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Mobiles

Archives for July 2019

Mobile phone Conract
Hi I am currently with a company for 2 mobiles that I signed a 3 year contract as a review point and handset upgrade is offered at the 18 month point ( so I was made to believe to sign up!) which is now. Ordered two new handsets after signing an agreement which didn't arrive . Now told my credit has been declined so no new…
Vodafone not fulfilling contract!
Hi Guys Its been a while however i just wanted to get an advice on an issue i am having with Vodafone. I signed a contract on October 2018 and had ability to call Turkey inclusive of 500min and last month realised Vodafone started to charge. Started with customer services and ended up in Complaints where i have just been…
When does my billing date start
I signed up to 3 mobile through uswitch on the 7/7/2019 for the £10 a month deal but when does the billing date start from as £11.98 will be taken from my account on the 02/08/2019. Three Advanced SIM 8GB Data Unlimited Minutes - 12 month 08 July to 13 July 2019 £1.97. Three Advanced SIM 8GB Data Unlimited Minutes - 12…
Getting attention of EE retentions
Does anyone know a way to get hold of EE retentions? I would like to join ee and was about to take out a 30 day sim only contract and then call up retentions. It looks like they dont do 30 day contracts now though, so would getting a payg sim and then trying to port out work? Other ideas welcome! Ideally would like them to…
THREE mobile text scam
Has anyone else been a victim of a premium text scam on 3 and O2? My daughter has just found out that she has been paying £3 per month for allegedly signing up to a text service with a company called BEOO. She has never received any texts from them. She rang 3 who seemed aware of the number and the problem but she was just…
How do I find out if my new phone is faulty
I've bought a new archos access 50s mobile phone but I think the battery is faulty but how do I confirm this. I fully charged the phone and while trying to find things I want to turn off the battery have gone down to 88% within an hour and it shows about 7h 20m left but every time the percentage drops the hours left goes…
Anyone used Three or Plusnet Mobile data in Sicily?
I'm looking for a mobile data solution for a trip to Sicily (Siracusa), and was wondering if anyone had any experience of data roaming with Three or Plusnet Mobile? If so, was the network reliable, and fast enough for video streaming?
Using SD card for photos.
My mobile is an Alcatel Pixi3. I would like to use the SD card for photos,but there isn't the option to do this in the camera settings. Any help would be appreciated. Thank you.
Giffgaff customers 'can't top up' due to website issues - MSE News
Customers of mobile network Giffgaff say they've been left unable to top up their phones this morning due to issues with the company's website and app...Read the full story: 'Giffgaff customers 'can't top up' due to website issues' Click reply below to discuss. If you haven’t already, join the forum to reply.
Parking a mobile number
Is it possible to cancel a contract and keep the number but not allocate it to another phone ie park it? I'm in the middle of changing providers but will be abroad for a few months so don't want to take on another 'contract' till I get back. Any ideas?
Has anyone used a STAC before?
If so would you mind describing the process? My understanding is that it's the same as a PAC except you don't keep the number, effectively it's a way of cancelling your contract without having to deal with your network. It should work like this: Get a new contract with a new network Ask old network for a STAC Give STAC to…
We contract
Hi, I opened up an Ee mobile contract account over a month ago and ported my number over to them. Today I received a letter saying my some of my plan charges are going up from August and I can leave without early termination charge The mobile was bought from another retailer. Wondering if they terminate the contract what…
New battery in phone waste of money?
Hi, I've had a Samsung Galaxy S7 for about 2 years. For the last few months I noticed that I had so little battery by about 4pm that I had to plug it into my car usb to keep enough charge in it. Don't use it for much, emails, text messages, maybe half an hour of sat nav per day. Took it into a local Mr Fix shop and had the…
EE contract mobile unlocking.
Hello. My 2 year min contract ran out 2 days ago and i will be porting out soon. I have a PAC and a PAYG sim which i got yesterday. My S8 is locked to EE according to EE and i need to unlock it and today i tried but on my EE account page where my device is listed if i click upgrade options it says i can not upgrade until…
Moving mobile by text
I have had a PAYG brick as a phone for some years now firstly with Orange and now EE. Does the new system of getting a PAC work on this type of contract (I just top up when required) so that I can get a new phone (on contract) but keep my phone number? Thanks for any help.
Xiaomi savings
Those looking for a new phone may want to check out Xiaomi's sale at https://event.mi.com/uk/sales2019/summer-sale-round2 If you create an account, there's extra savings. The Mi8 64gb works out at £209 - if 64gb is enough for you, and you are happy with last year's model, this is a steal I have the 128gb version and it's…
Suggestions for a solid emergency handset
Hello alllll, Looking for suggestions for a good value emergency handset to stick in my car. I've had the Nokia 100 for the last 6 years, but last winter killed it off. Ideally I want something where the battery will last a good few months if the handset is switched off - something I can rely for those rare situations when…
Virgin Mobile - Is it working?
Have ppl got a signal ?
new switching rules
So i am wanting to leave my ee contract and go to another network, but want to keep my number. I got a PAC, along with how much it'll cost to leave slightly early Am i right in thinking i only need a PAC, and not a STAC?
BT fail to give me my PAC
BT wont give me a PAC by text, nor can I get via website - should they be fined?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Mobiles

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