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unwanted callsI
I am thoroughly fed up with cold calling telephone salespersons. Currently I’m being pestered twice a day by Scottish Power trying to persuade me not to change my energy supplier. Also we continually get what I presume are scam calls from India or somewhere No amount of abuse puts these thickskinned people off and the…
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BT disputed debt collection
In June 2010, I contacted BT to cancel my landline as I was moving home. My flatmate was moving in sooner than me and therefore I couldn't simply transfer my line over to the new property. I gave them about 4/5 weeks notice and left the old property assuming everything was set to be disconnected, I also cancelled the…
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Sky Talk Unlimited charges for local call numbers
We've been caught out with our Sky Talk, where they charge 6.13p/min to 0845 "Local NTS" numbers that are supposedly at local rates to the caller. We generally try and find an alternative national number via saynoto0870, as national calls are included in our package, but sometimes there isn't one given. Does anybody know…
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0845 foot-shooting by Virgin
For the amusement of anyone who hates 0845 numbers and like big companies shooting themselves in the foot.... Virgin Media have a large junction box at the end of our road, with a notice asking anybody who spots damage to call an 0800 number. The box has been broken open by vandals and the wiring is now exposed to the…
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Keep getting calls from 0012 number.
Nearly every day this week the phone rings around 5p.m.and when I answer no one replies.When I check callback..the number checks as 0012 7632 ###,is this a rip off number does anyone know?as I dont know numbers starting 00
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landline help
Hi Am just looking for a bit of advice. My parents had orange home phone and broadband, am not sure how long they have had the homephone through orange but broadband was right back to freeserve. My father died last week and I rang to get it put into my mothers name. Apparently it is not orange policy to do this, we must…
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Phone Number Problem
Hi All, I bought a new house and got Sky Talk, Broadband and TV, which was a game in itself. But the Telephone number I have been assigned, used to belong to a builder that apparently lives close and is is therefore on every free business listing site going. I first rang Sky as I kept receiving phone calls asking for the…
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Home phone recommendations please
Hi all,can anyone reccommend a good home phone deal please? we currently have BT Anytime (as I like a natter when am off work during day:)) but after a problem with septembers bill (their error) I feel like we are being shafted by them,as they don't make the bills easy to understand (or I am mega thick!) we currently pay…
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Talk Talk nightmare.
[FONT="] [/FONT] [FONT="] [/FONT] [FONT="] My Mother has recently joined another landline provider after being a customer of Talk Talk since 2008 to be told that she has to pay a contract Breakage fee due to the fact that they put her on a new contract in March 2011 ( Something that at 73 years of age she was…
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Looking to improve my BT phone/broadband deal
Hi, I'm currently on BT Option 1 Broadband + Evening & Weekend call plan & BT freeview. This is coming out at around £28 pcm, including line rental. From what I can see, it is possible to get on Talk Talk for around £15pcm or Orange (as I am an existing mobile customer) for around £18pcm. Both of these figures include line…
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Virgin Media GRRRR!
Is there a representative on here from Virgin Media? Ive been having problems with my bills being wrong for months and im talking well over 6 months!! I got to a point where I was going to cancel and go elsewhere but the guy in retentions offered me an offer i couldn't refuse and so i stayed with the promise of this new…
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O2 Xbox 360 Offer not as advertised!
This is the letter I wrote to O2 following my attempt to take advantage of the rewards offered......Please Let Me know if you think it's me thats wrong.......I don't think so! Dear Sir / Madam, I am writing to you regards your Xbox offer for renewal of a 12month Broadband Service. The 3 Items and the first paragraph…
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Problem with landline
Issue no.1 - Phone would not ring when an incoming call happened but the screen would light up and if you answered it you could speak to the person OR it would ring 1 or 2 bells and then stop (and the person ringing would hear it ringing a few times and then just silence) Plugged in an old cordless phone and that seemed to…
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BT Line Rental Saver now requires CPS to be BT ??
I am just coming to the end of 12 months of a BT Line Rental Saver period. My CPS provider is not BT ( but Primus). The terms on the website say that I now have to return my calls to BT if I want LRS. I called them and they confirmed that I had to make BT my CPS provider in order to renew LRS. I said this was not the case…
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How to get Talk Talk off my back???
Hi hope you can help. I rang Talk Talk to cancel my service (I was out of contract) in August as I was moving house in September. My new buyer wanted to leave the phone line connected so I just informed them I would be moving, requested the change of ownership, filled the paperwork when it arrived etc. The customer service…
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Primus Home phone saver
Can anyone tell me the answers: I'm looking at switching from BT to this. I phone Spain regularly using an override number. Can I still do this with Primus and is this the best way to do it? Also to call mobiles through Primus, can i use the 18185 service shown on this website? Thanks.
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PlusNet - is there a cooling-off period?
I have recently moved house, and after a series of delays (not Plusnet's fault) finally managed to get a new line installed and phone up and running, together with broadband. My phone went live on 2nd December and my Broadband yesterday. There are several things that I am now unhappy about and wonder if there is a cooling…
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Strange phone problem
I'm getting a caller (friend of a friend) that calls me on my home phone but when they "hangup" at the very end of a conversation, I don't get the beeping dial tone that indicates the person on the other side has cut the phone call (hungup) from their home phone. It's also happened when this same person has hungup to…
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BT wont give me my mac number after they cut off internet/vision instead of upgrading
I have made 21 calls to BT after I called them to upgrade my internet allowance. Instead of upping the allowance which is purely updating my account they cut off broadband and BT vision so we`ve had no broadband or TV now for a while.They`ve even sent an engineer out who did nothing. I think there just blagging and being…
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bt sharp practice
i would like to make everyone aware that bt will bill you for bundle packages before the end of a contract my bundle package was due to finish on december 15 but a bill was generated for a new period 0n the 4 december and payment will be taken on the 18 december £43 line rental £81 package i signed up for a new package on…
