Ryanair!

Chrisml

What can be done with Ryanair? They will not change a booking free or even give a voucher when our trip would mean having no travel insurance and the government say only essential travel. Of course will never even look at their website again.

Caz3121

Will your travel insurance cover you if you cancel due to FCO advice?

derbyandrew

Something needs doing with Ryanair I agree - expecting people to travel against government advice, with no effective insurance often with vulnerable travellers or in my case people from outside our family bubble, along with isolation and hence work disruption and loss of wages upon return. Even a goodwill gesture such as future travel vouchers or slashing fees to change flights would have helped, instead people are losing hundreds of pounds. It's a disgrace to be honest - everyone needs to remember this and never, ever touch them again.

Westin

 At some point the airlines have to be off the hook for this.  If the flight is cancelled then a refund or rebooking but if the flight still operates then that should be down to your insurance.

Hopefully your travel insurance will cover this.

bradders1983

derbyandrew said:

Something needs doing with Ryanair I agree 

Yes I agree: booking non refundable flights, being happy with this term and condition at the point of booking, and then a load of you coming on here and moaning that they are not non-refundable, is clearly not on.

ash37

Easyjet are ripping people off in a different way. There change your flight policy is a disgrace and I will explain why- My partner is due to fly to Tenerife on the 10th august and considered changing her flight so we looked at this last night as we had heard of a deadline of midnight last night to change without fees. There website clearly stated flights changed within 14 days of departure incurred £0 fees (I took a screenshot as I don't trust anyone!)
This had suddenly changed to £32 today but the real sting they don't tell you about is yet to come.
Her flights totalled £153 return (remember they offer the 'return' option when you book) but it  seems when you change your booking they are not charging you the difference in the total bill if it is more expensive but doing it on each flight and we discovered when the outbound flight had an extra charge of £27 and the return £3 so the £153 flight was costing £27+£3+£32 to change which comes to  £62. Or so I thought. But no, the total due before booking seats etc was actually £118, how is this you may ask? Well I can only guess it involves the taxes which are then added on again, so it effectively made it unviable to rebook.
What I did discover though is that even if you don't bother turning up for your flight you can claim back every penny of the taxes paid as it belongs to you not them, but guess what, they charge a £17 administration charge for doing it.
Airlines have held on to over £300 million in the past few years from people who either didn't know about these refunds or didn't feel it was worth pursuing.  

Westin

ash37 said:

Easyjet are ripping people off in a different way. There change your flight policy is a disgrace and I will explain why- My partner is due to fly to Tenerife on the 10th august and considered changing her flight so we looked at this last night as we had heard of a deadline of midnight last night to change without fees. There website clearly stated flights changed within 14 days of departure incurred £0 fees (I took a screenshot as I don't trust anyone!)
This had suddenly changed to £32 today but the real sting they don't tell you about is yet to come.
Her flights totalled £153 return (remember they offer the 'return' option when you book) but it  seems when you change your booking they are not charging you the difference in the total bill if it is more expensive but doing it on each flight and we discovered when the outbound flight had an extra charge of £27 and the return £3 so the £153 flight was costing £27+£3+£32 to change which comes to  £62. Or so I thought. But no, the total due before booking seats etc was actually £118, how is this you may ask? Well I can only guess it involves the taxes which are then added on again, so it effectively made it unviable to rebook.
What I did discover though is that even if you don't bother turning up for your flight you can claim back every penny of the taxes paid as it belongs to you not them, but guess what, they charge a £17 administration charge for doing it.
Airlines have held on to over £300 million in the past few years from people who either didn't know about these refunds or didn't feel it was worth pursuing.  

Not sure why you have posted this on a thread about RyanAir, as well as duplication on a new thread that you started.

ash37

I wont bother explaining

ash37

can you spell relevance?

jpsartre

ash37 said:

What I did discover though is that even if you don't bother turning up for your flight you can claim back every penny of the taxes paid as it belongs to you not them, but guess what, they charge a £17 administration charge for doing it.

EasyJet doesn't charge anything to refund taxes from unused flights.