"something communications"

redfish

Has anyone here been contacted by "something communications" recently, they appear to offering some great deals (I think!) but the only problem is, is thaat i have never heard of them.

Has anyone else used or are using them? if so what are your thought?

Thanks

Jemma-T

Scammers and fraudsters preying on people who can't help themselves.

If they came to your door you'd tell them to politely f**k off so do the same if they phone. Apply this rule to every one who phones you without your express permission and you'll get a much easier life.

Savvie_Saver

I was contacted this week by them, offering me a phone/tv/broadband deal that seemed too good to be true. I had second thoughts after the call & cancelled my credit card, and I got a very irate manager call me back the next day demanding to know why I had wasted his time. He was very rude, cocky & proceeded to spend 15 minutes telling me how great the company & all its latest important contracts. They probably do exist but I dont want to do business with such an unprofessional outfit. Check out the feedback on their 0845 number!

suttyian

dear redfish ,
i was contacted by something back in jan 09 sounded great ! 19.99 per month internet and phone free 01 and 02 numbers so i signed up in feb they installed it ok including a eight foot mast on my chimney to hold the "node" the phone you get a siemens gigaset looks good all the equipment seems top notch ! BUT!!!!!! after a couple of weeks of getting used to it and connecting wireless to laptop and ps3
started loosing internet connection and of coarse when the internets down you loose your phone as well as the calls are made via the net thats why they are free !
its very hard to report faults and expensive cost me over 11 pounds to call them twice as they keep you waiting then pass you on to a tech engineer that takes another 15 to 20 mins .
i have not had a full month's service and it just got worse i had to keep reseting the modem to get any adsl after problem's got worse they changed my modem and update the software im now on my 3rd modem i had no phone or internet for the past 7 days and when you try to contact them a message says this number is temp out of service !
i have taken advise from consumer direct about how to cancel a 12 month contract because of poor sevice ,so be warned !!!! ,they are a london based company perhaps its ok there but im in manchester and its been very poor , like i said before the gear's hi tech and fine "when " it works i have a lot of patience and really wanted it to work !
hope you find this usefull ,suttyian.:money:

londondulwich

Here are links to some other threads which discuss Something Broadband. The first thread was started around March and the last around July.

http://forums.moneysavingexpert.com/showthread.html?t=1537563&highlight=something+broadband

and

http://forums.moneysavingexpert.com/showthread.html?t=1478463&highlight=something+broadband

and

http://forums.moneysavingexpert.com/showthread.html?t=1833229&highlight=something+corporation

soffletch

Hi I have been with something since jan it took three months for them to install, the internet phone never really worked properly, they do not call you back, they have now said they can not supply my area any more and left me with no landline and i am stuck because i work from home and need the same number they told me an option would be to change my line which i can not do, i have phoned several times, there is never a manager available and they are waiting for bt to send a mac code so i can move to orange which i have been waiting for for over 5 days!!

deadbunny1

we are with something and wished we never went with them our phone has not worked for 2 weeks now its the second time this has happened we have phoned them from our local phone box kept on the phone for nearly a hour before got throw and the custumer service was no help at all they was very rude to my husband ,so we wrote to them telling them we was not happy with their service has we was tricked into it has they said they work along with sky which is not true and they took money out of our bank when they said they will only take money out when they send the paper work and we signed and send it back to them that was a lie we have no paper work only the bill statment once a month ,they phoned us back after a week and told us we can only get out of the contract if we pay £125 to cancile .so please do not fall their lies as we have

likeastar

in june i was called on my house phone as i was running out the door quikly picked it up. was something corporation which i had no clue at the time as they strait away started to talk about my sky box and its warrenty. when i said i didnt need a warrenty they said how about phone and broadband. i accepted as i was ment to call sky that week and sort it. so i gave my card details and waited. the money was taken from my account and a letter stating that evrything would be installed withing 2 weeks. when i noticed it wasnt sky headlined paper instead said SOMETHING. I realised it wasnt right. i called sky who had said they had no payment for me for broadband etc as i couldnt get it from them anyway. I then pannicked n searche dthem online finding this forum. managed to finally get through to them and every person i spoke to seemed to be a manager!!! yet no one could refund my money? i stopped my direct debits and have been calling then since june for refund!! last week i got a guy called craig who promised he would sort it and get the money in my account. NOTHING so all day ive been calling today no answer!! do they exsist anymore from the last post saying liquidisation??? im just so angry they have my money and can use skys name!!

Heinz

A cold call as you were 'running out the door' but you gave the caller your card details?

The call was the voice telephony equivalent of a phishing email - put it down to experience (accept you have lost money because you were foolish) and move on.

DVardysShadow

Jemma-T wrote: »

Scammers and fraudsters preying on people who can't help themselves.

If they came to your door you'd tell them to politely f**k off so do the same if they phone. Apply this rule to every one who phones you without your express permission and you'll get a much easier life.

Well said.

Heinz wrote: »

A cold call as you were 'running out the door' but you gave the caller your card details?

The call was the voice telephony equivalent of a phishing email - put it down to experience (accept you have lost money because you were foolish) and move on.

Exactly. A golden rule when buying anything is only ever do it when you make the call yourself or you go to the seller or you invite them around to your house. Never on a cold call.

TSturdy

I contacted them last March and signed up. They took the connection fee and first months money twice but they did refund that mistake quite quickly. However, after several phone calls to them and several broken promises I still had no phon in May so emailed them asking for my money back. I received 'automated' relpies. Finally got a real live person to resply to my email but still no action. They then took a months money out of my account in June for a phone I have never received. I actually talked to someone in September (or was it August?) and they said they were having trouble with their computer system and hadn't been able to collect or refund any money for months. How unplausible is that - a business not collecting any month in for months?!?! He also said that they expected the computer to be working in the next two weeks. I suggested that they try the good old way of cheque and post. Needless to say, I STILL haven't had my money back! Like I said, NIGHTMARE!!!