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Flights, currency & car hire

Archives for July 2020

Easyjet and changing flight 'offer'!
Their change your flight policy is a disgrace and I will explain why- My partner is due to fly to Tenerife on the 10th august and considered changing her flight so we looked at this last night as we had heard of a deadline of midnight last night to change without fees. There website clearly stated flights changed within…
Trouble with Ryanair
We had a flight booked with Ryanair on March 10th. I had to cancel as my husband was admitted to hospital with heart failure. I have forwarded the documents from the hospital by uploading but have heard nothing. I’ve rung...no answer after a wait of an hour, I’ve tried the chat bot ..no reply. I’ve tried resubmitting the…
Cheap luxury airport transfers
Hi! I’m looking to book airport transfers from home to Liverpool airport... it’s a special trip so want to get a nice car. Any idea how to get a good idea? I’ve tried googling cheap airport transfers but it seems a bit of a lottery, so thought I’d see if there’s a tried and tested way? Thanks!
Refund
I booked flights through Expedia toCyprus with Jet2, I added luggage and seats direct with Jet2. This flight has been cancelled by Jet2 5 times,and on the last one they offered me a refund after approx 4.5 hours of tel cals. Jet2 offered refund of cost of seat and luggage but, flight cost must be paid by Expedia. I have…
Flightgift. Anyone had a refund?
Was given a flightgift card for £160 last year and used it to book flights with Ryanair to Porto in June. I paid an additional £50 on my Mastercard to make up the difference. Flights cancelled and Ryanair have just advised that they will refund £200 back to a third party credit card (not mine) presumably who ever…
Regulator raps Ryanair and Virgin for being too slow on refunds - MSE News
Aviation regulator the Civil Aviation Authority has today published a list of 18 airlines' performances during the coronavirus pandemic, with Ryanair and Virgin Atlantic both rapped for being too slow to pay refunds. The announcement comes after MoneySavingExpert warned yesterday they were likely to be named and shamed…
Ryanair already cancelled flights in October & December 2020, but flights still bookable
Within the myBookings on Ryanair, it states my flights in October & December 2020 are cancelled, but flights are still bookable via the website but at 10x the amount we we paid. It's to Vienna, and they are advertising flights with special offers in August, but strange how i got these showing as cancelled in myBookings…
Ryanair changed the day we fly... now have to cancel holiday
Due to fly to Salzburg September 5th to 19th. Had email today saying our flight details have been changed and we now fly September 6th and return 20th! This is no good as our hotel is booked 5th to 19th,.we have a travelodge on 4th near airport, we've paid for airport parking (stanstead) and a hire car in salzburg! There…
Regulator to name and shame airlines over refunds – MSE News
Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that…
A word of praise for Eversure
Husbands hire car in Spain was hit by something falling from the car in front. Invoiced £434 damages taken from the insurance excess deposit the hire company had retained. Claimed on our annual excess policy with Eversure. Claim submitted Monday pm. At 7.30 this morning received an e-mail agreeing the re-imbursement in…
Ryanair!
What can be done with Ryanair? They will not change a booking free or even give a voucher when our trip would mean having no travel insurance and the government say only essential travel. Of course will never even look at their website again.
Currensea v Revolut
Normally take cash in local currency when travel overseas but thinking we might be better off with a prepaid travel card instead. Can't decide between Revolut or Currensea and looking to see if one is better than the other.
Duplicate transaction nightmare!
Yesterday I tried to book two return RyanAir flights from London to Alicante for Monday via a low cost online agent called GotoGate. After taking some time saying it was processing my Apple Pay payment, the site then displayed “we were unable to process your request” and returned me to the home screen, whereby I had to…
Ryanair seat allocation
Travelled on a Ryanair flight yesterday. Encountered the following. Can someone let me know if this behaviour is legal at this minute in time as I was of the belief that companies should be allowing social distancing if it is possible rather than taking the approach of we'll let you socially distance at a price? 1. Ryanair…
Reclaim Cost of Changed Flight in March
Hello. I was booked on a flight with Sri Lankan Airlines from Sri Lanka to London on 25th March this year. As there was talk of closing airports and cancelling flights in various countries (and specifically in Sri Lanka), I changed my booking to an earlier flight on 20th March for fear of getting stranded there. Although…
Overseas spending for 17 year old
Hi, my son is going to Europe soon with friends. As he is 17 he can’t use a credit card, what is the best/safest way for him to take his Euros? Will it have to be cash?
Ryan air
We were due to travel to Malta on 15th July then onto Bologna on 25th July all with Ryan Air. The 15th July flight was cancelled in April/May and we have requested a refund. I had an online discussion with Ryan Air yesterday and they informed that we were unable to claim a refund on the other flight as it is going ahead. I…
Re-booked flights not showing on schedule
Vueing allowed us to re-book (in mid June) cancelled April flights (AlicanteCardiff) to Sept dates (weds to Weds) with flight credit + flight difference fee £58. Since then these days haven't showed on V's booking schedule at all, showing only Monday and Thursday flights. I have called CS and they say flights still on…
Flight Disruption - Return Flight Cancelled
Hi, I was wondering if anyone can answer my following question. I’m due to fly with EasyJet in August but have just checked the app and my return flight is cancelled. Outbound is still going ahead. Flight was booked last September and I think paid for using a debit card, not credit. If I request a refund off EasyJet, will…
Budget Air
Thank you for a great forum first. I have been trying to contact this travel company to get a refund on my flight due to the coronavirus , This company first told me to contact the airline ,The Airline (Air India) says as we booked through an agent it is down to Budget Air ? Now we cannot get a reply from Budget Air to…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Flights, currency & car hire

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