-
Mobile renewals - Are the companies nuts?
Both my wife and myself mobile contracts coming to an end. In both cases, provider has offered a luke warm phone upgrade deal. In my case, Orange wanted £36 a month, plus £30 for the phone. I phoned them to get PAC code and told them I could phone for free and same tariff from t-mobile (which uses orange network) for £26 a…
-
Bill monitor
Yesterday I used the bill monitor as recommended in the weekly MSE email to check my phone contract. I didn't change anything. Within hours my online account had been compromised, postal address changed, and an iPhone 4G ordered on the most expensive contract... How secure is bill monitor?
-
Problems With Sellyourcredit.com
Used this company last month with no problems but everytime I log in now I get the message 'Transaction Blocked'.I've emailed them several times without getting any replies.Has anyone used them in the last couple of weeks?.I tried to use Getpoundsback but find their website abit confusing regarding registering the mobile…
-
So am I paying for O2's staff to sort out their computer glitch then?
As an O2 PAYG customer I have an autotopup setup on my card so that when my balance gets low I don't have to worry about sorting it out. This week it was triggered, which would be fine but my bank account has been charged twice. Thought nothing of it and looked on the O2 website for contact information to see what I'm…
-
Vodafone 07041 numbers
I think Vodafone need to tell people before charging them for, 07041 numbers, it does not give warning at all that it wont be included in your minutes. Anyone know what network it is at all?
-
manufacturers warranty
Hello I have had a contract with Orange on my iPhone 4 since December 2010. In July 2011 I lost my handset and I had orange insurance and they replaced the handset on the 18th July 2011. Last week I started having problems with my handset so I took it into my local Apple store on Monday 16th July 2012. They advised me the…
-
Carphone warehouse havent put contract over to o2?
Got new contract with 02 via cpw. Sim and phone deal. Sim wont activate contacted o2 who stated they have no record of contract. Rang CPW and they said it was an error when they were putting contract through system. Comfirmed it had been done again (this was at 10am this morning) advised it could take up to 24 hours to…
-
Porting Authorisation Code help
my contract is coming to an end and i have been looking about and found some better deals with other networks. If i ring up orange to ask for my Porting Authorisation Code will this cancel my contract or will it still run untill the end date of my contract? its just i rang up earlier to see how much it would be to cancel…
-
New mobile phone
Im looking for a cheap but decent android mobile phone was wondering where would be the best to buy 1?
-
Orange problems/complaints
Unfortunately took on an Orange monthly contract thinking their customer services had improved wrong. Send them an email no one contacts you back or you get a message from "webpaymother" saying their email system is not working again So you try ringing and personally after 10 minutes hanging on I give up, as I have a life!…
-
Please help - Vodafone contract query
Hi, I took out a contract with Vodafone last week which included 200 mins of calls, 500 texts, 250mb of data, 500mb of WiFi (BT Openzone) and BlackBerry Services. Oh also a free BlackBerry. The stated price on the website is £15.50 per month (24 month contract) however I managed to haggle this down to £12.50 per month.…
-
big problem with t mobile billing :(
I have had my tmobile contract since 19/06/12 and use the 150 allowance text to check my minutes daily, i also use the online and app to check. Yesterday at 7.28pm i had 13mins left and a £1.96 unbilled balance (international texts), today at 3.42pm I have 0mins and a £29.84 unbilled balance i did not make any calls…
-
sim cards payg...
do all sim cards need registering? need one for my grandma. thanks
-
Vodaphone
.........................
-
I can upgrade, but want to reduce costs..
hi savers. I am now out of contract, i am waiting for a new phone to be released, possibly in september, and want to reduce my costs in the eman time. i rang t-mob, they gave me a few offers for sim only contracts but was les allowance then currently have. their last offer was to keep my current tariff (what i wanted in…
-
What should I do .... need to reduce my bills
Hi all, I got stuck in a 24 month contract at stupid money when I got my iPhone many years ago. £45 plus £11.99 insurance. I really only use it for data and texts, I use maybe 60 mins a month on calls. I didn't upgrade 18 months ago because I was worried i'd commit to the wrong package again, but still paid the same amount…
-
Orange don't keep their promises
Really disappointed with Orange. I've been with them for more than 12 years on monthly contracts, and my total bills for the last 12 months came to £450. I got a Motorola Atrix with a new two year contract in May last year. This week, it has developed a fault with the touch screen. The top third of the screen no longer…
-
Orange trouble!
I've been a customer with orange for 6 years. In the last few months I've emailed them 20 times with problems with my online account, with still no answer to any of my queries. I can't log into my account online as it says my password is wrong, and as I reset it it has a problem all the time! I also was told I could…
-
How to get best deal on iphone on o2?
OH currently has a LG Viewty on Simplicity with o2. He's due an upgrade and wants an iphone - can be a 3 or a 4. (Going to use the LG phone as PAYG for me) What's the cheapest way to achieve this please? Both in terms of phone cost and in particular, monthly cost. Do we go through o2 themselves, or can we go with another…
-
O2 went over minutes
I have been an O2 customer for 12 years. I went 2 hours & 20 mins over my contract time of 600 mins last month, for the first time ever. O2 have charged me over £105.00 this month instead of my usual £15.50. I asked them if they would adjust my contract to a 900 min one & apply it retrospectivily (by email) but they won't.…
