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Mobiles

Archives for April 2018

Problem with loudspeaker
Hi I have a Galaxy S5neo. Just recently if I make or receive a call, when I press the speaker icon nothing happens, it doesn't come on. The phone rings as usual. I can still hear the call if I put it to my ear, but not on speaker. I trawled the web but no luck, anyone know what to do?
Best places to buy Refurbished iPhone 6 or 7
Where are the best places to buy a refurbished iPhone 6 or 7 from? Any recommendations would be appreciated and preferably looking to buy one outright but willing to consider other solutions.
Carphine warehouse, mobile contract, credit score, debt
2014 i went to carphone warehouse to upgrade my phone to a new one. The staff said if wanted a new phone i would have to get a contract. So i thought ok well ile do that then. Not 5 mins later they then realised i could actually upgrade, so i did, i upgraded to a NOKIA Lumia 735. The staff in CPW apologised and assured me…
Vodafone / iPhone contract questions ..
Howdy! I have always been a Vodafone customer since 1999. I have always had iPhones since iPhone 4. I now have the SE I received a phone call today, but believe it or not the reception from the call centre to my living room was poor. The person who called me wasn't very impressed when I told her she sounded like she was…
Smartphone around £80
Hi can anyone advise on a good smart phone for around £80 please. I have had a look and I see the vodaphone smart ultra 6 , Thanks
Delight Mobile
Hi, I am experiencing trouble with Delight mobile on three fronts: 1) when I try to retrieve messages calls to the voicemail service cut-out immediately; 2) the mobile internet connection frequently disconnects for long periods even in locations normally trouble-free; 3) the customer service number is constantly engaged…
Huawei P20 Pro & Bose Promo
Hello! I'm just wondering if anyone has had any success claiming the Bose headphones promised with the Huawei P20 and P20 Pro pre-orders? I ask as I pre-ordered the device over the phone on 29/03 and paid an early upgrade fee in order to claim the headphones -- I needed new ones and the offer of free headphones worth over…
Why mobiles.co.uk offer cheap deals?
I'm thinking about buying Samsung galaxy s9 by mobiles.co.uk. The question is can they be trusted? The thing is that they offer Samsung Galaxy S9 64GB Black with Vodaphone for only £30 which includes unlimited text, min and 16 GB DATA. (+£125 upfront cost) It sounds awkward to me since buying only s9 with instalments is…
Unrecognised mobile subscription
Hi, We have EE 4G broadband at home, as the only other option (BT) is next to useless. We have an EE SIM in a HUAWEi router. Unusually I checked my online bill yesterday (yes I know I should check more often) and saw some strange items listed under the 4G account, 5 items at £4.50 a time. I phoned EE to check what these…
Do I really need USB-C?
I'm looking at the new Moto G6 phones and the toss up is between the standard G6 and the cheaper G6 play. One of the differences is the latter doesn't have the newer USB type C connector, instead it makes do with the standard Micro USB port. I've seen a lot of phone reviews of all makes bigging up the latest things like…
mobiles.co.uk trick to lure in customers?
I saw this in the MSE newsletter the other day: https://www.moneysavingexpert.com/phones/compare-samsung-galaxy-deals#tab1 A Samsung S9 for 190 downpayment and £23 pm with Vodaphone.( 190+24*23 = £742). Discounting about £10 per month for SIM only deal ( 10*24 = 240), you can have the phone for £502 which sounds like a…
Scammed? 001888 7567591
Hello, So had to call Tumblr regarding an issue so i Googled their number and the following number came up 001888 7567591 They seemed very shady and took a while for them to say they where from Tumblr...they passed me around a number of times and then tried to charge me for £300 for an issue that should have been done for…
Buying a Samsung Galaxy S8 plus
been an iPhone user for several years but want a change and think i am going to go for an S8 plus. I dont think the additional features of the S9 plus will tempt me in, S8 seems more than equipped. wheres best to buy an S8 plus from please? Seen a couple of websites where they are between £450-£500 which seems very cheap…
Virgin Mobile -Voicemail PIN & remote access
I've tried to get Virgin Mobile to enable Voicemail PIN access, so I can listen to my voicemail from another phone. They've tried 3 times so far, they give me a PIN, the say wait 24 hours, I should receive text messsage confirming it is active, which I never receive. I try to listen to my voicemail from another phone, use…
iPhone 6 battery replacement
Hi, new to using the forum. This week I sent my iPhone 6 off to apple to have the battery replaced through this reduced £25 deal. I stopped using the phone near the end of last year as the battery would not hold a charge and wouldn't accurately tell how much power was left. Anyway to cut long story short, Apple have…
Blackberry stopping services
Has anyone come across this problem? I have an old Blackberry Curve 8520 which I have been using on a PAYG top up with EE for many years. On 12th April the services were stopped without warning and it was only when I rang EE that they told me no more PAYG services available from 10th April. I've now been told by both…
How can Vodafone flout the EU roaming laws?
Hi I recently found out about Vodafone Basics sim only deals which as a supposedly "new user" I'm not allowed to send links here to. The deals don't seem terrible except for the small print at the bottom of the web page: Vodafone Basics plans are for use in the UK only. Roaming is unavailable on all Vodafone Basics SIMs as…
Keeping PAYG Sim Alive
I know pay an go sims normally deactivate after around 6 month of no use. I was just wondering is it possible to keep the sim alive just by receiving a call to the number or does it need to be a dialled call and text sent? The sim I am specifically asking about is from the 3 network.
anyone had issues with Vodafone ?DPD deliveries
Has anyone ever had issues with Vodafone and DPD delivering their new phone? Mine has been out for delivery all day, it was supposed to be delivered between 9.48 and 10.48 but the tracking though hasn't moved since about 9.30. I've phoned Vodafone who have in turn called DPD who say their driver is not answering his phone…
Help - three saying I owe money after 10 years
Hi not sure what to do. Three recently contacted me saying I owed them over £300 for a contract 10 years ago! The money has been building up as I didn’t pay apparently. It states on the letter that they couldn’t contact me .. but why now? I’ve been on the electoral roll at all of my addresses and they had my email address…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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