We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Upgrading my O2 Tariff. Will I be enrolled onto O2 Refresh?

Options
Jlawson118
Jlawson118 Posts: 1,144 Forumite
Ninth Anniversary 500 Posts Name Dropper
When I was looking at various tariffs, I noticed O2 offer their Refresh service on 20GB data plans. However, I got an iPhone 7 Plus with them on a different tariff of 5GB per month.

Realising that I'm using more than 5GB per month, I just changed my tariff from £40 per month, to £50 and this starts in December. The £50 tariff is the 20GB one.

Will I be entitled to O2 refresh? Or is it only if you start on this tariff you get it?

Comments

  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    When you log in to my02 do you see anything relating to an Airtime Plan and Device Plan?

    If not and it doesn't show from your next bill in December you are paying for your airtime agreement and phone cost in the £50/month 'upgrade' meaning you'd face a hefty sum if you upgraded early.
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.