-
BT Termination fee
Hi guys, need some advice please! (seeing as between you, people on this site seem to know EVERYTHING...) I have recently tried to move my phone line rental to Sky from BT (I already had my calls with sky) - no problem I thought seeing as it's cheaper and I've been with BT for more than 1 year, with a 12 mth minimum…
-
BT Renewable Contract
I am on Unlimited Evening & Weekend Plan on a 12 month automatically renewed contract. My bill for rental charges in May shot up to £13.43. I rang BT on Bank Holiday Monday and was told that the discount would be backdated and applied to the next bill. The bill was paid by DD the next day. My next bill has arrived today…
-
Internet & Sky
Hi I want to get rid of my home phone as nobody really calls me and those that need to contact me (family, friends etc) could call my mobile or email and write to me. They only have to make a quick call or text and I am happy to call them back for a chat. Trouble is I still need a landline to connect to BroadBand internet…
-
"something communications"
Has anyone here been contacted by "something communications" recently, they appear to offering some great deals (I think!) but the only problem is, is thaat i have never heard of them. Has anyone else used or are using them? if so what are your thought? Thanks
-
using a laptop abroad for emails
I am going to portugal for 3 weeks this summer and the only way i will not get fired is if I can access/answer my emails while I am there. Short of finding an internet cafe (we are not really near any) does anyone have any ideas how I can go online without bankrupting myself. someone suggested buy a local portuguese dongle…
-
BT or SKY that is the question ?
Spent the last 3 hours trawling through the various posts and I'm still unsure. Let me explain. I have a BT Landline and Sky Broadband Max, both are working fine. However with the new 12 month rolling BT contracts I am currently in my final month of the 1st year, so I have until 2nd July to decide if I am staying for…
-
Adhoc Call Charges from BT
I've been reviewing my BT bills and found that for October 2008, February 2009, April 2009 and May 2009 I have been charged for:* BT Together Option 1 - Charges for BT Answer 1571 * Charge for BT Caller Display I couldn't work out why the charges were so adhoc so I contacted BT and they very helpful and informed me that…
-
BT exchange
Recently I moved home and wanted BT to activate the landline at new address. BT has sent technicians twice and every time they didn't come but told me that my line has been connected to wrong exchange and I need to ring customer service to deal with this issue. Frankly, I don't know what to talk as this is purely technical…
-
Greenbee/ John Lewis telephone service
Does anybody have any experience of the Greenbee service? Are they any good?
-
Cheapest phoneline: Bt, post office or any other?
I just want to find the cheapest telephone line! I usually call italy one a week and i call some mobile phones and not too many local and national call.. I have to keep a bt line because i have the 02 broadband! I want to be sure i can use overrides! I need the caller ID/caller dispay! Thank you for any good idea!
-
BT Complaint
Hi All, Does anyone know the best person to complain to at BT. Tried to do it through their website 4 times, each time its not been resolved. Any ideas? Thanks Clare
-
BT Line Rental Issues...
I have my line rental with BT and up until last December I was in credit. Then they changed the amount they debited to wipe out the credit (can they do this without telling me?) Having just spent much of the last hour on the phone to them, they have admitted that they have made the mistake of reducing the charge from…
-
Virgin Media Phone Line and 18185
Hi, We have a phone/tv/broadband package with Vrigin Media. The cost of calls is really expensive and I have just been reading through a lot of info on this site about using over-ride services like 18185. On their web-site it seems to state that they will charge 5p connection plust 1p per min to a UK landline when the…
-
Talk Talk nightmare
My boyfriend was talked into switching our broadband and phone line from Sky to Talk Talk by an agent knocking on the door, I wasn't happy when I found out what had happened as we'd had no problems with Sky. I immediately emailed Talk Talk and asked them to cancel the order as I wanted to stay with Sky. I received an email…
-
Talktalk cooling off period
Help needed Was convinced by a talktalk agent to switch to them on 26th may found out today that service was live as of yesterday...is the cooling off period from date of contract or date service starts???
-
Post office homeline - overrides & caller display?
Hello...now i have bt homeline...i wanted to switch to post office homeline... I am wondering two things: * can i use overrides numbers with the post office telephone line? **now with bt i have the caller id free of charge, i am wondering if i switch to post office i will be automatically keep this service free of charge…
-
beware of SKY/THUS PLC
I have checked my online bills and see that i have been charged £38 for thus PLC, I called sky and they say it is sky games although myself nor my husband do not play these sky games!! i done a google search and see many people are complaining of the same thing!!! check your sky bill:mad: does anyone have advice?:mad:
-
leaving bt??
hi, does anyone know if i leave bt mid-contract will they give me the mac code before i pay the contract penalty (fee for leaving mid contract - not sure what they call it!!) i need to change providers but cant afford to pay the final fee in one go so was hoping theyd agree to spread the cost but need the mac code first.…
-
BT problems
hi, posted a while ago regarding sorting phoneline for a new flat, anyway last night I filled in an online order form to the best of my ability, even got my dad to help as awas unsure. Long story short despite filling in the details right the start for the new flat, I wanted the billing address to be my home address. Seems…
-
Incompetent Virgin Media Service
Last month we discovered that we didn't have a working phone line, they eventually fixed the problem and promised us a £4.50 rebate for the time we didnt have a working phone line. We've just had our virgin media bill (we have a 3 product package) Instead of giving us a credit for it they have charged us a "Goodwill…
