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Text message colours
I've recently changed my android phone, one of the things I have noticed is that the text messages from different recipients are in different colours, any reason for this? Also... anyone using RCS on there handset?
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Carphone warehouse upgrade issue
So my girlfriend was due an upgrade on her Sony Xperia z5 compact and had recently gotten a new model due to a broken screen on her old one. So given the phone was reasonably new she decided to go for a sim only contract this time and make a plan to upgrade the phone separately. She was due the upgrade and had plans to go…
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Three out of bundle price hike
See: https://www.theregister.co.uk/2018/04/20/three_uk_mms_price_increases/ I guess it will not bother most folk, who uses MMS anyway?
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Advice please - Virgin mobile overbilling
Hi there, can anyone help please I'm getting nowhere with Virgin. I spoke to them in August 17 having discovered they were billing me for a SIM I don't have and have never used. We only discovered this after trawling through bank statements (which clearly we should do more often, oops) I don't receive statements for this…
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Closed Vodafone account showing as active
Hi, I took out a sim only deal approx. 2 years ago with Vodafone. My own mobile provider topped Vodafones deal, so i stayed with my original contract. I cancelled Vodafone within the 14 day cooling off period in the shop i took the contract out. Ive had no problems with the account, or been chased for any monies. The…
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Using mobile phone abroad for a year
Hoping for some bright ideas. I am going to be living in Africa for 1 year but I'm hoping to still be contactable by phone call or text messages even if only when I'm on broadband. I'm with O2 and was hoping to use TuGo but they have stopped it. I see that Three do an equivalent service but it says can only be used in the…
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screen protector (full screen) for samsung s7
Hi, Have a samsung galaxy s7 (not edge) and am having trouble getting a screen protector that covers the whole screen. All the ones I have tried leave a 1 mm gap at each side of the screen. Could anyone recommend one that they know covers the whole of the screen? Thanks!
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LG v10 asking for phone puk code?
Just had my phone ask for the phone puc, can anyone recomend anywhere to get it? It was bought in the US sim free so I can't to the supplier and LG don't sell them in the UK? Thanks
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Warning to users: Vodafone / Red entertainment on renewal
Hi all So I took out a Vodafone red entertainment plan approaching 4 years ago, which included 2 years spotify for the contract. The original contract ran from July 2014 to July 2016. I upgraded early (Voda allow you to up to 75 days before the contract ends) in May 2016. That upgrade was to another Red entertainment plan…
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Consumer Law for iPhone 6
I bought an iPhone 6 from the Apple website on release, in September 2014. Around June 2015 I noticed that it had a slight bend(at the time the iPhone 6 was known to be bendy) in it so I took it into the Apple store and they replaced it for free, because it was in warranty. Recently I upgraded to iOS 11.3 and this made my…
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Tesco Mobile Locking 'Sim Free' Phones on sim insert
Silly question to ask from someone calling themselves 'The Phone Guy' (I repair old baker-lite phones as a hobby) - but hoping someone can help. I had an iPhone 6 plus gathering dust in a drawer. I bought it from John Lewis in 2015 - Sim Free, not locked to any network. For a year or so I used it on Giff Gaff before…
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Samsung S9 battery life
I got a new S9 from MobilePhonesDirect just under 30 days ago. The battery life is awful, even in battery saving mode, notifications turned off. I've done all the necessary to try and make it better but I disconnected it at midday yesterday and it was nearly dead by 9pm with moderate use. Anyone else having any issues?…
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Odd wifi query
Hi all as most families do we run multiple devices from our home wifi. However in the last 3 weeks my sons phone will no longer authenticate to the 2g connection it can see. We are on virgin media, 2g and 5g, and every other device connects, just not this one. I even tried doing a hard reset of his (android) phone but to…
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4g roaming on three
I see on the smarty network website that they will start 4g roaming in june, so being as smarty is owned by three, can we on three look forward to 4g roaming to? Lets hope so.
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PAYG Sim required
What is my best bet for a sim for a basic payg phone no minutes and no credit expiry.
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Google Pixel problem - who is responsible?!
Hi, I took out a contract with mobiles.co.uk on the 14/3/2017 for a Google Pixel phone with EE. The phone was working great up until a week or so before the 1 year anniversary of my contract when it restarted about 5 times in a row (each time failing to actually boot). After the 5 times, it finally booted and behaved…
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Early Termination on Mobile Contract?
I know this gets said a lot but this is actually for a friend :) Was out walking the dog with a pal and he said he got a letter from a company saying he owed 300 and something pound on an old mobile contract ... I bought this phone off him when he was done with it, so I think he was telling me in case they lock it or…
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Please help to get a court order-non party
Hi all, I am posting this to get help and great advice with regard to a court order to obtain evidences as Fraud happened to my phone account. Police team is investigating the case . They arrested a Suspect too. The police team requested evidences to implicate suspect and put the matter before court . When all these…
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New Mobile? - transfer your contacts etc
Finally took Martins advice and moved yesterday from EE to a couple of SIM only deals with Tesco. It's less than half of our previous bill! Fantastic - except when we tried to move contacts from an old iphone to a new android - never the twain would meet. After 3 hours, 3 calls, I finally took both phones into Tesco. No…
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Possible password security issue at Virgin! Check your acc.
Just found a what could be a major issue at Virgin, I found this on Virgin Mobile, but it could be across all Virgin accounts! I called about an old account where I'd forgotten the password, the agent give me the 'password prompt'. Now I've never setup a password prompt, I was never asked to when I set the acc up. Turns…
