - and were MADE to have a shower usually consisting in a 'jog' through a waterfall, insteas of the kind of showers I get at home (getting nekkid in front of friends, enemies and the teacher - shouldnt there be some kind of law against that????) so many still had random bits of mud and wildlife in their hair for the rest of the day, negating any purpose of the provision of showers.


Nasty schools!

Jo xx

sarahlouise210

I was in Asda once..minding my own business..choosing my fruit.. when the light fitting above exploded covering me in completely shattered light fitting! I did not even think of claiming compensation or complaining(they did run to my aid though). I just added it to my "could only happen to Sarahlou" stories and went back to work! I am a good complainer.. but sometimes its just best to see the damp funny side...;)