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Apple charges £146.44 to repair known fault with iPhone 6 Plus
http://www.bbc.co.uk/news/technology-38026003 How can Apple get away with charging to fix a known fault? The supplier is liable for the costs of repair under: * Section 48B of the Sale of Goods Act if supplied as standalone goods * Section 11N of the Supply of Goods and Services if supplied in conjunction with a service *…
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PAYG provider change and handset change
I would be grateful for some advice as I'm a pensioner who is not very savvy when it comes to mobile phones and networks. When I retired 9 years ago I purchased a Nokia no frills mobile (non-smart phone) from an Orange shop on a PAYGO basis. I previously had a company paid mobile. I do not use the phone very much -…
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Vodafone....shambolic billing
Hi Due to shambolic billing from Vodafone over the last 2 bills, I cancelled my direct debit with them this week. However there online chat people say they requested a payment on the 16th November 2016.....now I know that payment won't get paid because I cancelled the direct debit. At what stage will Vodafone get notified…
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Setting up my daughter's phone
Hi Today my daughter got her first phone & I'm in the process of setting it up. I want to make sure that I set it up to try and keep her safe on line. I need to log her phone into a Gmail account & I'm debating whether to set it up on my Gmail account or to create a new Gmail account. I like the idea of using my email…
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Bizzare issue using the My3 App
Hi all, Just spent half an hour on the phone with no answer so will see if anyone else has had the same issue... When I view my bills online via a computer all is fine and all my details are correct. When I use the app via my phone and view a bill my address is different (only 2 doors different) along with a different…
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Cheap Smart Phone
I need a cheap smart phone, nothing fancy, to control some smart devices (Hive hub and smart lights) and maybe make the occasional phone call. Is this any good for that? https://www.carphonewarehouse.com/vodafone/smart-first-6.html#!colour=black&dealType=pg
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Still paying contract when finished
I was in a 2 year contract with O2 but that ended in April and have still been paying the original tariff when the phone is already paid off. Does anyone know if there's a way of claiming this money back or do I just right it off?
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EE or not EE- that is the question!!!
My daughter has just bought a new phone (well, second hand but new to her) and wants to stay on her current Dolphin plan on Orange as well as keep her current phone number. Her current phone takes a standard sim and the new one a micro sim. We were told that if she orders a micro sim, she can keep her number and any…
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PAYG sim card
Looking for PAYG sim card for child. Want the cheapest and value for money. Seen Rocket Pack £5, any other company offers more? It must be bundle. Thanks
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Vodafone Bill :(
Hey! I'm really hoping someone here can help me!! So, last year I received a bill from Vodafone for £456.12. After many phone conversations with them, they insisted the bill was correct. However, I am positive that I did not go over on my bill, especially by that much. I did not pay this and sought help from my University…
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How do I know what type of screen protector is on my iPhone?
Got a second hand iPhone 5 and I can see that there is a screen protector of some type on it. How can I tell if it's just a plastic flimsy thing or a glass one? It doesn't have even the tiniest air bubble in it, so I'm reluctant to peel even a corner off to find out as I know I wouldn't be able to get it back on without…
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T Mobile waste of time
I have been trying to log into my T mobile account and even changed my password and received an email saying it had been changed yet I can still not log into it .I even went on live chat online to a customer assistant who blithely told my that perhaps my emails address was wrong weird that as I had received an email from…
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Mobile Phone Bill Charges - 700046097
For a few months now I have been stung with £18+ in extra charges showing as this number: 700046097 How do I go about reclaiming these charges and stopping them from charging me any further? I don't seem to be receiving any texts which I can reply STOP to.
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My new iPhone is faulty, they want to repair or replace it, but can I just refund?
Hey MSE'ers So I bought the iPhone 7 Plus a short while ago from the online Apple store, but it's after the initial 14-day returns period. At first I was pretty happy with the phone. Recently I've noticed a few problems with it, and whilst on support chat with Apple I even realised another issue with my handset - so they…
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Recommendations for Bluetooth earphones for iPhone 7?
The iPhone 7 only has one socket, shared for both charging and earphones. This means you can't charge it and make phone calls at the same time, except for short calls where you might not need both hands free. One of the few ways around this is to use Bluetooth earphones. I bought two sets of Bluetooth earphones from eBay…
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Orange/EE PAYG issues this week !
Apologies if this has already been posted, I have an Orange. PAYG mobile that I generally top up by around £20 a month.this amount normally lasts between a month & six weeks Not the case this time ! Added credit on 09/11 then received a text on the 13/11 stating I was low on credit again !, I have just spoken with them &…
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Nokia 1100 battery and SIM problem
I have a 2005(ish) Nokia 1100 I only use occasionally. Recently the battery started to run down faster than usual so I installed a new one. When I switched the phone on an “Insert SIM” message appeared on the screen even though the SIM was still inside. When I put the old battery back in the phone is working fine. My call…
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Three inTouch app - drawbacks
I'm considering moving from giffgaff to Three for three reasons: * I want to pay for only what I use, i.e. 1p/MB rather than having to buy more than I need and then waste what I don't use, e.g. 500MB, 1GB etc. There's wifi almost everywhere I go in London now so my mobile data usage can be very low in some months, but is…
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iPhone 5s water damage
My idiot son dropped his iPhone in the toilet , we tried the bag of rice thing but the phone is completely dead . The phone had no insurance and I am wondering what it might cost to get it repaired , I can get to an Apple Store so would it be best to take it there ?
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Virgin 3g to Virgin 4g via ?? PAYG network
Currently paying £8 a month on Virgin mobile (3g) rolling 30 day sim only, now that Virgin mobile they have started offering 4g I'm looking to change to their £9 a month 4g package, I'm in now rush and thought I could get some cashback in the process porting out and back in again. As I've not used a PAYG sim for quite some…
