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faulty mobile which has been refused for repair
Hi need some advice... I got a Samsung Note on a 2 year contract on 16th December 2012. Its on o2 but I got it through Carphone warehouse. About 4 months ago I slipped and fell, phone was in my pocket and it ended up with a few small cracks on the screen in the top right corner. However the phone was still in full working…
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Mobile Cash Mate
I recently sent my mobile off to Mobile Cash Mate and I don't know what to do next. I was offered £120 for a Samsung Galaxy S2. I then got an offer for only £60 due to "Your phone has cracks on the bezel around the outer edges. Your phone has chips around the camera. Your phone has scuffs/chips around the edges of the…
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which company offers best 0844/0845 cal charges
Current have a 7.50 pm package for 250 mins calls and 5000 texts which is more that adequate for my needs but have to call 0844/845 numbers few times each month which more than doubles costs and last month tripled it. (tescomobile) I am very happy with service and coverage - but these calls are expensive with them. I have…
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Vodafone
Ok basically Vodafone have been messing me about they kept getting my direct debit wrong not taking payments at the beginning of the year, I amended my DD in August hoping finally things were going well. But oh no I was wrong! I was cut off tonight and i'm being told I owe around £350, after a lengthy discussion on 24/7…
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early upgrade vodafone
My phone screen has completely packed up today - I previously washed my phone last xmas and am under contract so bought a pay as you go. I am eligible to upgrade with vodafone at the beginning of February is there any way I can do this early ?
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smartphone GPS advice & My Tracks
I hope this is the right place for phone technical advice - if not please let me know. I have a Sony Xperia U and I want to use My Tracks - but the GPS keeps dropping out. O2 advised that I need to be always connected to G3/Mobile Data whilst using My Tracks etc. Is this true? Ta Roy
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Best place to get PAYG smartphone and phone suggestions
Hello I am looking for a smartphone and can not seem to think of any other sites that sell PAYG smartphones. I am hoping someone on here can help me. I have had a look at the Carphone warehouse, Phones4U, supermarkets, Amazon, Argos and a couple of networks. What good sites have I missed? Ideally looking for the Huawei…
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Blackberry and PAYG Need A Cheap Sim
Hi My daughter has inherited a Blackberry on Pay as you Go. I understand Blackberry charge for BBM service, she will only make a few calls and texts a week. Can anyone suggest a cheap sim card - this phone is unlocked. Thx Amanda.
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My Orange signal is very poor, any cancellation options?
I've had enough of my Orange signal, it's been poor for many months now. I took out a 2 year contract in July 2013. Anyone had any experience of cancelling this early?
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Cancelled Contract
Morning all. I'm not sure if this is the right place to post this but i will anyway. My brother in law had a contract with orange. we went in to Phones For You and he took out a new contract with vodaphone, Phones for you gave him the money to buy out of his current contract. We went home and phoned orange and arranged to…
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Amazon £70 voucher
I have purchased a sim only contract on T mobile after following the link on MSE website. Using this link I should have got a £70 amazon voucher after buying the £11 a month sim. I have contacted T mobile and they say it should come from the 3rd party which I assume to be MSE. Has anybody got any ideas about how I can take…
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best mid range phones and deals at moment?
So my contract (24 month) is up next month and my upgrade day was today, I got a call from carphone warehouse earlier trying to offer me a deal, little bit pushy ''this is a great phone we can offer best deal you will get blah blah'' said I wanted to research the phones myself first before committing to anything just yet…
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Giff Gaff billing problems
If your on GiffGaff check your balance... I just logged in and £10 has vanished off my balance, some similiar posts dated today starting to pop up on their community forum. Possibly another Goody Bag renewal screw up... just when it had all being going so well. Guess it means contacting a grumpy 'Agent' :(
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Does order confirmation mean I have passed credit check?
Have ordered a new phone from Mobiles Direct and have got an email confirming order. Does this mean I have passed credit check or do they do that overnight/tomorrow and then process order? Thanks in advance
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So I'd like a new handset to use with my free T mobile Sim...
I've currently got an old HTC Wildfire S, I figure I could continue using it, but is it worth me buying something new?? I would of course love an iphone but sadly can't afford to spend over £500. Are there any smartphones on the cheaper end of the scale worth bothering with, I will admit I'm totally clueless!
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Vodafone - Victim of Fraud and Unhelpful Customer Service - Help!
Last week I received an email from Vodafone advising that my email address had been changed and I had to log in to make sure the changes were correct. I assumed this was some kind of phishing scam and duly ignored it. The next day I received a text to say that European dialling was now added to my account. I eventually…
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EU consumer law? iPhone 4
My iPhone 4 broke on the day the 1 year warranty ran out! The wifi button has stopped working, so I'm not able to slide to switch the wifi on. The rest of the phone, including 3G, is functioning well. I took it into Apple and they said it'll either be £150 to replace it or it may be covered under EU consumer law, but as I…
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T-mobile Surprise Change of Data Plan
I can't find ANYTHING on the web about this ANYWHERE, so I'm asking: has anyone on a T-mobile monthly plan (specifically with only 100mb data limit, which was only throttled when you went over rather than being billed, forced to by a top up etc.) has now found that they are being forced to buy data "boosters" instead?…
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T-Mobile sent out a used phone
Not sure where I stand with this or how to deal with it. In April I had a phone upgrade, the iphone came but after 48hrs messing about T-Mobile agreed it was faulty. They sent out another phone which was not in its original box, no other items or paperwork came with it. After calling them they reassured me it was a "new"…
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T-Mobile Website Error - Sim for free
Hi all New on the site and I've just seen that there is an error on T-Mobile's website which means you can get a free sim with 250 minutes - Any network, any time 500 texts - Any network, any time 500MB WiFi access on the London Underground at no extra cost all for the cost of £0 per month!!! I've just done it and the…
