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Android 6 problem
I updated my Sony Xperia Z3 Compact to Android 6 on Monday night, and since then, 3 times when texting, and sending, I've got a pop-up message saying, "can't send an empty message". The message is there waiting to go, but I have to re-start the phone, re-type the message, then it goes as normal. Anyone experienced/heard of…
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three contract
I have just upgraded on the phone last week to an iphone 6s with three for £53 a month. Now its on their website offeringthe same deal for half price for 6 months 4 days after i upgraded. Where can i stand with this? can i call them and ask for the same deal by cancelling and retaking the same contract?
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Confused over billing period.
My mobile bill came out today yet a week ago I negotiated a better deal but the money came out at the higher rate I couldn't get a clear answer from the customer service on if bills were paid in arrears or advance as they said bills were charged in advance but then said the payment covered May-June which makes no sense.…
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Possible faulty phone, need to know my rights!
I have a PAYG smartphone I bought outright from the Carphone Warehouse in January this year (I use it with Giff Gaff) but it's been playing up. Who do I complain to/ who fixes it? Carphone Warehouse or the phone manufacturer?
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Samsung Galaxy S5 - unlocking
My sister has a Samsung Galaxy S5 and it seems to be locked. Is it possible to unlock it, and if so can she do it herself or does she need to obtain a code from somewhere? At what cost?
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Best sim deal for abroad (Isle of man)!
I'm presently with virgin on a £5 per month rolling contract with 250 mins, 1gb data and unlimited texts. Now I'm of to the Isle of man soon which virgin regard as abroad and so incur extra charges. I' m anticipating making quite a few calls and texts so does any body know a decent sim card I could use for the duration?
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Can I port my talkmobile number to "3" payg sim
Hi all, I know I can port a number to another provider if I'm on a monthly contract but after searching the "3" website I still can't find a definitive answer to my question........ Can I port my talkmobile number (with PAC code) to a "3" payg sim? Thanks for any help..........
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MSE News: Vodafone to increase out-of-bundle costs – but you may be allowed to dodge
The cost of Vodafone out-of-allowance calls and texts and other non-standard charges will increase from 23 July...Read the full story: 'Vodafone to increase out-of-bundle costs – but you may be allowed to dodge the hike' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how…
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Best sim only deal for texts to Canada
Hi All, I need some advice. I am with Giffgaff on a £7.50 sim only goodybag (250mins and unlimited texts) and it works great for all my UK calls and texts. But I need to text my sister in Canada a few times per month so after asking on the giffgaff forum I know I can do this by adding an extra £10 of airtime credit to my…
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advice
i have 2 question 1..my phone is broke its on o2 contract and 7 months left, so i want get new contract with diffrent provider,if i do that can i trasfer my o2 number to new contract?i know u can do on pay as you go,but im on monthly so can i still transfer my old number? if i can what happen to my free mins with o2 they…
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global sim card suggestion
I currently use Truphone and am happy with them - reasonable rates, helpful customer service and free to get in touch with - my only gripe is there short ring time before going over to voicemail - maybe seven rings - not really enough time to get your phone out of your pocket - there are various mentions on google about…
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PAC Code
I wish to give Talkmobile 30 days notice to terminate my 2 year contract. On doing this I requested my PAC code and was told they cannot give me a PAC code unless I tell them who my new provider is. I have not arranged a new provider yet as I only want a sim only deal and my contract with Talkmobile is valid until 15 July.…
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Vodafone tarrif wrong and no upgrade phone
I'll try and keep this simple, but after some help in what my next steps are please. I have 3 phones on my account with Vodafone. 2 HTC's and 1 iPhone. The two HTCs were due an upgrade in December but due to liking the phone we only just upgraded at the end of May. I called up and wanted the HTC A9, got talked into getting…
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o2 ripping me off by not honouring their (recorded) promises.
Its quite easy to get emotional when you deal with a company and they start messing you about, but im going to try and just present the facts and see if anyone can help me, maybe even O2 themselves, but I doubt it. 25th of May this year sees me buying a new phone as an upgrade. the phone was a Samsung Galaxy S7 Edge. At…
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Help please
I have samsung galaxy S5 MINI , screen goes black sometimes and cant see anything but phone is on but no screen, i tried to take battrey out and press but it not working, i took to phone shop the guy said its software issue. i looked at carphonewear house webiste it says they fix software for £30 , is there any other way…
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Sim card for US
Going to US for about 10 days. Looking for a cheap sim card to keep in touch with relatives while there. Won't use many minutes, texts or data, purely a back up. Happy to buy one there if suitable. Any suggestions forumites? Thanks in advance
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Carphone Warehouse - Upgraded phone instore and can't exchange it?
I'm posting on behalf of a friend. She went into Carphone Warehouse and upgraded her EE contract to a new iPhone. She got it home and changed her mind. She went back to the store yesterday to return but they said she's not allowed to. The product is still sealed and hasn't been opened. She just wants to change to a…
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Sending tx abroad with virgin mobile
I have a 30 days sim with virgin and get free txs and calls every month. Does anybody know if I send a tx to a friend with a uk sim abroad will it come from my allowance or do I need to pay extra? Thanks
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Need Vodafone rep help
Been unable to receive incoming calls for 2 months and texts are not sending now. Done live chat around 16 times and called 14 times. have also visited shop on 6 occasions but i keep getting fobbed off. They have swapped sim but new sim has same problem. have tried different phone just in case it was phone but problem was…
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ee invoice problem
I do not have an account with EE or Orange or T-mobile but I have received an invoice from EE as a new customer - telephoned them to complain and was told the account was already noted for fraud - how or why did someone use my name and address - also seems EE did a credit reference check on me and that it might take six…
