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can anyone help - my phone has gone mad!
I have a Sony Xperia on a modest monthly sim only plan from Orange/EE/bt. I only use it for calls and texts and sending the occasional photo to family members via SMS. I never approach using up any of my plan elements each month. Yesterday I had to drive from south London to Norfolk to meet my sister. Before leaving I…
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Grr - Carphone warehouse
OK so it is Black Friday and it might have been too much of a bargain but I ordered a Samsung Galaxy PAYG S7 online from Carphone Warehouse for £0.00 and £10.00 top up :rotfl: Had confirmation e-mail and spoke to call centre re the delivery etc and now they have cancelled it. :mad: Suppose I guessed it would happen but…
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EE and Mobiles.co.uk
Can anyone tell me the type of contract involved or how to find out without buying first. Essential, 4GEE or 4GEE Max. It doesn't seem to want to easily tell me on the mobiles.co.uk website or I being a pleb and not seeing it. I want to know if roaming would be included.
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Please help! Carphone Warehouse problem - I think they lost my phone it's been 4 week
I have basically been without a phone for 4 weeks because of the incompetence of The Carphone Warehouse. I still haven't got a resolution either. Bought phone in June. Come end of August I notice the speaker is distorted and clearly broken. Take phone to shop to see if they can fix it - can but no spare phones. Try ringing…
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mobile phone contract credit checks
Just curious but are credit checks for contract phones as in depth as say applying for a loan or other finance? Or does it vary from network to network? Thanks
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consumer law
HI can someone help or advise please, Mobile contract with virgin 2 years got iphone 6 plus, never told 12 months warranty or i could take insurance. now 16 months into contract phone as packed up completly because of the ios10 upgrade, virgin say apple should fix, apple say virgin should fix because of consumer law that…
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Hot O2 Deals + Amazon vouchers
Logged into wifi in Costa last week and joined O2 Wifi Just got an email from O2Wifi offering range of offers with up to £70 Amazon voucher (Samsung S7 deal) plus a load of offers from other retailers
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Wanting to buy a NEW iPhone 5 eBay?
Hi all, I'm looking to buy an iPhone 5 32gb for Christmas, but I dont want a refurbished one. Cant get a contract as I have very poor credit history. I had a look on ebay, some claim to be new, but feedback states they are refurbished too. Others have Apple Warranty Expired. Others appear to be genuine. Any advice? I'm…
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Unlock phone
Hi all, does anyone know how to unlock a Samsung trend 2 lite?😁
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Loophole? Poor EE Customer Service
Hello All, I have received really poor customer service from EE recently, including 3 faulty insurance replacements, tears, a £150 charge on my account that shouldn't have been there and a complaint to OFCOM. The events go as follows. I get sent a replacement device, doesnt arrive as i was stuck on M25 (My fault, I know) I…
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Old Sony (c1905) vs Samsung J5
My old Sony C1905 (4gb's) has every app under the sun on it. They all run fine. I tried out a Samsung J5 (8gb's) and could hardly get any apps onto it, as the memory was full. Why is this? And I do need a replacement for the Sony,will a 16gb Samsung take all my apps?
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Credit Check for a mobile phone contract
Hi all, I'm with o2 at the moment but my contract is up soon. I was looking around for a deal and Vodafone were giving me the best offer so I tried to join them yesterday. However I failed the credit check somehow (I have 999 out of 999 on experian and have never missed a payment for anything - mortgage, utilities,…
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Spam Text - Should I Respond
I got this message via text this afternoon: FreeMsg: Thanks for subscribing to FiiTR! http://c.fittr.com/Koq9 24hrs free then £2.99/week until you send STOP FTR to 80206. Free Helpline 08000885466 Needles to say I haven't knowingly subscribed to anything. Do I respond to it, or do I need to get my mobile provider (EE) to…
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Advice on vodafone
I have a vodafone contract which is about 8 months old and have moved into a property with poor signal indoors. It shows 4g then jumps to H and then my calls end. My mobile Internet is not too bad. I spoke to vodafone who said somebody will call me back to discuss getting a sure signal box. Nobody called and my calls are…
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How long should it take to issue a PAC code?
Hi all. Signed up to a 1 months rolling contract with freedompop network, biggest mistake so far. I have requested my PAC code in writing on their forum 14th of November (apparently this is their correct procedure) which is now over a week ago. I have received 2 messages, the first one stating they have received my request…
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Virgin Mobile Contract Woes
Hi, I'm hoping someone can help me please. I took out a mobile phone contract from virgin mobile and gave them my pac code to transfer my old number over. However I've got no mobile coverage inside my house and so want to cancel. When I ring them they tell me they don't have any record of me as a customer or my mobile…
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MSE News: Apple offers free battery replacement for faulty iPhone 6s handsets
Tech giant Apple is offering free replacement batteries for certain iPhone 6s models after a fault was detected... Read the full story: 'Apple offers free battery replacement for faulty iPhone 6s handsets – how to check if you're eligible' Click reply below to discuss. If you haven’t already, join the forum to reply. If…
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Upgrading my O2 Tariff. Will I be enrolled onto O2 Refresh?
When I was looking at various tariffs, I noticed O2 offer their Refresh service on 20GB data plans. However, I got an iPhone 7 Plus with them on a different tariff of 5GB per month. Realising that I'm using more than 5GB per month, I just changed my tariff from £40 per month, to £50 and this starts in December. The £50…
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Keeper password manager automatic renewal
Keeper (Security) is a password manager I have used for two years. Just a warning that they autorenew 14 days before and take money out of your account without confirmation or reminder. This is worse than insurance companies at least you get a reminder.
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Ending a mobile phone contract
For those who are nearing the end of their mobile phone contract term, remember, if you dont wish to continue, you must contact and cancel as per the T&C's. Also remember when you ring to cancel to record the conversation and/or otherwise retain proof of request to cancel. It is not unknown for mobile providers to enter a…
