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Finding a switched off iPhone 8
My partner lost her iphone 8 last night, no idea where. Used the Find My iPhone app this morning and tried calling it several times, no answer and says it is offline. Please is there anything else we can do? Shes absolutely gutted
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EE Payg
Hi Guys Just got a payg sim from EE with £10 data pac. is there a way of changing the pac to just normal Pay as you go without having to top up every month.
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Giff Gaff - sold phone to giff gaff , no payment received
I recently sold my previous iPhone to giffgaff, posted securely in packaging provided etc, it was in perfect condition when sent, was misdirected by Royal Mail and instead of a 48hr service didn’t arrive until a week later, I was informed it had arrived with a smashed screen and my original offer for the phone was…
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Virgin Media Sim only deal £8 - 8Gb, 5000 mins, Unlimite texts - beware for new customers only!!!
Hi As a VM Mobile customer with 2 sim only deals which have gone up in price, tried to purchase 2 x sim only deals as per this weeks e mail. After trying online and through web chat was told to ring mobile care team. After a lot of time wasted was told this deal is for new lines only and as I am existing VM customer - not…
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Haggle with Three?
Sorry if this has been asked already... Three have a deal available via their high street shops and also via “affiliate” sites. It is unlimited data/mins/texts for £18/month on a 12 month contract. If you go direct to Three it’s not as good and if you are on their existing £20/month contract, it went up 50p last year and…
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EE Poor Cutomer service
Hi Guys, looking for some advice, I have taken over my mums account through Power of Attorney and have found that EE have been billing her for a line she has never used for 7 years!! She has an EE SIM that is billed correctly and the second line bill comes in the same envelope so I have never denied that they have been…
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Lebara 2GB Monthly SIM Only Plan £5
'Lebara 2GB Monthly SIM Only Plan £5, Includes 2GB 4G + 1000 National mins to United Kingdom + 100 International minutes to 41 countries and 1,000 texts.' Hmmm. I'm a victim of the Lyca ToggleMobile breakdown (see separate thread 'What's happened to ToggleMobile?'). Lebara have been promoting the £5 deal in the Metro…
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No more Samsungs for me? S6 needs a battery and running slow.
Had Samsungs for years now, S2, S4, S6. Had the S6 since 2016 when on a large discount end of line clearout. Maybe time for a replacement but there is no way I will be paying current S series prices, time to look elsewhere? Shop suggested the A50/70 which I googled and they have been replaced with the 51/71 now or soon to…
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Porting number to Vodafone - anyway to stop it?
I've been trying to port my phone number to Vodafone since last Friday, every day support assure me it will be done within 24 hours and that it is on the priority queue. It hasn't happened yet. I now want to cancel the port (and the contract) and I'll be asking Vodafone support to do this in the morning, but I have no…
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Scammed by Three! Unjustified termination fee at the end of the contract.
I recently have a very bad experience when leaving a 12 month contract with three. I followed all their advisors’ advice throughout and gave them 30 day notice to leave at the end of my contract, and they still gave me a termination fee. After complaining 3 times, they only agreed to waive the final bill but refused to…
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Vodaphone Customer Service
Ok moved from EE and had mobile number ported over , contract set up and on line web page. Then 2 weeks later I could not make any calls , there was a phone block both Voice and Data. Can take incoming calls, I called up from my home phone and they apologized as the direct debit was not set up, I paid the money owed from…
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ID Mobile
I signed up in Dec - 2 yr iPhone contract. Has been a disaster from the get go and now in a room not far from the router my mobile picks up 4G in preference to my actual WiFi. Is ID mobile boosting the 4G signal? I’ve unwittingly ended up paying over the odds for data.
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15 month old iPhone from Carphone Warehouse - how do I fight my case?
Hi,I got an iPhone XR on a 24 month contract from CPW. It had a fault with the audio which was fixed around August when it was 8 months old in the Apple store as they do when your phone is less than 12 months old. Now it's 15 months old and the same fault has returned. Apple won't repair as it's out of warranty, Vodafone…
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Help!
Hi all, Cutting a long story short, I left my phone in a cab on Thursday
night in Glasgow. I’ve done all the usual things to try and relocate it over
the weekend but am now pretty resigned to not getting it back and am now
looking at options going forward. All been pretty unpleasant! I didn’t have the phone insured through…
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Consumer Rights question - Three mobile contract
Hi, My partner took out a phone contract for an Apple iPhone XS with Three mobile in September 2017 transferring from the EE network. He has always complained about lack of signal compared to EE but has managed until now using mainly wifi at home and at work. He has recently been sent to a different place of work in a…
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Cancellation rights
Hi i am hoping someone can help. I took out a new mobile phone contract through carphone warehouse with Vodaphone at the beginning of February. I have since been in touch with Vodaphone numerous times regarding the non existent connection I'm getting. Today was the final straw when my childs school tried contacting me and…
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Iphone SAR Rating
I'm slightly concerned about the SAR rating on iPhones, particularly as a family member would like one as a birthday present. Looking at some of the articles online the rating is much too high for my liking. I would like to know is there a iPhone with a lower SAR rating (i.e. below 1) and what would be an alternative to…
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newcomer to superphones
Hi,I have bought a Samsung J530F handset. I am amazed that it didn't come with instructions but have been told this is normal. Hmm.I have managed to send a call to a friend and listened to his reply. Where, please on the Web can I learn to go further. For instance, how do I enter the names and numbers of my contacts,…
